Change Manager - Sunnyvale, United States - Luytens Technology Solutions LLC

Description

Role:
OCM- Organizational Change Manager

Location:
Sunnyvale, CA- Client Visit 3-4 Times is There, Hence prefer Local

Exp: 8+Yrs


Job Responsibilities:

• Develop and implement comprehensive change management strategies to support organizational initiatives and ensure successful adoption of new processes, systems, and technologies.
• Collaborate with cross-functional teams to assess organizational readiness for change, identify potential risks and barriers, and develop mitigation plans to address them.
• Create communication plans and materials to effectively communicate the rationale for change, its impact on stakeholders, and the benefits of adopting new practices.
• Provide coaching and support to leaders and managers to enhance their change leadership capabilities and facilitate buy-in from employees at all levels of the organization.
• Design and deliver training programs to build awareness, knowledge, and skills required to embrace and adapt to change, fostering a culture of continuous learning and improvement.
• Utilize metrics and feedback mechanisms to assess the effectiveness of change management interventions and adjust strategies as needed to ensure successful implementation and sustained adoption.
• Serve as a champion for change within the organization, advocating for the importance of change management practices and promoting a positive and proactive approach to navigating organizational transitions.

Responsibilities:

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Change Strategy Development:

• Develop and implement strategies to effectively manage organizational change.
• Collaborate with key stakeholders to understand the need for change and align strategies with organizational goals.

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Stakeholder Engagement:

• Identify and engage with key stakeholders at various levels within the organization.
• Build relationships and communicate change initiatives to ensure understanding and support.

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Communication Planning:

• Develop communication plans to convey the purpose, benefits, and impacts of the change to different audiences.
• Use various communication channels to ensure consistent and transparent messaging.

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Training and Development:

• Assess the skill gaps created by the change and develop training programs to address them.
• Collaborate with training teams to design and deliver effective learning solutions.

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Resistance Management:

• Identify potential areas of resistance to change and develop strategies to mitigate resistance.
• Work closely with teams to address concerns and ensure a smooth transition.

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Metrics and Evaluation:

• Define key performance indicators (KPIs) to measure the success of change initiatives.
• Regularly evaluate the effectiveness of change management strategies and adjust as needed.

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Documentation and Reporting:

• Maintain documentation related to change management processes and activities.
• Provide regular reports to leadership on the progress and impact of change initiatives.

8 Project Planning and Execution:

• Develop and execute project plans, timelines, and milestones for ServiceNow implementation projects.
• Coordinate with crossfunctional teams to ensure successful project delivery.

9 Requirement Analysis:

• Work closely with stakeholders to gather and analyze business requirements for ServiceNow platform customization.
• Translate business needs into clear and actionable project tasks.

10 ServiceNow Platform Expertise:

• Possess a deep understanding of the ServiceNow platform and its various modules.
• Provide guidance on best practices and recommend solutions based on ServiceNow capabilities.

11 Stakeholder Management:

• Communicate effectively with project stakeholders, including executives, business users, and IT teams.
• Ensure alignment between project goals and overall business objectives.

12 Resource Management:

• Allocate resources effectively and manage project budgets.
• Monitor and report on project progress, ensuring that it stays on schedule and within scope.

13 Risk Management:

• Identify potential risks and issues related to project implementation and develop mitigation strategies.
• Proactively address challenges to minimize project disruptions.

14 Quality Assurance:

• Implement and enforce quality assurance processes to ensure the integrity and reliability of the ServiceNow platform.
• Conduct regular reviews to assess project deliverables against established standards.

15 Training and Documentation:

• Develop training programs for endusers and support teams.
• Create and maintain project documentation, including user guides and technical documentation.

Qualifications:

• Bachelor's degree in Computer Science, Information Technology, or a related field.
• Proven experience managing ServiceNow implementation projects.

Job Type:
Contract


Pay:
$ $60.00 per hour

Expected hours: 40 per week


Schedule:

• 8 hour shift

Experience:

• Business development: 1 year (pr