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    Product Manager - San Francisco, United States - Crystal Equation

    Crystal Equation background
    Banking / Loans
    Description

    Qualifications:

    Bachelor's Degree in Marketing, Business, Engineering, Information Technology or similar

    Typically has 5 - 8 years in developing innovative, technical products

    Possesses project management skillsets and experience, ability to gain consensus, make decisions and escalate in a timely and clear fashion

    Working knowledge of software development processes including the ability to evaluate and prioritize enhancement requests for software products, set software product release schedules and create software product forecasts

    Knowledge of several software development life cycle methodologies; Agile SCRUM is desirable

    Certified Product Manager is desirable

    Responsibilities:

    Reviews current internal systems and platforms and makes recommendations to the backlog to implement feature updates or bug fixes

    Researches market trends and creates product requirements documents, which capture business reasons for new ITS products or services

    Establishes core knowledge of industry norms and stays abreast of latest developments

    Understands key technologies and platforms, integration best practices and incorporation of third party APIs and open source/reusable components

    Develops internal relationships with Product Owners to facilitate product implementation throughout other divisions

    Collaborates with cross-functional teams to establish initial product buy-in and with quality assurance and project management to facilitate acceptance testing of releases

    Works with communications to develop user guides, training and training schedules for different stakeholder groups

    Participates in the planning for future changes to products and services

    Analyzes product metrics post release to proactively identify and optimize to user experience and product performance

    Responsible for product development of internal systems, tools and platforms supporting operational capabilities within ITS

    Ensures customer-driven design, considering user pain points and usability test results, while using market & industry knowledge to deliver a well-positioned product

    Drives product requirements and feature roadmaps from concept through delivery

    Identifies key opportunities for improvement, as well as development of technical or process enhancements to increase operational efficiencies, or reduce costs associated with the use of internal tools

    Anticipates industry and product trends, capability prioritization and tradeoffs, balancing business needs versus technical and resource constraints

    Communicates portfolio and project updates to managers and stakeholders

    Develops content for marketing collateral and supports training to ensure successful product launch

    May own product portfolio and drives product strategy and direction for ITS-led initiatives

    Occasionally leads the analysis of feasibility, cost ramifications, economies, or other aspects of the product portfolio

    Occasionally develops and manages the process for communication and partnership with all stakeholders through interactive sessions or technology tools

    Occasionally launch planning and implementation, including beta and acceptance testing, pilot programs and user training

    May provide feedback, support and coaching in sprint and release plans

    Complexity

    Occasionally works on highly-complex technology solutions or manages product portfolio that require in-depth knowledge across multiple business or system-wide

    May be viewed as an expert and provides knowledge and counsel to others

    Serves as a project team member

    Pay range is $70-$79 per hour with full benefits available, including paid time off, medical/dental/vision/life insurance, 401K, parental leave, and more. Our compensation reflects the cost of labor across several US geographic markets. Pay is based on several factors including market location and may vary depending on job-related knowledge, skills, and experience.

    THE PROMISES WE MAKE:

    At Crystal Equation, we empower people and advance technology initiatives by building trust. Your recruiter will prep you for the interview, obtain feedback, guide you through any necessary paperwork and provide everything you need for a successful start. We will serve to empower you along the way and provide the path for your professional journey.


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