Jobs
>
Albuquerque

    Service Support Specialist - Albuquerque, United States - Sartorius

    Sartorius
    Sartorius Albuquerque, United States

    2 weeks ago

    Default job background
    Description

    Service Support Specialist page is loaded **Service Support Specialist**

    **Service Support Specialist**

    locationsAlbuquerque, NM, United States time typeFull time posted onPosted 13 Days Ago job requisition idR17159 As the Service Support Specialist, you will work directly with customers and internal departments to meet the service needs for the product line. The goal is to take care of the accurate and timely transmission of information to all involved parties in order to ensure high service quality.

    **What you will accomplish together with us**

    Interface with end users and the field service organization and communicate all requests, requirements and issues to the internal organization

    Assist in scheduling field service onsite visits and work with customers to ensure all requirements are met prior to installation or maintenance visit

    Create service orders, update status, process parts orders, service invoicing and creation of service center notifications

    Create new service contracts in SAP, update equipment records, process renewals, and run reports as needed

    Review and report on engineer inventory levels

    Work with engineers to cycle count stock and ensure inventory is decremented properly via secure order processing

    **What will convince us**

    High school diploma required, academic degree in business or similar is preferred

    Minimum 2 years of work experience in a customer service role

    Strong written and oral communication along with ability to deal effectively with customers in a professional manner

    Strong ability to multi-task

    Experience with field service organizations preferred

    SAP experience preferred

    Identification with our core values: Sustainability, Openness, Enjoyment

    **What we offer**

    Sartorius ambition is to simplify progress in the bio-pharmaceutical industry to help translate scientific findings into new therapeutics faster and more efficiently. Nearly 10,000 employees at more than 60 sites are working together on achieving our goal: Better health for more people. And together, we have grown strongly over the past years. Enjoy the advantages of working with a global player:

    Opportunity for international career development:

    a global network offering seminars and training sessions, expert and manager career paths

    Open and highly collaborative culture: mutual support within teams and working as equals, team spirit and international collaboration

    Work-life balance: Working from home at many sites

    Intelligent working environment: working in smart buildings with the latest technology and equipment

    Ambitious goals: Sartorius plans to double its sales revenue approximately every five years and expects to grow its global team to approximately 15,000 people in 2025.

    All qualified applicants will be considered for employment without regard to race, color, religion, sex or national origin. We are also an equal opportunity employer of individuals with disabilities and protected veterans.

    Please view equal employment opportunity posters provided by OFCCP .

    #LI-remote

    We look forward to receiving your application.

    ****

    Sartorius is an Equal Opportunity/Affirmative Action employer and will consider all qualified applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.

    All employment decisions are based on valid job-related requirements.

    If you are a qualified individual with a disability or a disabled veteran and are unable or limited in your ability to use or access our website, you may request a reasonable accommodation to express interest in a specific opening. You can request reasonable accommodation by calling ext 8330 or via e-mail at

    We look for employees who would like to grow with us and move the innovative life sciences sector forward. In the process, we focus on agile project work, mutual support within teams and working as equals. Sartorius thrives as a company with people who give their very best every day and who are eager to develop personally and professionally.

    Further insights into our world of work can be found

  • Pine Tree Home Health Care, Inc.

    Personal Support Specialist

    1 week ago

    Pine Tree Home Health Care, Inc. Mexico, United States

    Pine Tree Home Health Care is looking for passionate and reliable Personal Support Specialist (PSS) to provide assistance in our Home Care division. Our Personal Support Specialists will care for patients in their homes. · The Personal Support Specialist a certified professional ...

  • UNM Foundation

    IT Support Specialist

    3 weeks ago

    UNM Foundation Albuquerque, United States

    What We Seek: · The University of New Mexico Foundation is seeking talent to provide technical support to internal and remote staff by investigating and resolving computer hardware and software problems; be responsible for selection, procurement, installation, and maintenance of ...

  • JBS International

    IT Support Specialist I/Website Support Specialist

    3 weeks ago

    JBS International Albuquerque, United States

    · The Child Welfare Reviews Project provides technical, analytical, training, and logistical support to the Children's Bureau in administering the Federal child welfare reviews. · ***Please note that if you are within 50 miles of the North Bethesda or San Mateo offices, that th ...

  • Presbyterian Healthcare Services

    Peer Support Specialist

    1 week ago

    Presbyterian Healthcare Services Albuquerque, United States

    Join our team as a Peer Support Specialist · As a Peer Recovery Support Specialist, you will provide Recovery Coaching to patients struggling with mental health and substance use disorders. · They may assist the patient in identifying personal and environmental obstacles to recov ...

  • Magellan Health

    Peer Support Specialist

    1 week ago

    Magellan Health Albuquerque, United States Full time

    Position requires a Peer Support Specialist Certification. · This position provides non-clinical, evidence-based peer support services and serves as a member and family advocate. The FSN brings their life experiences and skills to deliver assistance to the family as they explore ...

  • Faith Comes By Hearing

    Admin Support Specialist

    1 week ago

    Faith Comes By Hearing Albuquerque, United States

    · The role of the Administrative Support Specialist supports the ministry of Faith Comes By Hearing (FCBH) by assisting the Oral Bible Translation (OBT) Department to create and implement the use of an oral Bible translation software called Render. The person in this position wi ...

  • Magellan Health

    Peer Support Specialist

    3 weeks ago

    Magellan Health Albuquerque, United States

    Position requires a Peer Support Specialist Certification. · This position provides non-clinical, evidence-based peer support services and serves as a member and family advocate. The FSN brings their life experiences and skills to deliver assistance to the family as they explore ...

  • Expedite Technology Solutions LLC

    Senior IT Support Specialist

    3 weeks ago

    Expedite Technology Solutions LLC Albuquerque, United States

    SENIOR IT SUPPORT SPECIALIST · Based onsite in the Albuquerque, NM facility, the Senior IT Support Specialist, will work closely with the IT Support Team Lead, managing the IT Service Desk queue and carrying out the day-to-day Service Desk functions required to provide the effic ...

  • MediTelecare

    Clinical Support Specialist

    2 weeks ago

    MediTelecare Albuquerque, United States

    POSITION SUMMARY: The Clinical Support Specialist ("CSS") role is designed to provide both onsite/in-person clinical facilitation and remote administrative duties. In person, a CSS works with a clinician to facilitate care visits for patients. Remotely, a CSS works on administrat ...

  • MediTelecare

    Clinical Support Specialist

    2 weeks ago

    MediTelecare Albuquerque, United States

    POSITION SUMMARY: · The Clinical Support Specialist ("CSS") role is designed to provide both onsite/in-person clinical facilitation and remote administrative duties. In person, a CSS works with a clinician to facilitate care visits for patients. Remotely, a CSS works on administ ...

  • Expedite Technology Solutions LLC

    Senior IT Support Specialist

    3 weeks ago

    Expedite Technology Solutions LLC Albuquerque, United States

    SENIOR IT SUPPORT SPECIALISTBased onsite in the Albuquerque, NM facility, the Senior IT Support Specialist, will work closely with the IT Support Team Lead, managing the IT Service Desk queue and carrying out the day-to-day Service Desk functions required to provide the efficient ...

  • MediTelecare

    Clinical Support Specialist

    1 week ago

    MediTelecare Albuquerque, United States

    Job Description · Job DescriptionPOSITION SUMMARY: · The Clinical Support Specialist ("CSS") role is designed to provide both onsite/in-person clinical facilitation and remote administrative duties. In person, a CSS works with a clinician to facilitate care visits for patients. R ...

  • Optimum ABQ

    Information Technology Support Specialist

    2 weeks ago

    Optimum ABQ Albuquerque, United States

    The IT Support Specialist is responsible for providing technical support to end-users in all verticals of Optimum. This role involves troubleshooting hardware and software issues, assisting with network-related problems, and ensuring that all IT systems and equipment are function ...

  • City of Albuquerque New Mexico

    PC Support Specialist II

    4 weeks ago

    City of Albuquerque New Mexico Albuquerque, United States

    Monitor and assist in the operation and maintenance of computer equipment in support of an assigned area; trouble shoot equipment problems and perform a variety of technical tasks relative to assigned area of responsibility. Employees at this level a Support Specialist, Support, ...

  • Koniag Government Services

    End User Support Specialist

    1 week ago

    Koniag Government Services Albuquerque, United States

    Kadiak · Job ID · Kadiak, a Koniag Government Services company, is seeking a qualified End User Support Specialist to join our team (onsite) in Albuquerque, NM. The End User Support Specialist (Service Desk Support) performs independently or as a key multi-functional team membe ...

  • Redwire Space

    Information Technology Support Specialist

    3 weeks ago

    Redwire Space Albuquerque, United States

    Bring your passion for space · Redwire is accelerating humanity's expansion into space by delivering reliable, economical, and sustainable infrastructure for future generations. · Redwire Space is accelerating humanity's expansion into space specializes in the development of ...

  • Chickasaw Nation Industries

    User Support Specialist III

    3 weeks ago

    Chickasaw Nation Industries Albuquerque, United States

    It's fun to work in a company where people truly BELIEVE in what they're doing · We're committed to bringing passion and customer focus to the business. · SUMMARY · The User Support Specialist III provides information technology services support for the Indian Health Service ( ...

  • Fusion Technology

    Computer User Support Specialist

    1 week ago

    Fusion Technology Albuquerque, United States

    Computer User Support Specialist (Senior) – 2B · Who is Fusion Technology? · Fusion Technology is a performance-driven HUBZone Small Business concern residing in the heart of the beautiful mountainsides of West Virginia, steps away from the Federal Bureau of Investigation's Crimi ...

  • Chickasaw Nation Industries

    User Support Specialist III

    2 weeks ago

    Chickasaw Nation Industries Albuquerque, United States

    It's fun to work in a company where people truly BELIEVE in what they're doing · We're committed to bringing passion and customer focus to the business. · SUMMARY · The User Support Specialist III provides information technology services support for the Indian Health Service ( ...

  • City of Albuquerque, NM

    PC Support Specialist II

    3 weeks ago

    City of Albuquerque, NM Albuquerque, United States

    Salary : $54, $57,116.80 Annually · Location : Albuquerque, NM · Job Type: Full Time · Job Number: · Department: Transit · Division: TR-Transit IT · Opening Date: 04/29/2024 · Closing Date: 5/14/2024 11:59 PM Mountain · Bargaining Unit: NU · Position Summary · Monitor an ...