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    Intern, Field Sales Engineer - San Jose, United States - Spirent

    Spirent
    Spirent San Jose, United States

    3 weeks ago

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    Description
    Job Overview

    This role requires the intern to be in/around San Jose, CA, and work out of our office there. This role requires the intern to work closely with the FSS team, both FSE and SE, and help in maintaining the Spirent Demo Cloud (SDC) and Spirent Experience Lab (SEL) that the FSS team owns and manages. In working with FSE/SE on the team, the intern will experience what it takes to provide pre-sales and post-sales support to one of the most demanding customer bases located in Northern California. These sales labs that the intern will help administer, manage, and evolve, currently service more than 50 SE/FSE in the Americas. That footprint is growing as we continue collaborating with our APAC and EMEA teams. The health and on-time of the labs are 100% mission-critical as they enable demo and POC/evals to a majority of sales engagements.

    About Spirent Communications

    Spirent is the leading global provider of automated test and assurance solutions for communications networks, cybersecurity, and positioning.

    We provide innovative products, services, and managed solutions that address the test, assurance, and automation challenges of a new generation of technologies, including 5G, cloud, autonomous vehicles, and beyond. From testing in the lab to testing in the real world, Spirent helps companies deliver on their promise to their customers of a new generation of connected devices and technologies.

    Why Spirent?... Because together we can shape tomorrow

    Spirent is its people. When you join the Spirent team, you will join forces and work alongside some of the industry's most passionate subject matter experts. In an environment of innovation, you will find a place where you can grow, think, explore, create, and make change happen.

    At Spirent, we believe that diversity and inclusion are essential to thriving in the ever-changing world of global technology. We embrace a culture where difference is valued and openness, mutual respect, collaboration, and fairness are considered fundamental. Spirent does not tolerate discrimination or offensive behavior of any kind. We are committed to creating workplaces that genuinely reflect the diversity of the world we serve and an environment where everyone feels empowered to bring their full, authentic self to work.

    Your success is vital to our success, which is why we will support you to perform, grow, and contribute – with the confidence to be yourself. And to support your personal wellbeing, we hope you will love our dedication to creating the right work and life balance experience

    Join Spirent and together let's shape tomorrow

    Job Responsibilities
    • Test and Measurement Equipment Operation: Gain hands-on experience on one or more of Spirent products that enable testing of cutting-edge technologies like 800G High Speed Ethernet, 5G RAN, and Core, O-RAN, Cybersecurity, Wi-Fi 7 and perform protocol, functional, and performance testing on DUT/SUT. Assist in debugging customer issues using tools like Wireshark, Spectrum Analyzers, and Signal Generators.
    • Test Planning and Execution: Collaborate with Systems Engineers and Field Service Engineers to understand the testing requirements of customers and contribute to the development of test methodologies and test plans for the sales labs. Create demonstratable test cases around Landslide, Spirent TestCenter, CyberFlood, 8100 5G, Octobox, and Vertex. Create physical and virtual DUT configurations that will be integrated into the training and demonstrations that FSS teams provide to Spirent's customers.
    • Automation Scripting: Contribute to the development and maintenance of automation scripts to streamline testing processes using tools like Python, PowerShell, Git, Terraform.
    • Equipment Calibration and Maintenance: Perform software and firmware upgrades on Spirent products in the sales labs.
    • Collaborate with Cross-Functional Teams: Collaborate with cross-functional, including engineering, product marketing, sales, and product support to achieve assigned project goals. Attend team meetings and actively contribute to discussions and technical forums.
    • Documentation: Maintain detailed documentation of testbed setups, configurations, and test results. Contribute to the development and improvement of standard operating procedures. Assist with Spirent sales labs equipment inventory and audits and update asset trackers. Present weekly status update reports. Prepare an internship summary report and presentation and present it to the management.
    • Innovation and Problem-Solving: Contribute ideas and solutions to improve testing processes and methodologies. Participate in bug bash, and brainstorming sessions to address engineering challenges.
    Job Requirements
    • Enrolled in a Bachelor's or Master's degree program in Electrical Engineering, Telecommunications Engineering, Computer Science, Computer Engineering, or related field from an accredited university.
    • Basic understanding of wireless telecommunication and computer networking protocols.
    • Basic understanding of one or more scripting languages, preferably Python.
    • Effective communication and collaboration abilities.
    • Willingness to learn and adapt to a dynamic work environment.
    • Basic knowledge of Virtualization and cloud computing.
    Hourly Wage Range: $20.00 to $40.00 an hour. Spirent applies geographic differentials to its pay ranges. The pay range assigned to our internship roles will be based on the geographic location from which the role is performed. Starting pay is commensurate with relevant education and practical experience at or in line with the minimum requirements.
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