- Serve as the Serve as the first point of contact for internal staff seeking technical assistance
- Respond to events / problems and record their resolution in help desk ticketing software
- Basic administration of a hybrid environment with both Active Directory and Azure AD resources
- Manage day to day IT tasks including file shares, folder permissions ensuring security requirements are met
- Provide technical support for a wide range of technology needs including phones, printers, workstations, servers and network equipment
- Troubleshooting and problem solving using the OSI (Open Systems Interconnection) 7-layer model
- Communicate clearly with customers and provide regular updates, status and information.
- Perform limited maintenance on servers and critical laboratory and testing systems
- Coordinate purchasing of IT equipment and software to support users
- Pass on any feedback or suggestions by users or management to the appropriate team.
- Determine process improvements, best practices, and develop new processes.
- Work in close partnership with cross-functional teams and management.
- Bachelor's Degree in Information Technology and 2 years of experience as a help desk technician or other IT customer support role
- Microsoft Office 365, Azure Active Directory and Windows Server Active Directory Administration
- Experience with Windows 10 and Windows Server 2016 or 2019
- Demonstrated ability to configure, support, troubleshoot and administer Windows workstations
- Remote troubleshooting experience through remote control software
- Curiosity and a willingness to search for solutions to problems that you don't know how to solve.
- Support a hybrid environment with both Active Directory and Office365 resources
- Proficient verbal and written communication skills
- Self-motivated with sound time management skills, attention to detail, and priority management to meet deadlines with minimal oversight.
- US Citizenship required to support controlled information systems.
- Some ability to configure, support, troubleshoot and administer Linux and/or MacOS workstations.
- Experience with iOS and Android mobile operating systems
- Solid understanding of computer systems, mobile devices, and other tech products
- Identify and suggest possible improvements on procedures
- Ability to obtain a US Government Security Clearance
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Personal Support Specialist
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Pine Tree Home Health Care, Inc. Mexico, United StatesPine Tree Home Health Care is looking for passionate and reliable Personal Support Specialist (PSS) to provide assistance in our Home Care division. Our Personal Support Specialists will care for patients in their homes. · The Personal Support Specialist a certified professional ...
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IT Support Specialist
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UNM Foundation Albuquerque, United StatesWhat We Seek: · The University of New Mexico Foundation is seeking talent to provide technical support to internal and remote staff by investigating and resolving computer hardware and software problems; be responsible for selection, procurement, installation, and maintenance of ...
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JBS International Albuquerque, United States· The Child Welfare Reviews Project provides technical, analytical, training, and logistical support to the Children's Bureau in administering the Federal child welfare reviews. · ***Please note that if you are within 50 miles of the North Bethesda or San Mateo offices, that th ...
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Peer Support Specialist
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Presbyterian Healthcare Services Albuquerque, United StatesJoin our team as a Peer Support Specialist · As a Peer Recovery Support Specialist, you will provide Recovery Coaching to patients struggling with mental health and substance use disorders. · They may assist the patient in identifying personal and environmental obstacles to recov ...
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Senior IT Support Specialist
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Admin Support Specialist
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Faith Comes By Hearing Albuquerque, United States· The role of the Administrative Support Specialist supports the ministry of Faith Comes By Hearing (FCBH) by assisting the Oral Bible Translation (OBT) Department to create and implement the use of an oral Bible translation software called Render. The person in this position wi ...
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Peer Support Specialist
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Magellan Health Albuquerque, United StatesPosition requires a Peer Support Specialist Certification. · This position provides non-clinical, evidence-based peer support services and serves as a member and family advocate. The FSN brings their life experiences and skills to deliver assistance to the family as they explore ...
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Peer Support Specialist
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Magellan Health Albuquerque, United States Full timePosition requires a Peer Support Specialist Certification. · This position provides non-clinical, evidence-based peer support services and serves as a member and family advocate. The FSN brings their life experiences and skills to deliver assistance to the family as they explore ...
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Service Support Specialist
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Sartorius Albuquerque, United StatesService Support Specialist page is loaded **Service Support Specialist** · **Service Support Specialist** · locationsAlbuquerque, NM, United States time typeFull time posted onPosted 13 Days Ago job requisition idR17159 As the Service Support Specialist, you will work directly ...
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Clinical Support Specialist
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MediTelecare Albuquerque, United StatesPOSITION SUMMARY: · The Clinical Support Specialist ("CSS") role is designed to provide both onsite/in-person clinical facilitation and remote administrative duties. In person, a CSS works with a clinician to facilitate care visits for patients. Remotely, a CSS works on administ ...
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Clinical Support Specialist
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MediTelecare Albuquerque, United StatesPOSITION SUMMARY: The Clinical Support Specialist ("CSS") role is designed to provide both onsite/in-person clinical facilitation and remote administrative duties. In person, a CSS works with a clinician to facilitate care visits for patients. Remotely, a CSS works on administrat ...
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Senior IT Support Specialist
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Clinical Support Specialist
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MediTelecare Albuquerque, United StatesJob Description · Job DescriptionPOSITION SUMMARY: · The Clinical Support Specialist ("CSS") role is designed to provide both onsite/in-person clinical facilitation and remote administrative duties. In person, a CSS works with a clinician to facilitate care visits for patients. R ...
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Information Technology Support Specialist
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Optimum ABQ Albuquerque, United StatesThe IT Support Specialist is responsible for providing technical support to end-users in all verticals of Optimum. This role involves troubleshooting hardware and software issues, assisting with network-related problems, and ensuring that all IT systems and equipment are function ...
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PC Support Specialist II
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City of Albuquerque New Mexico Albuquerque, United StatesMonitor and assist in the operation and maintenance of computer equipment in support of an assigned area; trouble shoot equipment problems and perform a variety of technical tasks relative to assigned area of responsibility. Employees at this level a Support Specialist, Support, ...
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End User Support Specialist
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User Support Specialist III
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PC Support Specialist II
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PC Support Specialist II
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Computer User Support Specialist
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Fusion Technology Albuquerque, United StatesComputer User Support Specialist (Senior) – 2B · Who is Fusion Technology? · Fusion Technology is a performance-driven HUBZone Small Business concern residing in the heart of the beautiful mountainsides of West Virginia, steps away from the Federal Bureau of Investigation's Crimi ...
Information Technology Support Specialist - Albuquerque, United States - Redwire Space
Description
Bring your passion for spaceRedwire is accelerating humanity's expansion into space by delivering reliable, economical, and sustainable infrastructure for future generations.
Redwire Space is accelerating humanity's expansion into space specializes in the development of modular open system architecture, rapid spacecraft design and development, and custom missions, payloads, and applications. They offer tailored, innovative, and end-to-end capabilities, backed by a proven track record of successful deployments and operations over the past nine years, they have become one of the leading firms for digitally engineered spacecraft and satellite design.
Join our team of innovators and get a chance to work alongside a team of talented, curious people that are passionate about designing and deploying solutions that are accelerating humanity's expansion into space.
Summary
We have a current opportunity for an IT Specialist role as a part of the IT Service Team located at our facility in Albuquerque, New Mexico. In this role you will be primary customer interface for IT support and systems administration of a local and virtual networks; work with various systems/technologies. This will include user account management, system, workstation troubleshooting, and network hardware/software maintenance, backup/disaster recovery maintenance, server maintenance and protection of information systems. Responsibilities
Redwire is an Equal Opportunity Employer; employment with Redwire is governed on the basis of merit, competence and qualifications and will not be influenced in any manner by race, color, religion, gender, national origin/ethnicity, veteran status, disability status, age, sexual orientation, gender identity, marital status, mental or physical disability or any other legally protected status.
All offers of employment at Redwire are contingent upon clear results of a thorough background check and your ability to provide proof of eligibility to work in the US. Note that some positions will also require US citizenship or ability to obtain a security clearance due to requirements of a classified program.
To conform to U.S. Government space technology export regulations, including the International Traffic in Arms Regulations (ITAR) you must be a U.S. citizen, lawful permanent resident of the U.S., protected individual as defined by 8 U.S.C. 1324b(a)(3), or eligible to obtain the required authorizations from the U.S. Department of State. Learn more about the ITAR