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    Office Assistant 1 - Albany, United States - State of New York

    State of New York
    State of New York Albany, United States

    2 weeks ago

    Default job background
    Description

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    Note:

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    Review Vacancy

    Date Posted 05/03/24

    Applications Due05/17/24

    Vacancy ID157823


    • Basics
    • Schedule
    • Location
    • Job Specifics
    • Contact
    NY HELPNo

    AgencyEnvironmental Conservation, Department of

    TitleOffice Assistant 1 (Seasonal)

    Occupational CategoryClerical, Secretarial, Office Aide

    Salary GradeHourly

    Bargaining UnitASU - Administrative Services Unit (CSEA)

    Salary RangeFrom $15.45 to $15.45 Hourly

    Employment Type Part-Time

    Part-time Percent 100%

    Appointment Type Temporary

    Jurisdictional Class Competitive Class

    Travel Percentage 5%

    Workweek Mon-Fri

    "Other" Explanation Monday, Tuesday, Wednesday, Thursday, Friday

    Hours Per Week 37.5

    Workday

    From 8 AM

    To 4 PM

    Flextime allowed? No

    Mandatory overtime? No

    Compressed workweek allowed? No

    Telecommuting allowed? Yes

    County Albany

    Street Address 625 Broadway

    City Albany

    StateNY

    Zip Code12233

    Minimum Qualifications Preferred:
    familiar with using a computer and Microsoft programs such as Word, Excel and Access.


    Duties Description - Issue Sporting Licenses using the DEC Automated Licensing System (DECALS) at the DEC license sales counter and over the phone.


    • Answer a high-volume phone line handling customer and license issuing agent complaints/issues over the phone;
    utilize the DECALS database to update customer records and generate mailing lists.


    • Possess effective communication skills for answering both phone, email and in-person programmatic questions and system troubleshooting for the public and 1,500 License Issuing Agents.
    • Become familiar and knowledgeable about sporting license business rules, Hunting/Trapping and Fishing regulations and selling procedures.
    • Process and prepare daily deposits of DECALS sales transactions and assist in end of the day close outs and reconciling the daily account.
    • Basic office procedures for data entry, filing, key boarding, photocopying, hand carry information to other offices. Sort, handle and re-route to appropriate offices all incoming mail and other information. Prepare special mail when necessary using proper procedures.
    • Answer FOIL requests for general counsel and Law Enforcement.
    • Overtime may be mandatory during our extremely busy season, mid-August to October or when necessary to ensure the DECALS system functions properly and when the office needs require it.
    • Selling licenses at the NYS Fair DEC License Sales counter will be required,
    • Assist Division or Game Management staff with mailings, typing, photocopying, or tasks deemed appropriate by your supervisor.
    • Take part in system testing to make sure DECALS is functioning as expected and according to business rules.


    Additional Comments Must have a valid driver's license or demonstrate the ability to meet the transportation needs of the position.

    Travel may be required. Overtime may be required. Overnight travel may be required. Weekends and holidays may be required. Telecommuting may be available, will be discussed at interview.

    This is a seasonal, hourly appointment with an anticipated end date of 3/31/2025. Program needs and funding will determine actual termination date. Actual work schedule, duties and travel requirements may vary and will be discussed at the interview.

    DEC is an Equal Opportunity Employer.

    Some positions may require additional credentials or a background check to verify your identity.

    Name Karen Price

    Telephone

    Fax

    Email Address

    Address

    Street 625 Broadway

    City Albany

    State NY

    Zip Code 12233

    Notes on ApplyingPlease email/mail your resume to the above.

    Be sure to include Vacancy# on your resume and also in the subject line of your email or it may not be accepted.

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