General Clerk Iii W IVAnti Exp - Washington, United States - McNeal Professional Services, Inc.
3 weeks ago
Description
We are looking to place a General Clerk III with Ivanti help desk experience on a five-year assignment at a Federal Agency in Washington, D.C.
McNeal Professional Services, Inc. is a 23-year national Wireless Engineering and Staffing Services firm. We offer a comprehensive benefits package to include medical, dental, vision, STD, LTD and Life Insurance. Join our great team todayIf interested and available, please reply with an updated Word version of your resume and salary requirements.
- Provide facilities help desk support and first point of contact for customer queries and concerns.
- Create, assign, and monitor service requests in Ivanti Service Manager.
- Follow up with customers, facilities team, property management, and contract service providers as needed to ensure any problems are resolved.
- Create and update documents and spreadsheets such as contact lists, duty rosters, staff assignments, parking permit log, requisitions, and invoice payment forms.
- Send, receive, and distribute incoming and outgoing mail and packages.
- Maintain office supply inventories and submit office supply requests.
- Maintain filing system.
- Make copies and scan documents.
- Schedule meetings and assist with special events.
- Coordinate office equipment maintenance.
- Assist with distributing parking permits.
- Help maintain safety equipment and first aid stations.
- Other duties as assigned by the Contracting Officer Representative (COR) and Facilities Director.
Qualifications:
- Must possess a High School Diploma or equivalent.
- Must have five (5) years experience as a General Clerk III or equivalent.
- Must possess strong skills with Microsoft Office Suite (Word, Excel, Outlook, PowerPoint, and Teams) and Adobe Acrobat.
- Must have experience using Ivanti Service Manager or equivalent.
- Must be able to communicate orally and in writing utilizing a high degree of tact and diplomacy.
- Must complete assignments accurately and in a timely manner on or ahead of scheduled due dates.
- Must be resourceful, show initiative and skill to function in a demanding environment.
- Must show professionalism and have the ability to interact effectively with others.
- Must pay attention to detail and have the ability to complete task(s) independently.
Job Types:
Full-time, Contract
Pay:
$44,657.80 per year
Benefits:
- 401(k)
- 401(k)
- Dental insurance
- Employee assistance program
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Professional development assistance
- Retirement plan
- Vision insurance
Schedule:
- 8 hour shift
- Monday to Friday
Education:
- High school or equivalent (required)
Experience:
- Administrative: 5 years (required)
Ivanti Service Manager: 1 year (required)
Ability to Relocate:
- Washington, DC: Relocate before starting work (required)
Work Location:
In person
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