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    Client Services Representative - Astoria, United States - Reiff Management Solutions

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    Job Description

    Job Description

    Reiff Management Solutions is a growing, privately owned Sales and Marketing company in the area, servicing over 5,000 customers nationwide. Currently, we are seeking a collaborative and solution-oriented individual to join our client services team This is seasonal to a possible full-time position.

    If you are a team player and fierce with your goals this is the place for you- we thrive off of competition and the growth of our team members. Ultimately, we are looking for a friendly and driven individual that likes to venture out of their comfort zone and talk with our clients about our many products and services.

    Responsibilities:

    • Attracts potential customers by answering product and service questions
    • Handling customer order related questions, inquiries, and complaints
    • Recommends products that will meet customers' needs
    • Prepares product or service reports by collecting and analyzing customer information
    • Contributes to team effort by accomplishing related results as needed
    • Maintaining current knowledge of products offered
    • Perform all other related duties as assigned

    Requirements:

    • Positive attitude and excellent communication skills
    • Knowledge of principles and processes for providing excellent customer service.
    • Product knowledge, Quality Focus, Problem Solving, Resolving Conflict, Multi-tasking
    • High school diploma or equivalent
    • Support company values and standards of integrity
    • Excellent verbal and interpersonal skills with a high degree of professionalism
    • Must be able to function as part of a team as well as independently

    #LI-onsite

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