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    Client Relations Specialist - Houston, United States - Independence Marketing Group Inc

    Independence Marketing Group Inc
    Independence Marketing Group Inc Houston, United States

    1 week ago

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    Description

    Job Description

    Job DescriptionBenefits:
    • Bonus based on performance
    • Competitive salary
    • Free food & snacks
    • Opportunity for advancement
    • Paid time off
    • Training & development


    Overview


    Join the dynamic team at Independence Marketing Group (IMG) as a Client Relations Specialist We're looking for a motivated and service-oriented individual to help us provide exceptional customer service and support. This role is perfect for someone who thrives in a fast-paced environment and is committed to helping our clients with their contracting and appointment needs.


    Responsibilities
    • Answer incoming calls and respond to customer inquiries.
    • Assist with contracting and administrative tasks.
    • Make outbound calls to new prospects and agents, informing them of networking events and training opportunities.
    • Manage and monitor online communication through our CRM tools.
    • Provide detailed notes and reports on customer interactions.
    • Handle email correspondence and ensure timely responses.
    • Participate in training and strive to increase personal knowledge of our products and services.

    Requirements
    • High school diploma or equivalent
    • Previous experience in a call center or customer service role.
    • Excellent communication and interpersonal skills.
    • Ability to work independently and as part of a team.
    • Proficient in Microsoft Office and CRM software.
    • Strong organizational skills and attention to detail.

    Benefits
    • Competitive salary
    • Performance-based incentives.
    • Paid time off and holiday pay.
    • Professional development and training opportunities.
    • Supportive team environment and culture.

    Why Join IMG?


    At IMG, we believe in fostering a supportive and inclusive workplace. We provide you with the tools and training necessary to succeed and grow in your career. Our commitment to minimal wait times and hassle-free service not only makes us a leader in our industry but also a rewarding place to work.


    Call Directly to set up an Interview


    Ready to start your career with IMG? Call and ask for Sydney
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