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    Client Relations Specialist - Houston, United States - Independence Marketing Group Inc

    Independence Marketing Group Inc
    Independence Marketing Group Inc Houston, United States

    2 weeks ago

    Default job background
    Description

    Benefits:

    Bonus based on performance

    Competitive salary

    Free food & snacks

    Opportunity for advancement

    Paid time off

    Training & development

    Overview

    Join the dynamic team at Independence Marketing Group (IMG) as a Client Relations Specialist We're looking for a motivated and service-oriented individual to help us provide exceptional customer service and support. This role is perfect for someone who thrives in a fast-paced environment and is committed to helping our clients with their contracting and appointment needs.

    Responsibilities

    Answer incoming calls and respond to customer inquiries.

    Assist with contracting and administrative tasks.

    Make outbound calls to new prospects and agents, informing them of networking events and training opportunities.

    Manage and monitor online communication through our CRM tools.

    Provide detailed notes and reports on customer interactions.

    Handle email correspondence and ensure timely responses.

    Participate in training and strive to increase personal knowledge of our products and services.

    Requirements

    High school diploma or equivalent

    Previous experience in a call center or customer service role.

    Excellent communication and interpersonal skills.

    Ability to work independently and as part of a team.

    Proficient in Microsoft Office and CRM software.

    Strong organizational skills and attention to detail.

    Benefits

    Competitive salary

    Performance-based incentives.

    Paid time off and holiday pay.

    Professional development and training opportunities.

    Supportive team environment and culture.

    Why Join IMG?

    At IMG, we believe in fostering a supportive and inclusive workplace. We provide you with the tools and training necessary to succeed and grow in your career. Our commitment to minimal wait times and hassle-free service not only makes us a leader in our industry but also a rewarding place to work.

    Call Directly to set up an Interview

    Ready to start your career with IMG? Call and ask for Sydney

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