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    Configuration Change Manager - San Jose, CA, United States - Virtue Group LLC

    Virtue Group LLC
    Virtue Group LLC San Jose, CA, United States

    2 weeks ago

    Default job background
    Description
    Currently, we are looking for talented resources for one of our listed clients. If interested please reply to me with your updated resume or feel free to reach out to me for more details at


    Title:
    Change Manager


    Location:
    San Jose, CA / Austin TX (Onsite)


    Duration:
    Long Term


    Job Description:


    As a Change Manager you will be a key member supporting one or more initiatives that impact strategic goal & you will partner with program managers, product managers, and subject matter experts to define and execute end to end change plans that support the business goals of acquisition integrations and other strategic programs to minimize disruption and increase end user adoption across business and technical functions.

    What you'll Do

    Develop and strengthen relationships, collaborating with executive sponsors, program team members, and functional partners to ensure organizational change for programs is planned and executed optimally
    Engage with business & IT team members to ensure cross-team & multi-functional collaboration and alignment
    Assess the magnitude of a given change and recommend the appropriate level of engagement to successfully minimize disruption and drive adoption
    Deliver on all areas of change including end user identification and engagement, change impacts and readiness, communications at all levels, training assessment and development, anticipating and addressing resistance, and reinforcement (additional details below)
    Drive continuous improvement, incorporating feedback and lessons learned into updated Change and Program Management processes and tools
    Partner with another BCM resource, the Field readiness and Enablement team, and the broader BCM team to execute the following:
    Review and update all training materials created to date:

    Support creation of new training materials:
    Author and coordinate for review all communication to stakeholders regarding program phases:

    Revised training and communication plan:
    Develop and manage the Change Agent Network
    Develop and report on adoption metrics
    Support hyper care activities - Post release support (office hours, communication, training materials revision...)

    What you need to succeed

    Practical experience with organizational change management, including people, process, and technology change implementations
    Proven expertise in change principles and application, including at least 5 years of relevant experience; certification is a plus
    Exceptional communication skills for a variety of audiences, both written and verbal and using multiple formats including but not limited to email, PPT, newsletters, video, and infographics
    Strong emotional intelligence and ability to establish and maintain relationships
    Ability to motivate and influence others to move toward a common vision or goal without authority or a direct reporting relationship
    Flexibility and resourcefulness; resilience in ambiguous situations
    Ability to collaborate effectively across various functions and levels in an organization
    Technical capability and demonstrated use of metrics and analytics
    Intermediate or sophisticated graphic design skills to support visual storytelling; experience with Adobe suite is desirable
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