Field Service Specialist - Newark, United States - Herc Rentals

Herc Rentals

Verified Company

Newark, United States

3 weeks ago

Posted by:

Mark Lane

beBee recruiter

Description

Founded in 1965, Herc Rentals is one of the leading equipment rental suppliers in North America with trailing twelve month total revenues of nearly $3.3 billion as of March 31, 2024.

Herc Rentals' parent company, known as Herc Holdings Inc., listed on the New York Stock Exchange on July 1, 2016, under the symbol "HRI." Herc Rentals serves customers through approximately 412 locations and has approximately 7,600 employees in North America.

Short Description
The Field Service Specialist will communicate with rental customers and internal staff to coordinate service of equipment away from branch locations. The Field Service Specialist will dispatch field maintenance, assist in tracking of costs and input work orders.
Responsibilities
Assist the Maintenance Supervisor with the following:
Communication with all customers, internal and external
including over the phone troubleshooting
Processing of field service work orders
Parts ordering
Coordination of outside vendors
Coordinate and dispatch all road mechanics in a timely manner
Ensure unparalleled customer satisfaction and rise customer issues to Maintenance Supervisor
All other tasks assigned by Management
Adhere to company policies and procedures
Professional Experience
Prior experience in the equipment rental industry within a service capacity
Educational Background
High School diploma with experience in the heavy equipment industry
Conditions of Employment
Skills
Computer
Interpersonal communication
Technical Diagnostics

Compensation Data

Pay Range

- $25hr to $26hr
Req #:59820

Herc Rentals values its employees and provides excellent compensation and benefits packages which are not limited to the following.

Keeping you healthy
Medical, Dental, and Vision Coverage

Life and disability insurance

Flex spending and health savings accounts

Virtual Health Visits

24 Hour Nurse Line

Healthy Pregnancy Program

Tobacco Cessation Program

Weight Loss Program

Building Your Financial Future
401(k) plan with company match

Employee Stock Purchase Program

Life & Work Harmony
Paid Time Off (Holidays, Vacations, Sick Days)

Paid parental leave.

Military leave & support for those in the National Guard and Reserves

Employee Assistance Program (EAP)

Adoption Assistance Reimbursement Program

Tuition Reimbursement Program

Auto & Home Insurance Discounts

Protecting You & Your Family
Company Paid Life Insurance

Supplemental Life Insurance

Accidental Death & Dismemberment Insurance

Company Paid Disability Insurance

Supplemental Disability Insurance

Group Legal Plan

Critical Illness Insurance

Accident Insurance

Herc does not discriminate in employment based on the basis of race, creed, color, religion, sex, age, disability, national origin, marital status, sexual orientation, citizenship status, political affiliation, parental status, military service, or other non-merit factors.