Medical Staff Services Specialist - Nassau Bay, United States - Houston Methodist Clear Lake Hospital
Description
PEOPLE ESSENTIAL FUNCTIONS
- Assists with customer needs, handles resolution of complex problems/issues and notifies management of issue and resolution, such as physician onboarding and education (CME's) as related to scope of department.
- Promotes a positive work environment and contributes to a dynamic, teamfocused work unit that actively helps one other to achieve optimal departmental and organizational results.
SERVICE ESSENTIAL FUNCTIONS
- Supports medical staff by performing one or more of the following functions:
- Performs medical staff meeting management including logistics, scheduling, agenda, preparation/minutes and follow-up.
- Manages ER call schedules as applicable.
- Performs credentialing and privileging tasks such as but not limited to temporary/additional privileges, dependent allied health.
- Responds to inquiries from other healthcare organizations as needed.
- Performs physician compensation duties as applicable.
QUALITY/SAFETY ESSENTIAL FUNCTIONS
- Performs data analysis and investigates issues within the credentialing database; manages database as necessary.
- Prepares for accreditation reviews and ongoing compliance with regulatory standards.
FINANCE ESSENTIAL FUNCTIONS
- Adjusts work schedules to accommodate departmental/organizational needs.
- Uses resources efficiently and does not waste supplies.
GROWTH/INNOVATION ESSENTIAL FUNCTIONS
- Participates in department and organizational projects and activities.
- Seeks opportunities to expand learning beyond baseline competencies with a focus on continual development
This job description is not intended to be all-inclusive; the employee will also perform other reasonably related business/job duties as assigned.
EDUCATION
- High School diploma or equivalent education (examples include: GED, verification of homeschool equivalency, partial or full completion of postsecondary education, etc.)
WORK EXPERIENCE
- Three years of experience in the Medical Staff office, Credentialing/Privileging, and/or administrative function in healthcare
- Three years of experience in wordprocessing and spreadsheet software, such as Microsoft Word and Excel, and database management.
LICENSES AND CERTIFICATIONS - REQUIRED
- N/A
LICENSES AND CERTIFICATIONS - PREFERRED
- CPCS
- Certified Provider Credentialing Specialist (NAMSS)
OR
- CPMSM
- Certified Professional Medical Services Management (NAMSS)
KNOWLEDGE, SKILLS, AND ABILITIES
- Demonstrates the skills and competencies necessary to safely perform the assigned job, determined through ongoing skills, competency assessments, and performance evaluations
- Sufficient proficiency in speaking, reading, and writing the English language necessary to perform the essential functions of this job, especially with regard to activities impacting patient or employee safety or security
- Selfmotivated, detailoriented, energetic, and able to prioritize multiple projects
- Knowledge of accreditation and certification regulations that relate to Medical Staff Services
- Computer literacy, including ability to utilize various software programs to complete all job tasks described in job summary. Must be proficient in wordprocessing, spreadsheet and presentation software such as Microsoft Word, Excel, and PowerPoint. Experience with credentialing software preferred
- Knowledge of medical terminology
- Ability to complete work within designated time frames
- Ability to offer suggestions to leadership and colleagues and implement change to enhance efficiency and organization of office operations
- Ability to maintain confidentiality and privacy of practitioner files
SUPPLEMENTAL REQUIREMENTS
WORK ATTIRE
Uniform No
- Scrubs No
- Business professional Yes
- Other (department approved) No
ON-CALL
- _Note that employees may be required to be on-call during emergencies (ie. DIsaster, Severe Weather Events, etc) regardless of selection below._
On Call
- No
TRAVEL:
-
Travel specifications may vary by department_
May require travel within the Houston Metropolitan area Yes
- May require travel outside Houston Metropolitan area No
Company Profile:
Houston Methodist Clear Lake Hospital is committed to leading medicine in Clear Lake and surrounding communities by delivering the Houston Methodist standard of exceptional safety, quality, service and innovation.
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