Jobs
>
Albuquerque

    Clinical Support Specialist - Albuquerque, United States - MediTelecare

    MediTelecare
    MediTelecare Albuquerque, United States

    3 weeks ago

    Default job background
    Description

    POSITION SUMMARY:
    The Clinical Support Specialist ("CSS") role is designed to provide both onsite/in-person clinical facilitation and remote administrative duties. In person, a CSS works with a clinician to facilitate care visits for patients.

    Remotely, a CSS works on administrative duties that include, but are not limited to, chart preparation and Behavioral Health Integration.


    ESSENTIAL FUNCTIONS:


    Onsite Clinical FacilitationAssisting patients by offering education related to their behavioral health visits, whether the treating clinician is conducting the visit in person or via telehealthProviding technical support and assistance for telehealth visits to include room and equipment preparationSupporting clinicians by accessing vitals and other relevant data from the facility's EMRProcurement of patient referral documents as neededActing as a liaison between the clinicians and the facility staffInteracting with staff and/or family members as necessaryMaintaining responsibility for proper handling and cleaning of MediTelecare equipmentBehavioral Health Integration ("BHI")Completing assigned number of BHI cases within the required timeline by gathering necessary information from patient medical records and entering it into the company's BHI system/software.

    Clinician SupportProviding assistance to assigned clinicians by accessing the facility's EMR and recording relevant data into our EHR system in preparation for the clinical visitWorking closely with the clinician to assure that patient visits run smoothly and efficientlyGENERAL REQUIREMENTS:
    All Clinical Support Specialists are expected to perform all of the core functions as described above as assigned.

    Each individual role may change from time to time depending on scheduling, the needs of our facility partners, clinician needs, and changes in the healthcare industry.


    EDUCATION, EXPERIENCE AND LICENSING:
    Minimum High School Diploma required1+ year in a healthcare setting preferred, but not requiredMedical Assistant or CNA certification a plusKNOWLEDGE,


    SKILLS AND ABILITIES:
    Basic working knowledge of medical terminologyExperience in the use of online healthcare toolsProficiency in Microsoft Office Suite
    • Outlook, Word, ExcelAbility to maintain full confidentiality and compliance with sensitive medical information, including but not limited to HIPAA protected information and PHI.
    Commitment to providing platinum-level customer service and communicationAbility to embrace a company culture of caring and kindness


    PHYSICAL AND ENVIRONMENTAL REQUIREMENTS:


    A dedicated home office space with a closing door that is free from distractions and meets HIPAA and PHI standardsA reliable home internet connectionA valid driver's license and reliable mode of transportationThe ability to travel up to 1 hour in any direction from home office to cover clinics when neededAbility to stand, walk, see, speak, hear - both in person and remotely; use hands, fingers to type or use manual equipment, reach with hands and arms.

    Regularly required to stoop, bend, crouch. Specific vision requirements include close-up corrected visionMust be able to lift, push, pull up to 30 lbs.

    without restrictionsAbility to remain sedentary for long periods of time while working on administrative tasksMay be exposed to bodily fluids, viruses or other infectious diseases within a healthcare facilityPotential exposure to cleaning chemicals used within a healthcare facilityDISCLAIMER:
    This description is not a complete listing of every responsibility, task, and requirement for a Clinical Support Specialist.

    MediTelecare reserves the right to add, delete, or re-assign portions of this description at any time based on business and patient needs.

  • Sartorius

    Service Support Specialist

    3 weeks ago

    Sartorius Albuquerque, United States

    Service Support Specialist page is loaded **Service Support Specialist** · **Service Support Specialist** · locationsAlbuquerque, NM, United States time typeFull time posted onPosted 13 Days Ago job requisition idR17159 As the Service Support Specialist, you will work directly ...

  • Presbyterian Healthcare Services

    Peer Support Specialist

    2 weeks ago

    Presbyterian Healthcare Services Albuquerque, United States

    Join our team as a Peer Support Specialist · As a Peer Recovery Support Specialist, you will provide Recovery Coaching to patients struggling with mental health and substance use disorders. · They may assist the patient in identifying personal and environmental obstacles to recov ...

  • MediTelecare

    Clinical Support Specialist

    2 weeks ago

    MediTelecare Albuquerque, United States

    Job Description · Job DescriptionPOSITION SUMMARY: · The Clinical Support Specialist ("CSS") role is designed to provide both onsite/in-person clinical facilitation and remote administrative duties. In person, a CSS works with a clinician to facilitate care visits for patients. R ...

  • Faith Comes By Hearing

    Admin Support Specialist

    2 weeks ago

    Faith Comes By Hearing Albuquerque, United States

    · The role of the Administrative Support Specialist supports the ministry of Faith Comes By Hearing (FCBH) by assisting the Oral Bible Translation (OBT) Department to create and implement the use of an oral Bible translation software called Render. The person in this position wi ...

  • Apria, Inc.

    Branch Support Specialist

    3 days ago

    Apria, Inc. Albuquerque, United States

    **Branch Support Specialist (Customer Service) 8:00AM to 5:00 PM M-F** · CAROUSEL_PARAGRAPH · Albuquerque, New Mexico · Full-time · Full-time · Onsite · Commensurate with Experience · 15845 · ** Share Job** · ** Job Description** · **Job Summary** · *Apria Healthcares ...

  • XBOW LAUNCH SYSTEMS INC

    Technical Support Specialist

    4 days ago

    XBOW LAUNCH SYSTEMS INC Albuquerque, United States

    Job Description · Job DescriptionDescription:X-Bow is looking for a Technical Support Specialist with a strong knowledge in management and staging of enterprise IT equipment. This position is also responsible for first level troubleshooting on IT support tickets, deploying corpor ...

  • X-Bow Systems

    Technical Support Specialist

    1 week ago

    X-Bow Systems Albuquerque, United States

    Job Description · Job DescriptionX-Bow is looking for a Technical Support Specialist with a strong knowledge in management and staging of enterprise IT equipment. · This position is also responsible for first level troubleshooting on IT support tickets, deploying corporate laptop ...

  • InsideHigherEd

    Special Projects Support Specialist

    3 weeks ago

    InsideHigherEd Albuquerque, United States Administrative Jobs ,

    Compensation$38,000.00Compensation Type:ExemptEmployment Type:RegularScheduled Weekly Hours:40Grade:E07Department:Student Advising · Position SummaryThis position is responsible for providing coordination and clerical support to special projects as assigned by the VP.Duties & Res ...

  • SAIC

    Technical Support Specialist

    2 days ago

    SAIC Albuquerque, United States

    Description · SAIC is looking for outstanding IT candidates to join our Defense & Civilian Sector in support of the Federal Aviation Administration Integrated Service Center (FAA ISC). SAIC leads the way to provide customer-centric IT Service Management (ITSM) focused on improvin ...

  • Optimum ABQ

    Information Technology Support Specialist

    3 weeks ago

    Optimum ABQ Albuquerque, United States

    The IT Support Specialist is responsible for providing technical support to end-users in all verticals of Optimum. This role involves troubleshooting hardware and software issues, assisting with network-related problems, and ensuring that all IT systems and equipment are function ...

  • City Of Albuquerque Nm

    PC Support Specialist II

    3 weeks ago

    City Of Albuquerque Nm Albuquerque, United States

    Salary : $54, $57,116.80 AnnuallyLocation : Albuquerque, NMJob Type: Full TimeJob Number: Department: TransitDivision: TR-Transit ITOpening Date: 04/29/2024Closing Date: 5/14/2024 11:59 PM MountainBargaining Unit: NUPosition SummaryMonitor and assist in the operation and maintena ...

  • UnitedHealth Group

    Field Based Peer Support Specialist

    3 weeks ago

    UnitedHealth Group Albuquerque, United States

    Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel ...

  • Inalab Consulting Inc

    Computer User Support Specialist Journeyman

    2 weeks ago

    Inalab Consulting Inc Albuquerque, United States

    Job Description · Job DescriptionJob Title: Computer User Support Specialist, Journeyman · Location: Kirtland AFB, NM · Clearance: TS with SSBI and eligible for SCI · Inalab Consulting has contingent opening for a Journeyman-Level Computer User Support Specialist to support the ...

  • Agensys Corporation

    Help Desk Technician/IT Support Specialist

    4 weeks ago

    Agensys Corporation Albuquerque, United States

    Job Description · Job Description Title: Help Desk Technician/IT Support Specialist · Government client: DTRA · Clearance requirement: Secret · Work Location: Kirtland AFB, NM · As a Help Desk Technician, you will be responsible for providing technical support and assistance to ...

  • Magellan Health

    Peer Support Specialist

    4 days ago

    Magellan Health Albuquerque, United States

    Position requires a Peer Support Specialist Certification. · This position provides non-clinical, evidence-based peer support services and serves as a member and family advocate. The FSN brings their life experiences and skills to deliver assistance to the family as they explore ...

  • Expedite Technology Solutions LLC

    Senior IT Support Specialist

    4 weeks ago

    Expedite Technology Solutions LLC Albuquerque, United States

    SENIOR IT SUPPORT SPECIALIST · Based onsite in the Albuquerque, NM facility, the Senior IT Support Specialist, will work closely with the IT Support Team Lead, managing the IT Service Desk queue and carrying out the day-to-day Service Desk functions required to provide the effic ...

  • Magellan Health

    Peer Support Specialist

    2 weeks ago

    Magellan Health Albuquerque, United States Full time

    Position requires a Peer Support Specialist Certification. · This position provides non-clinical, evidence-based peer support services and serves as a member and family advocate. The FSN brings their life experiences and skills to deliver assistance to the family as they explore ...

  • MediTelecare

    Clinical Support Specialist

    3 weeks ago

    MediTelecare Albuquerque, United States

    POSITION SUMMARY: · The Clinical Support Specialist ("CSS") role is designed to provide both onsite/in-person clinical facilitation and remote administrative duties. In person, a CSS works with a clinician to facilitate care visits for patients. Remotely, a CSS works on administ ...

  • Pine Tree Home Health Care, Inc.

    Personal Support Specialist

    2 weeks ago

    Pine Tree Home Health Care, Inc. Mexico, United States

    Pine Tree Home Health Care is looking for passionate and reliable Personal Support Specialist (PSS) to provide assistance in our Home Care division. Our Personal Support Specialists will care for patients in their homes. · The Personal Support Specialist a certified professional ...

  • Encantado

    PD 737 End User Support Specialist I

    3 weeks ago

    Encantado Albuquerque, United States

    **Encantado Technical Solutions** is currently seeking a End User Support Specialist I to support an IT program for the Department of Energy at Sandia National Laboratories. · **Statement of work:** · The Subcontractor shall provide end-user support with processes for managing ...