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    Sr. Account Manager, Software Sales - New York, United States - Motorola Solutions

    Motorola Solutions
    Motorola Solutions New York, United States

    1 week ago

    Default job background
    Full time
    Description
    Company Overview

    At Motorola Solutions, we're guided by a shared purpose - helping people be their best in the moments that matter - and we live up to our purpose every day by solving for safer. Because people can only be their best when they not only feel safe, but are safe. We're solving for safer by building the best possible technologies across every part of our safety and security ecosystem. That's mission-critical communications devices and networks, AI-powered video security & access control and the ability to unite voice, video and data in a single command center view. We're solving for safer by connecting public safety agencies and enterprises, enabling the collaboration that's critical to connect those in need with those who can help. The work we do here matters.

    Department Overview
    The Software Enterprise Sales team is a group within Motorola Solutions, Inc. that provides industry leading, Next Generation Citizen Engagement, 9-1-1 Call Taking, Computer Aided Dispatch, Records Management, Jail Management, Public Service 3-1-1, and Analytics software applications to the Public Safety and Public Service markets. No other company has the breadth and depth of technology and experience to deliver end-to-end public safety applications and mission critical voice and data communications systems.
    Job Description

    We are looking for a public safety and 9-1-1 subject matter expert who has the mindset and drive to become a top-performing, technology sales professional. The ideal applicant has public safety experience in New York State (Upstate/Central/Western) and must be able to utilize existing relationships with public safety leadership at the State and Local level throughout the region. The applicant must understand our unique approach to selling Motorola's public safety products to new and existing customers while developing and maintaining excellent customer/client relationships. Customer relationships are developed by phone contact, personal visits, and attending state and regional 9-1-1 meetings, regional trade shows, and user group meetings. Selling opportunities will include on-site product presentations, internet demonstrations, and coordinating with state and local officials on individual and multi-jurisdictional projects. A thorough understanding of state and local government procurement processes is helpful. Typical travel is moderate to high, being in front of the customer approximately 50-75%. Top sales performers are compensated aggressively with accelerators upon achieving annual sales quota.

    Specific Knowledge, Skills, and Abilities
    • Position has responsibility for strategic account planning, sales, and overall relationship management for State and Local 9-1-1 agencies, working both independently and in coordination with local sales teams
    • Experience in public safety, and specifically Computer Aided Dispatch (CAD), Records Management, Mobile, and additional products in the Motorola Solutions software family. Experience specifically in the operation of 9-1-1 centers and/or response agencies, is preferred. Tenured experience in the public safety sector of software sales industry is an alternative
    • Experience and ability to develop and implement a comprehensive strategy for maintaining and strengthening Motorola Solutions' presence in our Software Suites, with a sales plan for engaging with each account within the assigned geography covering the full suite of Public Safety Applications in the Motorola Solutions software portfolio
    • Ability to assemble and coordinate a diverse team of internal & external pre-sales resources to assess customer's needs and address their requirements
    • Experience serving as a trusted advisor to influence customer's technology platform decisions and driving customer preference and loyalty for Motorola Solutions products and services
    • Experience and ability in developing strong relationships with key decision makers and influencers within the existing customer base
    • Experience selling to multiple levels, project stakeholders, and committees is a plus
    • Experience navigating state and local government procurement procedures along with the ability to assist with developing procurement strategies and tactics for selling multiple solutions across an entire target account
    • Experience and willingness to drive the entire sales cycle from prospecting to successful closing
    • Deep knowledge of public safety command center operations, technology, and applications is highly important. Understanding 9-1-1 networks and applications is a plus
    • Basic knowledge of Motorola Solutions Radio Voice Communications Networks is a plus
    • Basic knowledge of Motorola Solutions Command & Control Applications Suite is a plus
    • Knowledge and experience with CRM systems, specifically
    • Experience with selling, deploying, or supporting software solutions
    • Possess excellent oral and written communication skills, along with having experience creating, coordinating, and delivering compelling customer presentations
    • Ability to quickly learn new key characteristics of products/solutions and communicate the value of those solutions to customers.
    • Excellent time management skills are critical to the position
    • Possess excellent problem solving and negotiation skills.
    • Possess an entrepreneurial spirit that can be leveraged to develop the business in your territory
    • Highly motivated and results oriented.
    #LI-CR1

    #LI-REMOTE

    Basic Requirements
    • Bachelor's Degree with 4+ years of sales/public safety experience OR 8+ years of sales/public safety experience
    Travel Requirements
    50-75%
    Relocation Provided
    None
    Position Type
    Experienced
    Referral Payment Plan
    Yes

    Our U.S. Benefits include:
    • Incentive Bonus Plans
    • Medical, Dental, Vision benefits
    • 401K with Company Match
    • 9 Paid Holidays
    • Generous Paid Time Off Packages
    • Employee Stock Purchase Plan
    • Paid Parental & Family Leave
    • and more
    EEO Statement

    Motorola Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion or belief, sex, sexual orientation, gender identity, national origin, disability, veteran status or any other legally-protected characteristic.

    We are proud of our people-first and community-focused culture, empowering every Motorolan to be their most authentic self and to do their best work to deliver on the promise of a safer world. If you'd like to join our team but feel that you don't quite meet all of the preferred skills, we'd still love to hear why you think you'd be a great addition to our team.

    We're committed to providing an inclusive and accessible recruiting experience for candidates with disabilities, or other physical or mental health conditions. To request an accommodation, please email
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