Client Relations Specialist - Houston, United States - Independence Marketing Group Inc

Independence Marketing Group Inc

Verified Company

Houston, United States

3 weeks ago

Posted by:

Mark Lane

beBee recruiter

Description

Benefits:

Bonus based on performance
Competitive salary
Free food & snacks
Opportunity for advancement
Paid time off
Training & development

Overview

Join the dynamic team at Independence Marketing Group (IMG) as a Client Relations Specialist We're looking for a motivated and service-oriented individual to help us provide exceptional customer service and support.

This role is perfect for someone who thrives in a fast-paced environment and is committed to helping our clients with their contracting and appointment needs.

Responsibilities

Answer incoming calls and respond to customer inquiries.
Assist with contracting and administrative tasks.
Make outbound calls to new prospects and agents, informing them of networking events and training opportunities.
Manage and monitor online communication through our CRM tools.
Provide detailed notes and reports on customer interactions.
Participate in training and strive to increase personal knowledge of our products and services.

Requirements:

High school diploma or equivalent
Previous experience in a call center or customer service role.
Excellent communication and interpersonal skills.
Ability to work independently and as part of a team.
Proficient in Microsoft Office and CRM software.
Strong organizational skills and attention to detail.

Benefits

Competitive salary
Performancebased incentives.
Paid time off

and holiday pay.

Professional development and training opportunities.
Supportive team environment and culture.

Why Join IMG?
At IMG, we believe in fostering a supportive and inclusive workplace. We provide you with the tools and training necessary to succeed and grow in your career.

Our commitment to mínimal wait times and hassle-free service not only makes us a leader in our industry but also a rewarding place to work.

Call Directly to set up an Interview
Ready to start your career with IMG? Call and ask for Sydney