-
Client Service Associate
14 hours ago
LPL Financial Paramus, United StatesAre you passionate about serving clients, adding value and improving processes/systems? Would you like to help people improve their financial wellbeing and build wealth for their future while growing financial advisors' businesses? Are you solution-oriented and passionate about d ...
-
Service Associate
2 days ago
UBS Weehawken, United StatesUnited States - New Jersey · - Business development, Management and Business Support, Operations, Risk, Training and development · - Global Wealth Management · **Job Reference #** · BR · **City** · - Weehawken · **Job Type** · - Full Time · **Your role** · - Are you incredibly or ...
-
Service Associate
3 days ago
Montefiore Medical Center Bronx, United States**SUMMARY OF POSITION**: · It is expected that all Service Associates will function as members of a team dedicated to support the highest quality care and services to our patients by assisting in such functions as maintaining a safe, clean, and functional environment; assisting w ...
-
Associate Service Manager
13 hours ago
Morgan Stanley New York, United StatesAssociate Service Manager · Job Number: · 3252561 · POSTING DATE: May 16, 2024 · PRIMARY LOCATION: Americas-United States of America-New York-New York · JOB: Wealth Management · EMPLOYMENT TYPE: Full Time · JOB LEVEL: Assistant Vice President · DESCRIPTION · -: · Service Managers ...
-
Customer Service Associate
2 days ago
Tech Connected New York, United States**Job Location**: New York City · **Position**: Customer Service Associate · **About the Role**: · We're seeking a dedicated individual to join our team as a Customer Service Associate. As a Customer Service Associate, you will be responsible for providing exceptional service to ...
-
Facility Services Associate
3 days ago
Swiss Post Solutions New York, United States_**The Facilities Associate**_ is primarily responsible to aide in managing the facilities and operations of the office. The Facilities Associate will work with Facilities Lead in determining service needs. The Facilities Associate will be responsible for assistance in oversight, ...
-
Associate, Client Services
14 hours ago
Songtrust New York, United StatesSongtrustR is the world's largest technology solution for global music publishing royalty collection and administration. It was founded to simplify music rights management and remove the complexity of the publishing landscape. Songtrust's core mission is to help musicians, publis ...
-
Customer Service Associate
1 week ago
COUNCIL FOR AIRPORT OPPORTUNITY Newark, United States**Summary** · Council for Airport Opportunity (CAO) is a non-profit organization that supports the airport community with its talent acquisition needs. CAO has a proven track record for sourcing and staffing the right talent for top companies at JFK, Newark, and LaGuardia Airport ...
-
Office Services Associate
3 days ago
Williams Lea New York, United StatesWilliams Lea is hiring for an Office Services Associate for our New York City office to work Sunday 12:00 pm to 6:00pm, Monday 10:00 am to 7:00 pm and Tuesday to Thursday 11:00 am to 8:00 pm · Pay: $20.00/hour · **Benefits**: · - Various health insurance options & wellness plans ...
-
Office Services Associate
1 day ago
Wlliams Lea New York, United StatesWilliams Lea is hiring for an Office Services Associate for our New York City office to work Monday to Friday 2:00 pm to 11:00 pm · Pay: $18.00/hour · **Benefits**: · - Various health insurance options & wellness plans (Medical, Dental, Vision, Prescription Drug) · - 401k Retirem ...
-
Office Services Associate
3 days ago
Wlliams Lea New York, United StatesWilliams Lea is hiring for an Office Services Associate for our New York City office to work Monday to Friday 8:30 am to 5:30 pm · Pay: $18.00/hour · **Benefits**: · - Various health insurance options & wellness plans (Medical, Dental, Vision, Prescription Drug) · - 401k Retireme ...
-
Investment Services Associate
1 week ago
City National Bank Newark, United StatesOverview: · **INVESTMENT SERVICES ASSOCIATE** · **WHAT IS THE OPPORTUNITY?** · Work with Investment Services Managers in the managing of the overall relationship of assigned managed agency accounts. Represent Wealth Management in various business activities and maintains contacts ...
-
Patient Service Associate
1 week ago
The Door - A Center of Alternatives, Inc. New York, United States**Overview**:Founded in 1972, The Door's mission is to empower young people to reach their potential by providing comprehensive youth development services in a diverse and caring environment. Each year up to 11,000 young people from across New York City come to The Door for healt ...
-
Customer Service Associate
3 days ago
Brickman's Ace Hardware New York, United StatesWe are a neighborhood Ace Hardware store in search of dedicated Customer Service Associates to join our team. If you're committed to providing exceptional service and enjoy working in a customer-oriented environment, we invite you to apply. · **Key Requirements**: · **Retail Expe ...
-
Office Services Associate
1 week ago
Williams Lea New York, United StatesWilliams Lea is hiring for an Office Services Associate for our New York office to work Monday to Friday 8:30 am to 5:30 pm · Pay: $17.50 hourly · **Benefits**: · - Various health insurance options & wellness plans (Medical, Dental, Vision, Prescription Drug) · - 401k Retirement ...
-
Pre-service Associate
13 hours ago
CareWell Health East Orange, United States**Job Summary** · Responsible for pre-registration of assigned accounts, ensuring financial clearance is competed in a timely manner, and all precertification documentation is collected for outpatient procedures. Will also verify insurance for all scheduled and non-scheduled admi ...
-
Customer Service Associate
6 days ago
B&H Photo New York, United StatesAt over 50 years old and counting, B&H has built a reputation as the trusted resource for photography and videography enthusiasts via its NYC SuperStore and its award-winning website. Long known as "The Professional's Source", B&H is recognized by savvy consumers worldwide for it ...
-
Field Service Associate
1 week ago
BD Newark, United StatesWe are** the makers of possible** · BD is one of the largest global medical technology companies in the world. Advancing the world of health is our Purpose, and it's no small feat. It takes the imagination and passion of all of us—from design and engineering to the manufacturing ...
-
Legal & Tenant Services Associate
1 week ago
PARKCHESTER PRESERVATION MANAGEMENT Bronx, United States**Parkchester Preservation Management** · JOB TITLE: TENANT & LEGAL SERVICES ASSOCIATE · **LOCATION**: Parkchester · **DEPARTMENT/DIVISION**: Legal Services · **FLSA STATUS**: Non-Exempt · **SUMMARY/OBJECTIVE** · The Tenant & Legal Services Associate reports directly to the Direc ...
-
Service Desk Associate
1 day ago
NYC Careers Brooklyn, United States**SERVICE DESK ASSOCIATE**: · - Apply**SERVICE DESK ASSOCIATE**: · - Agency: HRA/DEPT OF SOCIAL SERVICES · - Posted on: 05/15/2024- Job type: Full-time · Location · BROOKLYN · - Title Classification: Exam may be required · Department · Mgmt Information System-NM · - Salary range: ...
Bilingual Customer Service Associate - Hackensack, United States - Veolia North America
Description
Company Description About Veolia North AmericaA subsidiary of Veolia Group, Veolia North America (VNA) offers a full spectrum of water, waste and energy management services, including water, and wastewater treatment, commercial and hazardous waste collection and disposal, energy consulting and resource recovery.
VNA helps commercial, industrial, healthcare, higher education, and municipality customers throughout North America.Headquartered in Boston, Mass., Veolia North America has approximately 10,000 employees working at more than 350 locations across the continent.
Please visit our websiteVeolia's comprehensive benefits package includes paid time off policies, as well as health, dental and vision insurance. In addition, employees are also entitled to participate in an employer sponsored 401(k) plan, to save for retirement. Pay and benefits for employees represented by a union are outlined in their collective bargaining agreement.
The customer service representative works in a call center environment.
The customer service representative is responsible for providing professional, effective, and efficient customer service for all internal and external customers by using excellent, in-depth knowledge of company policies and procedures and Board of Public Utilities (BPU) requirements.
The call center performs primary customer contact, is responsible to take high volume of customer calls, process customer requests to turn on and off water and make payment plans.
Ensure customer calls/contacts, billing, field orders, and other customer service functions, are handled effectively, timely, and efficiently in a knowledgeable and positive manner.
Receives, investigates and resolves customer calls, emails, complaints and inquiries pertaining to billing, and other customer service functions.Responsible to achieve customer service metrics and satisfaction levels.
Ensure all service orders are complete and entered into the CIS.
Assist with routing new development for meter reading and entry into CIS.
Prepare billing adjustments.
Efficiently and accurately prepares, updates, maintains and files a variety of customer billing information, service orders, data, reports, and the like.
Promotes/explains company initiatives, programs, and processes to customers, and obtains appropriate information from customers (ACH, e-billing, conservation, etc.).Strong communication (oral and written) and listening skills to understand the customer's situation and respond effectively by phone, email, in writing, or in person, in a helpful and professional manner.
Attention to detail in order to follow company processes and Commission rules.Ability to function in the digital world, using computer, laptop, tablet, smart phone devices and software to communicate and perform and record work.
Proficiency with MS Office Suite is a plus.Required Certification/Licenses/Training:
Must pass entry-level test for typical tasks completed on the job.
Bilingual, English and Spanish required. Must pass a Spanish proficiency test – spoken and written.
The position deals largely with interacting with customers by phone, basic accounting and use of a computer terminal.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.