Client Services Representative - Tempe, United States - SafeinHome

SafeinHome

Verified Company

Tempe, United States

4 weeks ago

Posted by:

Mark Lane

beBee recruiter

Description

SafeinHome is hiring
Client Services Reps We offer benefits to full-time employees You must be able to work at our Tempe office and be willing to take ANY shift.

Work from home is
NOT possible.

SafeinHome monitors adults with developmental disabilities and seniors who may be challenged living independently, to improve their safety and quality of life and enable them to live independently.

This reduces the need for direct care staff and helps individuals enjoy privacy and live in homes and communities rather than institutions.

A
Client Services Representative manages the onboarding of new client accounts and the maintenance of accounts, including the creation and maintenance of support plans, ensuring that the assistive technology and remote support plan for a client meets their needs, the communication of issues to the client's support circle, and helping to solve client account problems as they arise.

Skills Required for the position:

Patience.
Punctuality.
Reliability
Strong Attention to detail.
Ability to Multi-Task
Excellent listening, communication, and writing skills.
Excellent phone skills.
Problem solving ability.
Adaptability and willingness to learn and adjust.
Ability to stay calm and act appropriately in an emergency.
Positive Attitude, Kindness, and empathy.
Ability to comprehend and retain multiple sets of written information with specific directions and varied needs.
Strong sense of responsibility.
Willingness to go the extra mile.

Requirements for the position:

Proficient with Microsoft Word and Excel.
Experience with various web browsers, such as Internet Explorer, Microsoft Edge, Chrome, and Firefox.
Must pass an FBI background check.

Nice to Have: