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    Change Manager - San Jose, United States - Mindlance

    Mindlance
    Mindlance San Jose, United States

    5 days ago

    Mindlance background
    Technology / Internet
    Description

    Leverage change management best practices to ensure the successful adoption of strategic initiatives.

    Partnering with cross-functional team members to assess change impacts and readiness levels; developing plans to address these impacts

    ·Establishing and maintaining positive relationships with cross-functional partners of all levels; engaging with and supporting sponsors of the change, including executives and senior leadership

    Supporting the design, development, delivery, and management of communications; driving program-level and leadership communications for the change

    Creating enablement plans; providing input for and support training efforts of cross-functional team members; delivering training resources and materials

    Identifying and managing anticipated resistance, supporting change ambassadors/agents for initiatives as appropriate

    ·Establishing and measuring important metrics change adoption and program success

    Work with business owners and product managers to understand business processes; employee roles in those processes; and interpret the impact of the technology solution on the processes and roles.

    Develops and maintains Project Change Strategy (Communications, Alignment, Training, Reinforcement and Resistance) and detailed plans

    Executes program level communications for broad audiences

    Leads Change Agent Strategy and Meetings

    Authors materials to be distributed for particular interest groups' meetings, emails, newsletters to ensure messaging aligns with Program status and brand

    Provides Change Coaching to program leaders

    Align with the Product Owners and Service Owners for Project business goals/drivers

    Convert technical team documentation into cohesive process driven user documentation and enablement materials.

    ~5 years of demonstrated ability working with organizational change implementations; certifications (PROSCI, etc.) is a plus

    Exceptional listening and communication skills, both written and verbal, to clearly articulate messages to a variety of audiences

    Ability to empower and influence others to move toward a common vision or goal without authority or a direct reporting relationship

    Flexible and adaptable; able to work in ambiguous situations across various functions and at all levels in an organization.

    EEO:

    "Mindlance is an Equal Opportunity Employer and does not discriminate in employment on the basis of – Minority/Gender/Disability/Religion/LGBTQI/Age/Veterans."

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