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    Manager of Community Outreach - Minneapolis, United States - NorthPoint Health & Wellness Center

    NorthPoint Health & Wellness Center
    NorthPoint Health & Wellness Center Minneapolis, United States

    3 weeks ago

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    Description
    Strategic Thinker, Collaborative Leader, Team Builder, and Effective Communicator

    When we think of the attributes needed to be successful as a Community Outreach Manager, those qualities include the ability to align a set project to achieve the strategic goals of the program, being passionate about building relationships, internal and external, to meet the needs of the community, and the skills and abilities to inspire and motivate the team, while fostering a positive and collaborative work environment.

    Our ideal candidate:
    • Has a strong affinity for the mission, vision, and values of the NorthPoint Health & Wellness Center.
    • Is knowledgeable and has the ability to implement a model of integrated health, human, social and community services that address the social determinants of health.
    • Has highly developed relationship-building and collaboration skills, superb organizational and attention to detail skills.
    • Is a creative and innovative thinker who can identify and implement new ideas and solutions to increase efficiencies of the food programs and has ideas on best practices in operating a food shelf while providing leadership in outreach efforts.
    • Is able to earn trust across all levels of the organization by maintaining confidentiality, utilizing discretion, doing the right thing and being honest in all situations.
    • Will be a champion of diversity, inclusion and embracing cultural differences while honoring everyone's dignity, individual thought process, and unique contributions.
    • Is a clear communicator who is approachable, empathetic, understanding, and receptive to any concerns that may affect a guest's stability across all human service programming.
    • Understands how to lead with a servant attitude recognizing it is about the collective strength of the organization and how we all work together.
    Overview

    The mission of NorthPoint Health & Wellness Center (NorthPoint) is to create a healthier community. Three pillars provide the foundation for serving the North Minneapolis community: Whole-Person Integrated Care, Building Community Well-Being, and Health Equity.

    Whole-Person Integrated Care

    NorthPoint offers a continuum of social and health services that integrate medical, dental, and behavioral health with human services to improve quality of life. We strive to serve our community by addressing the physical, behavioral, social, and spiritual aspects of health in culturally responsive and trauma-informed ways.

    Building Community Well-Being

    A community's sense of well-being includes social, economic, environmental, cultural, and political conditions identified by the members of a community as essential for them to "flourish and fulfill their potential." To build and nurture community well-being, we must understand the population we serve to improve their health, safety, and access to the services they need.

    Health Equity

    NorthPoint is committed to health equity that requires valuing everyone. We strive to reduce the social, economic, and health inequities experienced by the community and the people we serve. We work with community partners to support people in reaching their full health potential.

    Purpose and Position:

    The purpose of this Manager role is to oversee the day-to-day operations of NorthPoint's Community Outreach Department, including a busy Food Shelf that serves approximately 2,000 families per month. The Manager of Community Outreach manages, develops, implements, and monitors and evaluates services and programming that support families in living healthier lives by resolving human, social, and physical needs. In the pursuit of health equity, this position will promote healthy lifestyle choices, improve health disparities, organize events that benefit and enhance NorthPoint's mission of partnering to create a healthier community, ensure food and other basic needs are met for individuals and families, and reduce barriers to services and programs. The Manager will work in collaboration with all areas of the organization to integrate care across health and human services programs, with a focus on food insecurity and healthcare access.

    Qualifications:
    • Bachelor's degree in Public Health, Human Services, or a related field and five (5) years of related experience working in a community health and human services environment. Associates degree in Public Health, Human Services, or a related field and seven (7) years of related experience working in a community health and human services environment. High School Diploma or GED with ten (10) years of related experience working in a community health and human services environment.
    • Three (3) years of experience supervising a diverse team within a social service or related environment.
    • Three (3) years of experience managing grants, projects, and/or programs related to food insecurity, healthcare, public health, and/or social determinants of health initiatives.
    • Two (2) years of experience implementing culturally based programs and service responses to individuals from marginalized communities.
    • Proven record of accomplishment of designing and executing successful program design, implementation, and meeting outcome metrics.
    • Ability to form and maintain internal and external partnerships that support the organizational mission, values, and goals.
    • Demonstrated knowledge and ability to use internal data and research from other sources to formulate program design and program improvement strategies for the delivery of customer focused integrative human services.
    • Excellent verbal and written communication skills with a high-level attention to detail, maintaining clear and effective dialog with all levels of employees, guests, and the community.
    • Advanced PC skills in Microsoft Office, including Word, Excel, PowerPoint, Teams as well as proficiency with various technology including mobile devices.
    Benefits and Perks:

    Our workforce reflects the community we serve, and we work hard to embrace diversity, inclusion and equity. The organization encourages everyone at NorthPoint to bring their authentic selves to work every day. We offer a variety of programs and family-friendly benefits to all of our employees.
    • 401(k) Retirement Plan
    • Medical, Dental and Vision Coverage
    • Employer Paid Basic Life Insurance Policy, Short-Term and Long-Term Disability Coverage
    • Hybrid Work Schedules and Flexible Work Hours
    The passion and dedication of our employees makes this a great place to work If you are seeking a rewarding and challenging position that makes a difference in the community visit our website at and express your interest under Employment Opportunities Human Services.

    EOE

    M/F/D/V
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