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    patient service representative - Tempe, AZ , USA, United States - Nationwide Vision

    Nationwide Vision
    Nationwide Vision Tempe, AZ , USA, United States

    2 weeks ago

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    Description

    Title:
    Patient Service Representative


    Company:
    Nationwide Vision


    Location:
    Tempe, AZ

    Training Provided - No medical/eyecare experience required


    Pay:
    $16/hour with commissions


    Perks:

    • Full Benefits Package - Medical, Vision, Dental and Life Insurance
    • 401k + Employer Matching
    • Paid Time Off and Paid Holidays
    • Competitive Base Pay + Bonus
    • Optical Education Reimbursement
    • Paid Maternity Leave

    Hours:

    • Full Time
    • Monday-Friday 8am-7pm, Saturday 8am-1pm
    • You will not work all of these hours, but you must have open availability to work any shift within these hours.


    Requirements:

    • High School Diploma or GED Equivalent
    • Must have own vehicle and be insured, licensed driver in current state of residence
    • Favorable result on Background Check
    • Basic computer skills
    • Strong customer service skills
    • Excitement to learn and grow

    Essential Functions:

    • Facilitate patient flow
    • Verify medical and vision insurances
    • Assist the doctor in preliminary testing
    • Effectively communicate with patients, doctors, and managers
    • Answer inquiries through phone, email, and in person requests

    Preferred Knowledge/Skills/Abilities:

    • Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals
    *HIPPA: All Associates must comply with the Health Insurance Portability Accountability Act of 1996 (HIPPA) as it pertains to disclosures of protected health information (PHI) as described in the Notice of Privacy Practices and HIPPA Privacy Policies and Procedures.

    Physical

    Requirements:

    • Regular bending, lifting, carrying, reaching and stretching
    • Ability to move throughout the office
    • Ability to remain standing for long periods of time
    • Lifting heavy boxes and accessing high shelves
    • If you need help performing these functions of your job, please contact the supervisor so that we may engage in the interactive process with you and find reasonable accommodation.

    Work Environment:

    • Problem solves, reasons and resolves issues effectively
    • Use independent judgment and discretion
    • Meet customer expectations
    • Work under stress with interruptions and deadlines
    • Use computer effectively and view computer screen
    • Exhibit empathy in all situations
    • Work changing schedules to meet business demands


    If you need assistance with this application, please contact Please do not contact the office directly - only resumes submitted through this website will be considered.

    EyeCare Partners is an equal opportunity/affirmative action employer.

    All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, and veteran or disability status.

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