Customer Service Associate - New York, United States - Brickman's Ace Hardware

Brickman's Ace Hardware
Brickman's Ace Hardware
Verified Company
New York, United States

3 weeks ago

Mark Lane

Posted by:

Mark Lane

beBee recruiter
Description
We are a neighborhood Ace Hardware store in search of dedicated Customer Service Associates to join our team. If you're committed to providing exceptional service and enjoy working in a customer-oriented environment, we invite you to apply.


Key Requirements:


Retail Experience:
Previous experience in a retail environment, general labor, and customer service is valuable.

Customer Service Excellence:
Exceptional customer service skills are essential.

Team Player:
Capable of working harmoniously within a team and engaging positively with customers.

Organizational Skills:
Strong organizational abilities and multitasking skills to ensure efficient store operations.

Versatility:
Willingness to learn and contribute to all areas of the store, including pricing, stocking, marking, and bagging merchandise.

Attendance:
A consistent and punctual attendance record is required.

Basic Computer Knowledge:
Basic computer skills are preferred.

Flexible Availability:
Must have flexible availability, including evenings, weekends, and holidays.

Physical Stamina:
Ability to handle a physical workload, including lifting heavy items over 50 lbs.

Training:
All employees will be required to complete orientation and training.


Key Responsibilities:


Customer Engagement:
Greet customers warmly and provide assistance, including helping them navigate the store layout and locate products.

Product Knowledge:
Continuously expand your product knowledge to assist customers effectively.

Communication:
Answer calls and pages promptly to assist customers efficiently.

Store Operations:
Assist in pricing, stocking, marking, and bagging merchandise, as well as unloading deliveries.

Adaptability:
Be ready to perform any other duties as assigned by store management.
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