Customer Service Associate - New York, United States - Tech Connected
Description
Job Location:
New York City
Position:
Customer Service Associate
About the Role:
We're seeking a dedicated individual to join our team as a Customer Service Associate.
As a Customer Service Associate, you will be responsible for providing exceptional service to our customers, addressing inquiries, resolving issues, and ensuring a positive experience.
Key Responsibilities:
- Greet customers with a friendly and welcoming demeanor.
- Assist customers with product inquiries, purchases, and returns.
- Address customer concerns and resolve issues in a timely and satisfactory manner.
- Process transactions accurately using a cash register or pointofsale system.
- Maintain cleanliness and organization of the store, including merchandising and restocking shelves.
Requirements:
- Strong customer service and communication skills.
- Ability to remain calm and professional in highpressure situations.
- Attention to detail and accuracy in handling transactions.
- Previous experience in retail or customer service is preferred but not required.
- Flexibility to work varied shifts, including evenings, weekends, and holidays.
Pay:
$ $23.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Paid time off
Schedule:
- Day shift
- Monday to Friday
- Weekends as needed
Shift:
- Day shift
Weekly day range:
- Monday to Friday
- Weekends as needed
Work setting:
- Inperson
Ability to Commute:
- New York, NY preferred)
Work Location:
In person
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