Jobs
>
Houston

    Customer Relations Specialists - Houston, United States - Rollins

    Rollins
    Rollins Houston, United States

    6 days ago

    Default job background
    Description

    ** Customer Relations Specialists**

    **Job Category****:** Customer Service **Requisition Number****:** OFFIC021246 Showing 1 location **Job Details**

    **Description**

    **At Orkin, our purpose is to help protect the world where we live, work, and play.**

    Our **Customer Relations Specialists** are full-time with benefits, fully paid training, competitive wages and the opportunity for career growth. At Orkin, we provide the most accurate, comprehensive, and efficient pest management services for both residential and commercial customers. **This position is ideal for the candidate that wants to be a part of a rock-solid company providing a valuable service to our customers while growing your career**

    **A Successful Customer Relations Specialist Will . . .**

    Demonstrate a strong work ethic and capacity to handle high work volume in a great teamwork environment and:

    Contact customers to schedule and confirm service appointments

    Schedule appointments for technicians to minimize drive time and/or distance as needed, and suggest alternative routes when appropriate

    Schedule & communicate with Service Technicians to meet customer requirements

    Perform outbound calls to customers to follow-up on service received

    Perform outbound calls to customers regarding outstanding account balances

    Receive payments from past due customers

    Proficiently navigate a Windows-based & Web-based system to track routes and optimize current & future schedules

    Reschedule unserviced accounts within 24 hours

    Answer inbound customer service calls with an open, friendly greeting

    Utilize strong listening skills and probing questions to identify the customers concern and evaluate their needs

    Use strong communication skills to communicate/empathize with customers

    Work well within a team

    Participate in quality assurance processes/programs/initiatives as requested

    ***If you are organized, efficient, accurate and accountable with a strong ability to multi-task, then consider this key role as a part of the branch team***

    **We Offer**

    Competitive hourly pay

    Comprehensive benefits package including medical, dental, vision, maternity & life insurance

    401(k) plan with company match, employee stock purchase plan

    Paid vacation, holidays, and sick leave

    Employee discounts, tuition reimbursement, dependent scholarship awards

    **Quality, comprehensive training programs**

    Founded in 1901, Orkin is a global residential and business service provider who provides the most accurate, comprehensive, and efficient pest management services for both residential and commercial customers

    As the industry leader, we value PEOPLE, PROGRESS and PROFESSIONALISM

    The Pest Management Industry is growing and is a recession resistant line of business

    Orkin is financially stable and growing as the largest subsidiary of , (NYSE: ROL), headquartered in Atlanta, GA

    **Requirements:** We require the ability to pass a drug screen. Candidates must meet the job requirements and perform job duties with or without accommodations.

    **Skills**

    **Required**

    **Problem Solving Ability** *Intermediate* **Influencing Others** *Intermediate* **Customer Service** *Advanced* **Customer Focus** *Advanced* **Communication** *Advanced* **Self-Management** *Advanced* **Dedicated****:** Devoted to a task or purpose with loyalty or integrity **Goal Completion****:** Inspired to perform well by the completion of tasks **Ability to Make an Impact****:** Inspired to perform well by the ability to contribute to the success of a project or the organization **Education**

    **Required**

    High School/GED or better.

    **Preferred**

    Bachelors or better.

    Some college or better.

    **Experience**

    **Required**

    **2 years:** Proven customer service experience

    **1 year:** Proficiency in MS Outlook, Word and Excel

    **Preferred**

    **3-4 years:** Scheduling or dispatch experience in a service industry

    Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

    The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractors legal duty to furnish information. 41 CFR c)

  • Wisenbaker

    Customer Relations Specialist

    6 days ago

    Wisenbaker Houston, United States

    **Customer Relations Specialist** · **Department:** Inside Operations **Location:** Houston, TX · **Build your career with Wisenbaker** · Wisenbaker Builder Services is one of the largest flooring, cabinet, countertop, and window covering manufacturing and installation compani ...

  • VORTO

    Carrier Relations Specialist

    1 week ago

    VORTO Houston, United States

    Carrier Relations Specialist · Location: Odessa, TX, Pleasanton, TX, Shreveport, LA, Dallas, TX, Houston, TX, San Antonio TX · About Vorto · Vorto is on a mission to increase sustainability and create more jobs by making supply chains more efficient across the entire value cha ...

  • Independence Marketing Group Inc

    Client Relations Specialist

    3 weeks ago

    Independence Marketing Group Inc Houston, United States

    Benefits: · Bonus based on performance · Competitive salary · Free food & snacks · Opportunity for advancement · Paid time off · Training & development · Overview · Join the dynamic team at Independence Marketing Group (IMG) as a Client Relations Specialist Were looking f ...

  • Dnata

    Employee Relations Specialist

    2 weeks ago

    Dnata Houston, United States

    Overview: · We recruit the best talent and invest in their ongoing development, through training and mentoring. We provide opportunities to work across our national network. dnata catering U.S. is looking for a · Employee Relations Specialist · to join our · Corporate team · ...

  • UT Health Science Center at Houston

    Patient Relations Specialist

    1 week ago

    UT Health Science Center at Houston Houston, United States

    What we do here changes the world. UTHealth Houston is Texas resource for healthcare education, innovation, scientific discovery, and excellence in patient care. Thats where you come in. · Once you join us you wont want to leave. Its because we reward our team for the excellent s ...

  • UT Health Science Center at Houston

    Patient Relations Specialist

    3 weeks ago

    UT Health Science Center at Houston Houston, United States

    What we do here changes the world. UTHealth Houston is Texas' resource for healthcare education, innovation, scientific discovery, and excellence in patient care. That's where you come in. · Once you join us you won't want to leave. It's because we reward our team for the excell ...

  • Specialty 1 Partners

    University Relations Specialist

    3 weeks ago

    Specialty 1 Partners Houston, United States

    Established dental surgical specialists providing first-rate clinical excellence to their patients with the peace of mind of knowing were here to support them every step of the way. A career with us is a chance to help shape the future of specialty dental care. We are the best pa ...

  • Walker Elliott

    Owner Relations Specialist

    1 day ago

    Walker Elliott Houston, United States

    Growing Upstream oil and gas client in the Houston area is looking for an Owner Relations professional. Someone with excellent interpersonal skills who can interface with landowners, clients, and vendors. This will start off as a contract position and it will be in-House. · Resp ...

  • Shell USA, Inc.

    HR Specialist, Employee Relations

    1 week ago

    Shell USA, Inc. Houston, United States

    Where you fit in · The business landscape has fundamentally changed. Tomorrow's environment will be different, but we expect it to be rich in opportunities for us to be competitive, to achieve our business strategy and to enable Shell to thrive in the Energy Transition going for ...

  • Independence Marketing Group Inc

    Client Relations Specialist

    2 weeks ago

    Independence Marketing Group Inc Houston, United States

    Benefits: · Bonus based on performance · Competitive salary · Free food & snacks · Opportunity for advancement · Paid time off · Training & development · Overview · Join the dynamic team at Independence Marketing Group (IMG) as a Client Relations Specialist We're looking for a mo ...

  • Independence Marketing Group Inc

    Client Relations Specialist

    3 weeks ago

    Independence Marketing Group Inc Houston, United States

    Job Description · Job DescriptionBenefits:Bonus based on performance · Competitive salary · Free food & snacks · Opportunity for advancement · Paid time off · Training & development · Overview · Join the dynamic team at Independence Marketing Group (IMG) as a Client Relations Spe ...

  • Brittani Persha Counseling

    Client Relations Specialist

    1 week ago

    Brittani Persha Counseling Houston, United States

    Job Overview: · At Brittani Persha Counseling, you will serve as a liaison to those who are interested in counseling services and the team of therapists at BPC. You will have the flexibility to work virtually while only coming into the office a few times a month. · We are a group ...

  • Independence Marketing Group Inc

    Client Relations Specialist

    3 weeks ago

    Independence Marketing Group Inc Houston, United States

    **Benefits**: · - Bonus based on performance · - Competitive salary · - Free food & snacks · - Opportunity for advancement · - Paid time off · - Training & development · **Overview** · Join the dynamic team at Independence Marketing Group (IMG) as a Client Relations Specialist We ...

  • UTHealth Houston

    Patient Relations Specialist

    3 weeks ago

    UTHealth Houston Houston, United States

    **What we do here changes the world.** UTHealth Houston is Texas' resource for healthcare education, innovation, scientific discovery, and excellence in patient care. That's where you come in. · **Once you join us you won't want to leave.** It's because we reward our team for the ...

  • Rice University

    Media Relations Specialist

    1 week ago

    Rice University Houston, United States

    **Special instructions to applicants**: · **Position Summary** · **Proposed Hiring Range**:_Salary is commensurate with experience and qualifications. This position is exempt and is not eligible for overtime pay, and your salary covers all hours you work in a week. _ · **Requirem ...

  • Specialty1 Partners

    University Relations Specialist

    6 days ago

    Specialty1 Partners Houston, United States

    **Key** **Responsibilities**: · - Develop and execute strategic recruitment plans to attract top talent from specialty residency programs nationwide. · - Plan and coordinate university recruitment events, including career fairs, information sessions, and networking events. · - Co ...

  • Barrios Technology

    Sr. Employee Relations Specialist

    2 weeks ago

    Barrios Technology Houston, United States

    Overview: · Barrios Technology has a need for a · Sr. Employee Relations Specialist · ( hybrid role) · to join the Corporate Human Resources team located in Houston, TX. · We are seeking an experienced HR professional to fill a critical Sr. Employee Relations role in Houston, ...

  • EHRA ENGINEERING

    Grant & Government Relations Specialist

    1 week ago

    EHRA ENGINEERING Houston, United States

    **Grant & Government Relations Specialist** · **Job Summary**: · The role supports and participates in business development activities in concurrence with the government relations team while also working in conjunction with the firm's marketing team to help shape public opinion o ...

  • City of Missouri City, TX

    Part-Time Customer Relations Specialist

    5 days ago

    City of Missouri City, TX Missouri City, United States Part time

    Salary: $ $15.00 Hourly · Location : MISSOURI CITY, TX · Job Type: Part Time · Job Number: · Department: CITY SECRETARY · Opening Date: 05/31/2024 · Closing Date: Continuous · Definition · This is a Part-time entry-level, administrative support position with the City's Co ...

  • Binsera C Corporation

    Sales Specialist

    3 weeks ago

    Binsera C Corporation Houston, United States

    Sales Specialist having experience in selling specifically to medial practices/hospitals .Please only apply if you experience in selling softwares to health care industry. · Company Description · Binsera is a multinational software company based in Houston, TX. We offer a range o ...