Marlene Rodriguez Souvannarath

My name is Marlene Rodriguez, I am 22 years old and currently looking for a stable income to fund my future careers. I found myself having a passion for art and the different ways one could express themselves. Soon after, I became extremely motivated in pursuing more than one career. Since  most of my interests are collaborative with one another, I am able to complete many personal projects simultaneously. My interests are photography, film taking, cosmetology, and fashion. Many would call me a creative, social butterfly, positive, and energetic girl. Aside from my passions I also like to cook and work out when I have free time. I love experiencing new things and I can’t wait to start this new opportunity!

Work Experience and Other: 

La Oportunidad Inc (2014-present)

Starting position: Student - Ending position: Mentor

Responsibilities:

• Non-profit volunteer
• Assigned a group of students to mentor
• Help mentees develop leadership skills by assessing their performance, recommending improvement strategies, offering advice, support, and guidance.
• Give input on new ideas for upcoming events
• Coordinate events

Masterson Staffing Solutions (May 2022-Present)

Position: Recruiter

• Recruiting the best possible candidates for each open order, ensuring all orders are filled on a daily basis
• Supporting the essential operation of the office
• Communicate with temporary employees to build rapport, respond to inquiries and resolve conflicts
• Attend check-ins and/or perform Got There Calls to monitor client satisfaction and quality
• Administer the application process in accordance with state and federal law and Masterson Staffing Solutions standard operating procedures
• Manage and update personnel records through complete and accurate data entry of application

JCPenney Portrait Studios (January 2022-April 2022)

Position: Photographer

Responsibilities:

• Capture photos that are fun and creative to exceed customer expectations
• Perform the sales process to achieve Sales Average expectations
• Talk with potential customers and call existing customers to schedule and confirm sessions
• Provide a wonderful customer experience

UPS (Winter 2020 and Winter 2021)

Position: Seasonal Delivery Helper

Responsibilities:

• Load and organize trucks according to route
• Deliver all packages safely to customer’s door
• Assist truck driver with any responsibilities
• Provide excellent customer service

Dukes On 7 (May 2021-November 2021)

Starting position: Expo - Ending position: Expo, Trainer, and Server

Responsibilities:

• Provide excellent customer service and care for guest
• Ensure orders are being prepared with the correct priority
• Ensure the efficient flow of orders from servers to the kitchen
• Check dishes before delivery for accuracy, presentation, and temperature
• Deliver orders to guests and handle any requests
• Train new employees up to company standards
• Greet customers and present menus
• Arrange table settings
• Up-sell and make suggestions when appropriate
• Deliver checks and collect payments

Starbucks (August 2018-September 2020)

Starting position: Barista - Ending position: Supervisor

Responsibilities:

• Provide excellent customer service and care for guests
• Money management
• Team management
• Take inventory and complete store orders according to sales
• Barista
• Cashier
• Drive thru operator

Caribou Coffee & Einstein Bros Bagels (from July 2016 - July 2018)

Starting position: Team Member - Ending position: Supervisor

Responsibilities:

• Provide excellent customer service and care for guests
• Cashier
• Drive thru operator
• Sandwich line cook
• Barista 
• Money management
• Team management
• Inventory counts

Education:

-Graduated Hopkins High School (2014-2018)

-Completed spring semester at Hennepin Technical College (2018)