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    Sales Support Admin - Irvine, United States - The Execu|Search Group

    The Execu|Search Group
    The Execu|Search Group Irvine, United States

    2 weeks ago

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    Description

    A services company in California is currently seeking a new Sales Support Administrator for a promising opportunity with their growing staff. In this role, the Sales Support Administrator will be responsible for assisting the Sales Operations team with coordinating flow of orders, from receipt, to review, to packing, and to shipment.

    Responsibilities:

    The Sales Support Administrator will:

    • Answer incoming phone calls, inquiries, emails from internal and external customers, swiftly and professionally
    • Input data into dosimetry database of information relating to customer inquiries, contacts, new orders, changes, cancellations, etc., as needed
    • Assist with processing incoming orders, handling the flow from order receipt to order review, to packing, to delivery updates, to shipping
    • Work closely with Packing and Shipping department on customer delivery status, providing information to the customers and updates to the appropriate Production Management team members
    • Manage internal and external customer relationships and maintain strong communication and response, handling issues appropriately and in a timely manner
    • Collaboration with other departments to meet the needs of the customers: Sales, Customer Service, Operations, Finance, Logistics
    • Perform other special projects and job duties as assigned
    Qualifications:
    • 1+ year of related work experience
    • High School Diploma / GED
    • Excellent analytical skills, problem-resolution and mathematical skills.
    • Computer savvy
    • Proficiency in Microsoft programs: Word, Excel, Outlook
    • Great interpersonal skills
    • Excellent communication skills (written and verbal)
    • Strong attention to detail
    • Highly organized
    Desired Skills:
    • Associate's and/or Bachelor's Degree
    • Sales background
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