Technical customer service representative - Astoria, United States - Velocity Innovations

Description

Are you interested in explaining the technical aspects of INVERS' sharing solutions to customers from all over the world? As a technical contact, you will support new and existing customers in integrating our products into their workflow. In collaboration with our development team, you will help optimize solutions for product integration. Join our team in project management & support with your strong communication skills and technical understanding as soon as possible in Siegen or Cologne, full-time and permanent. If you are passionate about technology and mobility, become part of the INVERS Family. Together, we make mobility shareable.

What can you expect?

• You will analyze and coordinate technical issues for our international customers
• You will identify customer and market needs and communicate them to our product management team
• You will support our sales team in customer meetings and explain the technical side of our products
• You will be the technical contact for our customers regarding our products and solutions
• You will be responsible for training customers on our products and tools

What should you bring?

• You have completed a degree with a focus on the technical field or a comparable education
• You have excellent conceptual and analytical skills
• You understand technical connections and have a structured, reliable, and independent way of working
• You are motivated to familiar