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    Sales Manager - New York, United States - raccareers

    raccareers
    raccareers New York, United States

    1 week ago

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    Description

    **Job Description**

    **Sales Manager**

    **Category:**

    Retail Stores **Location:**

    42 Washington Ave

    Endicott New York **Job ID:**

    327940 **Job Description:**

    **Rent A Center**

    **JOB PURPOSE** :

    The Sales Manager position for Rent A Center will help manage profit by following and enforcing established policies and procedures including, but not limited to work schedules, cash and inventory controls and order verifications. Increase revenue through sales activities, account management, and providing total customer satisfaction at every touchpoint. Accomplish these responsibilities in a way that is consistent with the RAC mission statement.

    **KEY RESPONSIBILITIES:**

    **Sales:**

    Ownership of the omnichannel sales process to facilitate prospective customers and ensure cohesiveness across all channels

    Increase store revenue by meeting sales goals and deadlines while ensuring customers' needs are met

    Communicates effectively with all customers and prospects according to their preferred method of communication, whether by phone, e-mail or in person

    Understands the psychology of ecommerce customers and works with them accordingly to close the sale and coordinate delivery of product

    Coordinates Internet promotions with other sales promotions and advertising.

    Maintains an ongoing customer database to capture repeat business

    Greet and assist customers on the sales floor

    Obtain new rental orders over the phone, internet and in person

    Prospect for new business by telemarketing and distributing print materials

    Complete rental agreements as required

    Maintain the store in Rent Ready condition and keep coworkers informed of promotions and products

    Keeps abreast of new products, features, accessories, etc., and their benefits to customers

    Know the in's & the out's of product offerings, optional packages & latest technology

    Assists in account management duties, as needed

    Assist with product delivery and pick up as needed

    **Showroom Floor:**

    Keep sales floor clean and organized

    Keep back office and store area neat and organized

    **JOB REQUIREMENTS:**

    Two years of college and/or two years retail sales, customer service/customer facing experience

    Valid Driver's License with a good driving history

    Two years of internet sales experience

    Strong competitive sales orientation

    Good organizational skills

    Friendly with strong communication skills

    Excellent customer service skills

    Previous supervisory experienced preferred

    **Supervisory Responsibilities**

    This position is responsible for supervising the sales process within a specified location. There may be some supervisory and direction of processes and procedures with other coworkers in the location.

    **Expected Hours of Work**

    This is a full-time position, and days and hours of work are Monday through Saturday, store open to close hours. This position regularly requires long hours and frequent weekend work.

    This job description is not intended to be all-inclusive. Employee may perform other related duties as negotiated to meet the ongoing needs of the organization.

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