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    Event Planning Manager - Boise, United States - Idaho State Job Bank

    Idaho State Job Bank
    Idaho State Job Bank Boise, United States

    1 week ago

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    Description


    Event Planning Manager at Marriott in Boise, Idaho, United States Job Description Job Number Job Category Sales & Marketing Location Western Regional Office, 17872 Gillette Avenue Suite 300, Irvine, California, United States Schedule Full-Time Located Remotely? Y Relocation? N Position Type Management JOB SUMMARY Assists customers with planning event needs for Select Service & Extended Stay (SS & ES) properties.

    Monitors the administrative processes associated with the pre-event and post-event phases of an event and the associated transitions between all event phases.

    Verifies a seamless turnover from sales to operations and back to sales while consistently delivering a high level of service.

    Maximizes revenue opportunities by up-selling and accurately forecasting (e.g., catering and group rooms) all events. Monitors guest and associate satisfaction and meets team revenue and booking goals.

    CANDIDATE PROFILE Education and Experience Required:

    • High school diploma or GED; 2 years experience in the sales and marketing, guest services, front desk, or related professional area. OR
    • 2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management.

    Preferred:

    • Knowledge of Food and Beverage (F&B), menu planning, food presentation, and banquet and event service operations.
    • Broad understanding of facility management including ability to manage guest room and meeting space inventories.
    • Knowledge of overall hotel operations as they affect each particular hotel for which they are planning events.
    • Knowledge of Event Technology products and services.
    • Hospitality Management Degree beneficial. CORE WORK ACTIVITIES Managing Sales Activities
    • Manages group room blocks and meeting space, and produces Banquet Event Orders.
    • Assists customers with planning event needs for Select Service & Extended Stay (SS & ES) properties.

    • Verifies a seamless turnover from sales to operations and back to sales while consistently delivering a high level of service.

    • Turns event over to the onproperty operations team for the execution of details.
    • Adheres to all standards, policies, and procedures.
    • Integrates current trends in event management and event design.
    • Verifies associates understand expectations and parameters.
    • Solicits feedback from the hotel departments to identify areas for improvement to enhance the Event Planner's experience.
    • Reviews event results and customer feedback.
    • Participates in the development and implementation of corrective action plans.
    • Emphasizes guest satisfaction and focuses on continuous improvement.
    • Upsells products and services throughout the preevent phase.
    • Maximizes revenue opportunities by upselling and accurately forecasting (e.g., catering and group rooms) all events.
    • Monitors guest and associate satisfaction and meets team revenue and booking goals.
    • Manages customer budgets to maximize revenue and meet customer needs.
    • Forecasts group sleeping rooms and event revenue (e.g., catering and audiovisual) for assigned groups.
    • Performs other duties as assigned to meet business needs. Building Successful Relationships
    • Coordinates and communicates verbally and in writing with customer (e.g., internal and external) regarding event details. Follows up with customer postevent.
    • Monitors the administrative processes associated with the preevent and postevent phases of an event and the associated transitions between all event phases.
    • Acts as liaison between the Group Sales person and customer throughout the event process (e.g., preevent, event, postevent). Makes availability known to the customer at all times during this process.
    • Solves problems and/or suggests alternatives to previous arrangements.
    • Monitors customer experience from file turnover through the post event phase until turnover back to Business Development.
    • Sets a positive example for guest relations.
    • Interacts with guests to obtain feedback on product quality and service levels.
    • Responds to and handles guest problems and complaints, as appropriate.

    California Applicants Only:
    The pay range for this position is $20.01 to $41.17 per hour


    Colorado Applicants Only:
    The hourly pay range for this position is $20.01 to $37.42

    Hawaii Applicants Only:
    The pay range for this position is $24.22 to $41.17 per hour


    New York Applicants Only:
    The pay range for this position is $20.01 to $41.17 per hour


    Washington Applicants Only:
    The hourly pay range for this position is $20.01 to $41.17. In addition, the position is eligible for a annual bonus. Employees will accrue PTO balance for every hour worked and eligible to receive minimum of 7 holidays annually.

    All locations offer coverage for medical, dental, vision, health care flexible spending account, dependent care flexible spending account, life insurance, disability insurance, accident insurance, adoption expense reimbursements, paid parental leave, educational assistance, 401(k) plan, stock purchase plan, discounts at Marriott properties, commuter benefits, employee assistance plan, and childcare discounts.

    Benefits are subject to terms and conditions, which may include rules regarding eligibility, enrollment, waiting period, contribution, benefit limits, election changes, benefit exclusions, and others.

    The application deadline for this position is 14 Days after the date of this posting, 1/5/2024 Marriott International is an equal opportunity employer.

    We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture.

    We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.

    Marriott International is the world's largest hotel company, with more brands, more hotels and more opportunities for associates to grow and succeed.

    Be where you can do your best work,? begin your purpose, belong to an amazing global? team, and become the best version of you.

    To view full details and how to apply, please login or create a Job Seeker account
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