- On-the-job training
- Casual work attire
- Relaxed atmosphere
- Safe work environment
- Answering inbound calls, processing orders through company software.
- Following up to make certain orders are processed and shipped.
- Resolve and troubleshoot technical product issues with customers.
- Be your best self-open to new ideas-"Can do" attitude.
- Show up every day with a smile. Bring a love for our small company, its employees, vendors and most importantly our customers.
- 401(k)
- Health insurance
- On-the-job training
- Minimum 5 years
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Customer Service Specialist - Mount Vernon, United States - Proactive Medical Products
Description
Job Description
Job DescriptionAbout us
We are medium sized fast growing 12-year-old company with a solid reputation for providing excellent service in a warm and inviting environment. Our culture is one of mutual interdependence...everyone is valued for their work. Hard work, professionalism and dedication to our customers needs are core to our DNA, it is what sets us apart from other companies in the medical products MFG arena.
Our work environment includes:
Deliver Customer Service by responding to customer needs with accuracy and in a timely manner. Develop and maintain a high level of product and technical knowledge of our medical products. Field and resolve customer issues and questions-escalating when necessary. Take ownership of process and orders from start to finish.
Responsibilities:
Job Type: Full-time
Benefits:
Experience level:
