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Hyattsville

    General Clerk IG - Hyattsville, United States - Prince George's County

    Prince George's County
    Prince George's County Hyattsville, United States

    2 weeks ago

    Default job background
    Description
    Salary: $26, $36,360.00 Annually

    Location : Landover, MD

    Job Type: LTGF FT With BN

    Job Number: 08408

    Department: Department of Social Services

    Division: Department of Social Services

    Opening Date: 05/10/2024

    Closing Date: 5/13/2024 11:59 PM Eastern

    Nature and Variety of Work

    Located minutes from downtown Washington, D.C.,
    Prince George's County is the perfect family-friendly community to live, work, and play


    Come join our team We are Prince George's Proud

    About this Position:
    This is an entry-level position, and s/he will be responsible for clerical tasks and services to support the effective and efficient operations of the organization's Family Investment Division. The Office Clerk position serves as a member of the Department's Family Investment team and is supervised/evaluated by the Office Supervisor and the Program Manager to ensure adherence to all protocols and best practices.

    The primary goal of the Office Clerk is performing diverse clerical operations and requires the review, verification, and interpretation of information in order to make determinations and resolve problems in accordance with policies, regulations, and laws applicable to agency programs.

    Examples of Work

    What You'll Do:
    • Performing clerical tasks within an office setting to support daily operations.
    • Answering and transferring phone calls to employees
    • Reviews verifies, and interprets information in records, applications, and other documents by using knowledge of agency policies and procedures to determine if appropriate procedures have been followed and to resolve problems.
    • Respond to inquiries, make determinations, and resolve problems relative to inaccurate or incomplete information and discrepancies in various records and documents being processed.
    • Updates and maintains files, logs, schedules, rosters, and records.
    • Recommends changes in office procedures as necessary to improve office efficiency.
    • Uses computer software applications to enter, edit, validate, search, retrieve, and update information and may design, edit, or format reports, graphs, and charts.
    • Greets and assists office visitors.
    • Performs other related duties.
    Qualifications

    What You'll Need:
    • Satisfactory completion of probationary period as General Clerk I; or high school diploma or G.E.D. certificate plus six (6) months of experience performing routine clerical assignments, preferably in a government setting.
    • Any equivalent combination of relevant education, training, and experience will also be accepted.
    OTHER CANDIDATE REQUIREMENTS:
    • Excellent written and oral communication skills
    • Superior customer service
    • Ability to work well under pressure.
    • Ability to excel in a team environment.
    • Ability to lift 40 lbs.
    • Experience working in a large and high paced urban/suburban Human Services Agency.
    Additional Information

    DURATION OF ELIGIBILITY:
    Candidates will be selected from a temporary register of eligible candidates, which will become effective approximately four (4) weeks after the closing date. Once a selection has been made, the register will expire.

    ELIGIBILITY TO WORK:
    Under the Immigration Reform and Control Act of 1986, an employer is required to hire only U.S. citizens and lawfully authorized alien workers. Applicants who are selected for employment will be required to show and verify authorization to work in the United States.

    This employer participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S., only after an offer has been accepted and the Form I-9 is completed. For information on E-Verify, or if you believe the County has violated its E-Verify responsibilities, please contact the Department of Homeland Security (DHS) at or visit their website at

    Prince George's County Government is an Equal Opportunity/Affirmative Action Employer Committed to Diversity in the Workplace

    General Plan Information:

    The Prince George's County benefits plan year is from January 1 to December 31.

    A spouse (to include a same sex spouse) can be added to the health benefit plans. A marriage certificate and social security number is required to add a spouse.

    Children under the age of 26 are eligible for coverage under the health benefit plans. This includes stepchildren and children of the same-sex spouse. A birth certificate(s) and social security number(s) is required to add a child(ren). If you are only adding the stepchildren or child(ren) of a same-sex spouse, you will need to submit a marriage certificate. You will also need to submit the birth certificate of the child(ren) and your spouse must be listed as a parent.

    The premiums for health benefits are deducted on a pre-tax basis with the exception of Long-Term Disability, Extra Life Insurance and Voluntary Benefits (Short-Term Disability, Whole Life Insurance, Critical Illness, Accident Insurance, Cancer Indemnity, Hospital Indemnity Protection, Accident Indemnity Plan, Supplemental Dental and Group Legal Services).

    New employees must enroll in the County's health benefit plans within thirty (30) days of the hire date.

    The effective date of the health benefits coverage is the beginning of the month following a waiting period of forty-five (45) days from the date of hire.

    After enrolling in the County's benefit plans, employees may only make changes to the plans either during the open enrollment period, which occurs annually (usually each October), and/or during the year, due to a family status change (i.e., marriage, births, divorce and adoption).

    Employee Benefits

    Prince George's County is proud to offer employees an attractive and comprehensive benefits program, including the following:
    • Medical/Prescription/Dental/Vision Insurance Coverage (part time employees are eligible for medical insurance if they work 15 + hours, per week)
    • Group Term Life Insurance
    • Long & Short-Term Disability
    • Flexible Spending Accounts
      • Dependent Care Assistance Program
      • Health Care Flexible Spending Account
  • Paid Leave (Annual, Personal, & Sick)
  • 13 Paid Holidays
  • Retirement Benefits
    • Defined Benefit Pension Plan
      • Employer Contribution Rate-11.71%
    • Supplemental Pension Plan
      • Employee Contribution Rate (Pre-Tax)-3.48%
    • 457(b)
    • 403(b)
  • Employee Discounts
  • Employee Assistance Program
  • Voluntary Benefits
    • Critical Illness
    • Whole Life Insurance
    • Accident Insurance
    • Legal Services
  • For additional details, please visit:

    01

    I acknowledge and understand that the responses to the supplemental questions must reflect the information provided under the "Work Experience" section of the application. My responses will be used to determine whether or not I possess the minimum qualifications for the position.
    • Yes
    • No
    02

    Select the response that best represents your highest level of completed education.
    • H.S./GED
    • Associate's Degree
    • Bachelor's Degree
    • Master's Degree
    • PhD
    03

    How much experience do you have performing diverse clerical tasks?
    • Six months to One Year
    • Two to Four years
    • Five to Seven years
    • Seven or More
    • No Experience
    04

    Do you have administrative clerical experience which involved working with the public, office management, and operational details? If yes, explain, DO NOT WRITE "SEE RESUME"

    05

    Are you a current Prince George's County Government employee?
    • Yes
    • No
    06

    Are you willing to participate as an essential employee? Essential employees are expected to report or remain at work during standard and non-standard hours including evenings and weekends.
    • Yes
    • No
    Required Question

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