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    Technical Account Manager - Austin, United States - Omega Venture Partners

    Omega Venture Partners
    Omega Venture Partners Austin, United States

    2 weeks ago

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    remote type

    Office - Flexible

    locations

    Texas - Austin

    Texas - Remote

    time type

    Full time

    posted on

    Posted 2 Days Ago

    job requisition id

    JR249138


    To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.

    Job Category
    Customer Success

    Job Details
    About Salesforce
    We're Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM.

    Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way.

    And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world.

    If you believe in business as the greatest platform for change and in companies doing well and doing good – you've come to the right place.

    Salesforce Inc.

    seeks Technical Account Manager in Austin, TX:
    Job Duties
    :
    Build strong cross-functional working relationships with Sales, Engineering, and Product Management.

    Identify revenue opportunities and party with the Account team to recommend paid services, licenses, training, and additional Tableau products to meet current needs and future growth.

    Conduct quarterly reporting and deployment reviews to spot trends, proactively identify potential issues, and offer tailored release recommendations to meet stability, performance, and new feature requirements.

    Prepare and deliver custom technical presentations and training internally, at customer sites and Tableau conferences. Offer best practice guidance and recommendations for optimum health and performance of the Tableau ecosystem.

    Provide escalation management on critical cases with Support, Sustaining Engineering, and Development to provide regular status updates to the customer.

    Develop an in-depth understanding of the customer's Tableau environment, business stakeholders, and their reporting and analytical needs.

    Telecommuting is an option. May be assigned to various, unanticipated worksites throughout the United States.
    Minimum Requirements
    :

    Master's degree (or its foreign degree equivalent) in Computer Science, Information Technology Management, Engineering (any field), or a related quantitative discipline, and two (2) years of experience in the job offered or in any occupation in a related field.

    A related technical degree required (Computer Science, Information Technology Management, Engineering (any field)).
    Special Skill Requirements
    :
    (1) Tableau; (2) SQL; (3) Windows Server; (4) Linux; (5) Snowflake; (6) AWS Redshift; (7) Data Analytics; (8) Web Services; and (9) Oracle; (10) RestAPI; (11) Python; (12) customer relationship management; and (13) Networking. Any suitable combination of education, training and/or experience is acceptable.

    Telecommuting is an option. May be assigned to various, unanticipated worksites throughout the United States.
    Submit a resume using the apply button on this posting or by email at:

    at Job# Salesforce is an Equal Opportunity & Affirmative Action Employer.
    #LI-DNI
    Accommodations
    If you require assistance due to a disability applying for open positions please submit a request via this

    Accommodations Request Form .
    Posting Statement
    At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces.

    We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more.

    Learn more about Equality at

    and explore our company benefits at

    .
    Salesforce

    is an Equal Employment Opportunity and Affirmative Action Employer.

    Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status.

    Salesforce

    does not accept unsolicited headhunter and agency resumes.

    Salesforce

    will not pay any third-party agency or company that does not have a signed agreement with

    Salesforce

    .
    Salesforce welcomes all.
    About Us

    We're Salesforce, the Customer Company, inspiring the future of business with AI + Data + CRM.

    Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way.

    And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world.

    If you believe in business as the greatest platform for change and in companies doing well

    and

    doing good – you've come to the right place.

    #J-18808-Ljbffr
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