Fleet Sales Customer Service Representative - Tempe, United States - U-Haul

U-Haul
U-Haul
Verified Company
Tempe, United States

3 weeks ago

Mark Lane

Posted by:

Mark Lane

beBee recruiter
Description

Fleet Sales Customer Service Representative:

Job Description


If you are an enthusiastic, motivated, detail-oriented, personable communicator with customer service experience, consider becoming U-Haul's newest Fleet Sales Customer Service Representative In this position you will work under the direction of the Fleet Sales Manager to help keep the Truck Sales Department running smoothly while handling day-to-day operations.

Take the next step in your career at an ever-expanding company while working with a friendly, supportive team.


Schedule:

This is a full-time in-office position at our U-Haul Technical Center located in Tempe, AZ.

  • Initial training hours: Monday-Friday 7am4pm for three weeks.
  • Standard workdays after training: Monday-Friday 7AM 4PM

Pay:

Pay starts at $18/hr.


Fleet Sales Customer Service Representative Primary Responsibilities:

  • Answer customer and field employee calls from Fleet Sales calling queue
  • Assist customers in finding trucks, trailers and tow dollies
  • Assist field employees in negotiating and selling trucks, trailers and tow dollies
  • Provide tax and DMV fees for truck, trailer and tow dolly sales

Fleet Sales Customer Service Representative Minimum Qualifications:

  • High School diploma or GED
  • 12 years customer service experience

Fleet Sales Customer Service Representative Skills:

  • Retail/automotive sales is a plus
  • General knowledge of Microsoft Office, Excel and Word
  • Excellent verbal and written communication
  • Inbound/outbound calls is a plus
  • Bilingual preferred but not necessary

Confidentiality:


  • Maintain confidential customer and truck pricing information
  • Professional Mentality:
  • Remaining professional with difficult customers and during occasional heavy call volume
  • Attention to detail, both visual and mental
  • Able to use rationale in negotiating prices

Physical Demands:


  • Able to work at a desk for an extended period of time
  • Able to work as early as 6 am or as late as 6 pm
  • Able to work rotating holidays and weekends

Perks of joining the team:


Get your career moving with a company that empowers team members to be the healthiest version of themselves We provide robust wellness benefits, events, and resources to help team members become the happiest and healthiest they can be.


U-Haul Offers:


  • Full Medical coverage
  • Prescription plans
  • Dental & Vision Plans
  • New indoor fitness gym
  • Gym Reimbursement Program
  • Registered Dietitian Program
  • Weight Watchers
  • Onsite medical clinic for you and your family
  • Career stability
  • Opportunities for advancement
  • Valuable onthejob training
  • Tuition reimbursement program
  • Free online courses for personal and professional development at U-Haul University
  • Business and travel insurance
  • You Matter Employee Assistance Program
  • Paid holidays, vacation, and sick days
  • Employee Stock Ownership Plan (ESOP)
  • 401(k) Savings Plan
  • Life insurance
  • Critical Illness/Group Accident
  • 24hour physician available for kids
  • Subsidized gym/ membership
  • MetLaw Legal program
  • MetLife auto and home insurance
  • Mindset App Program
  • Discounts on cell phone plans, hotels, and more
  • LifeLock identity Theft
  • Savvy consumer wellness programs
- from health care tips to financial wellness

  • Dave Ramsey's SmartDollar Program
  • U-Haul federal credit union
  • Wellness Program

About Us:

Since 1945, U-Haul has been serving do-it-yourself movers and their households. Like many other successful ventures, the concept for U-Haul was generated out of need.

After World War II, there existed the widespread need for do-it-yourself moving equipment that would be available on a one-way, nationwide basis.

U-Haul co-founders L.S. "Sam" Shoen and his wife, Anna Mary Carty Shoen, recognized that need and acted upon it.

Their visionary approach spread the cost of ownership among many users, facilitating the mobility of the populations of the U.S.

and Canada. The covered wagon of the pioneers morphed into orange U-Haul trailers. In the process, an industry was born.
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