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    Clinical Support Specialist - Albuquerque, United States - MediTelecare

    MediTelecare
    MediTelecare Albuquerque, United States

    4 days ago

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    Description

    ROLE DESCRIPTION:
    In the position of Clinical Support Specialist, you will be responsible for providing a combination of onsite clinical facilitation and remote administrative support. Working alongside clinicians, you will help facilitate care visits for patients. Your administrative duties will include chart preparation and assisting in Behavioral Health Integration.
    • Assisting patients by providing education related to their behavioral health visits
    • Supporting clinicians with technical assistance for telehealth visits
    • Acting as a liaison between clinicians and facility staff
    • Completing assigned Behavioral Health Integration cases within the required timeline
    • Recording relevant data into the EHR system for clinical visits

    REQUIREMENTS:
    • Minimum High School Diploma
    • Experience in a healthcare setting is preferred
    • Medical Assistant or CNA certification is a plus
    SKILLS AND ABILITIES:
    • Basic knowledge of medical terminology
    • Proficiency in Microsoft Office Suite
    • Ability to maintain confidentiality of sensitive medical information
    • Commitment to providing exceptional customer service

    PHYSICAL REQUIREMENTS:

    • A dedicated home office space meeting HIPAA standards
    • Reliable internet connection
    • Valid driver's license and mode of transportation
    • Ability to travel up to 1 hour for clinic coverage
    • Capability to lift up to 30 lbs. and remain sedentary for long periods

    DISCLAIMER:
    This role's responsibilities and tasks may vary based on business needs. MediTelecare reserves the right to modify this description as needed.
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