- Register new and established patients for all specialties using the electronic record system as applicable, including completion of all required patient forms, accurate data entry, attachment of patient identification and updating patient information at each visit.
- Perform verification of insurance eligibility, income verification and accurately records information and attaches insurance card in the electronic record system.
- Collect, register and process COVID-19 registration and specimens using the electronic record system, as applicable.
- Ensures appropriate linkage to an enrollment specialist for patients who are uninsured or underinsured for assistance with application for insurance benefits.
- Maintain patient confidentiality at all times per the policies and procedures.
- Maintain ethical behavior at all times per the policies and procedures.
- Required to work within an assigned region that may require working at multiple health centers on different days or within more than one health center in a work day if coverage is needed.
- Actively participates in daily huddles.
- Respond to internal and external customer needs in a positive manner, utilizing principles of the AIDET model; exceeding their needs and expectations and providing the highest quality service to ensure the best possible outcomes.
- Answer designated telephone calls, including MOD phone as assigned, in a courteous manner, appropriately routes communication, and responds to inquiries and documents as appropriate in the electronic record system.
- Schedules, cancels and reschedules appointments for patients.
- Collects and distributes internal and external mail as appropriate.
- Conduct daily reminder and daily no show calls per the established procedure as assigned.
- Completes all assigned administrative/phone messages, patient cases and eligibility issues within the electronic record system by the close of business.
- Process new and established patients through the check-out process, as applicable, including collection of patient payments and co-pays at time of service providing receipt documentation, claim creation and submission, and scheduling of follow-up appointments as instructed by clinical staff.
- Complies with all medical record requests within the established timeframe and protocol per administrative staff.
- Performs daily cash reconciliation and batch close process at the end of each business day per process in an accurate manner.
- Complete all Core Curriculum training(s) required for this position.
- Perform all other duties as assigned.
-
Office Assistant
Found in: ZipRecruiter Standard US C2 - 3 days ago
Accents Lighting Joliet, United StatesJob Description · Job DescriptionWe are seeking an office assistant to join our team You will perform clerical and administrative functions to drive our company's success. · Responsibilities include (but are not limited to): answering phones and emails quickly and in a profession ...
-
Office assistant
Found in: Orion Innovations US - 6 days ago
Matrix Dynamics Braidwood, IL, United States FreelanceYoungCapital is a recruiting company that connects candidates (m/f/d) with suitable companies. In addition, we also work with external companies that publish their job advertisements with us, but recruit themselves. In this case, we have no influence on the content of the job adv ...
-
Office Assistant I
Found in: MyJobHelper US C2 - 5 days ago
Joliet Junior College Joliet, United StatesPosition Title: · Office Assistant IJob Description: · POSITION: Office Assistant I · STATUS: Full-Time · DEPARTMENT: Student Advising Center · DIVISION: Student Development · CLASSIFICATION: Non-exempt · UNION: TOSSC · REPORTS TO: Manager, Student Advising Center · PLACEMENT: C ...
-
Office Assistant II
Found in: MyJobHelper US C2 - 3 days ago
Joliet Junior College Joliet, United StatesPosition Title: · Office Assistant IIJob Description: · POSITION TITLE: Office Assistant II · STATUS: Part time · DEPARTMENT: iCampus · DIVISION: Academic Affairs · CLASSIFICATION: Non-exempt · UNION: TOSSC · REPORTS TO: Director of iCampus · PLACEMENT: CLER PT 6 · MINIMUM PA ...
-
Medical Office Assistant
Found in: ZipRecruiter Test10S US C2 - 8 hours ago
AUNT MARTHAS HEALTH AND WELLNESS INC Joliet, United StatesJob Description · Job DescriptionAunt Martha's Health and Wellness boldly commits to supporting the well-being of our communities, ensuring equity in access and delivering exceptional care inspired by a culture of innovation. We are taking a responsible approach to creating envir ...
-
Front Office Assistant
Found in: ZipRecruiter Standard US C2 - 6 hours ago
Creative Powder Coating, Inc., Crest Hill, United StatesJob Description · Job DescriptionJoin our team Creative Powder Coating is looking for a detail oriented, organized, team player to fill our Front Office Assistant opening Our ideal candidate will be able to start as soon as possible, has a valid drivers license, and is fluent bil ...
-
Program Management Office Assistant
Found in: Orion Innovations US - 6 days ago
Sapphire Technologies Elmwood Park, IL, United States Freelance**Your Mission**: · As a Program Management Office (PMO) Assistant, you will support the program management in managing the global transformation program _alloy_. We are looking for you to join our Duisburg office as soon as possible, either part-time or full-time. · **Your Role* ...
-
Student Employee, Agriculture Lab/Office Assistant
Found in: One Red Cent US C2 - 3 days ago
Joliet Junior College Joliet, United StatesPosition Title: · Student Employee, Agriculture Lab/Office AssistantJob Description: · Assist Agriculture program faculty and staff with Agriculture Lab/Office Duties and RecruitingPOSITION TITLE: Student Employee, Agriculture Lab/Office Assistant · STATUS: Part time · DEPARTMENT ...
-
Lab Technician
Found in: SonicJobs Direct Apply US - 1 day ago
Actalent Crest Hill, United States Full timeDescription: · Job Duties: · • Assist in maintaining the productivity and organization of a busy research laboratory · • Maintain Standard Operating Procedures and make recommends for their improvement · • Participate in scientific discussion and critical thinking · • Support Pha ...
-
Office Assistant
Found in: ZipRecruiter Standard US C2 - 6 hours ago
Straightline Landscaping & Lawn Mai Homer Glen, United StatesJob Description · Job Description · Be part of the Team · Grow with us · Landscape Career Opportunities: · Job Title: Office Assistant · We are an established full-service landscaping company looking for a LONG TERM Administrative Assistant looking to work in a casual, fun and p ...
-
Employee (m/f/d) for the headquarters
Found in: Orion Innovations US - 6 days ago
Neptune Enterprises Preston Heights, IL, United States FreelanceThis position is to be filled immediately and is permanent in Preston Heights, IL. · The Office of Social Services is responsible for care and disability law. · In disability law, the Office of Social Services determines the degree of disability and markers (compensation for disa ...
-
Operating assistant
Found in: Orion Innovations US - 6 days ago
Crimson Technologies Preston Heights, IL, United States FreelanceAre you interested in working in a forward-thinking market and exploring new paths in the private medical sector? Are you tired of irregular working hours and night shifts and would instead like to be part of a stable team? Then you've come to the right place EuroEyes, as a moder ...
-
Advocate Walgreens Clinic Medical Office Assistant
Found in: One Red Cent US C2 - 3 days ago
Advocate Health Lockport, United StatesJob Posting Title: · Advocate Walgreens Clinic Medical Office Assistant - PRN (As needed) Southwest Chicagoland · Job Description Summary: · The Medical Office Assistant (MOA) is responsible for a variety of clinical, clerical and coordination services to support high quality, co ...
-
office assistant
Found in: MyJobHelper US C2 - 3 days ago
Dominican University River Forest, IL, USA, United StatesPOSITION: Office Assistant. DEPARTMENT: Office of Institutional Effectiveness. REPORTS TO: Director, Institutional Research. HOURS NEEDED PER WEEK: 15-20 HOURLY RATE: $15.00/hr. DATES OF EMPLOYMENT (APPROXIMATE): Summer with Fall Opportunity EXPECTAT Office Assistant, Assistant, ...
-
office assistant
Found in: MyJobHelper US C2 - 3 days ago
Triton College, IL River Grove, IL , USA, United StatesPerforms general office support duties for an administrator, chairperson/coordinator, or department, where programs, policies, and procedures are fairly standardized and established and not subject to frequent or extensive change, which, once mastered, follow a general routine an ...
-
office assistant
Found in: MyJobHelper US C2 - 3 days ago
Dominican University River Forest, IL, USA, United StatesPOSITION: Office Assistant · DEPARTMENT: Office of Institutional Effectiveness · REPORTS TO: Director, Institutional Research · HOURS NEEDED PER WEEK: 15-20 · HOURLY RATE: $15.00/hr · DATES OF EMPLOYMENT (APPROXIMATE): Summer with Fall Opportunity · EXPECTATIONS FOR ALL DOMINICAN ...
-
Organisational and Media Pedagogical
Found in: Orion Innovations US - 6 days ago
Phoenix Industries Lockport, IL, United States FreelanceMANAGE. INFORM. SUPPORT. in Lockport, IL. · Do you want to make a difference in the district from behind a desk? Join our team and take on responsible tasks · Lockport, IL is a strong location for industry, services, and healthcare. As one of the largest employers in the area, th ...
-
Specialist for Building Cleaning
Found in: Orion Innovations US - 6 days ago
BlueWave Solutions Lockport, IL, United States Freelance**Building Cleaning Specialist in Part-Time 50% (m/f/d)** · The district of Donau-Ries is looking for a Building Cleaning Specialist in part-time 50% (m/f/d). · Your responsibilities will mainly include: · - Managing and optimizing cleaning processes in our service buildings · - ...
-
Arbeitender Student
Found in: Orion Innovations US - 6 days ago
Blue Horizon Enterprises Lockport, IL, United States Freelance**Join our team in Lockport, IL and shape the future with us** · At our company, we value tradition but also embrace growth and change. We are constantly evaluating our actions and striving for improvement to reinvent the fashion industry in a sustainable way. As a working studen ...
-
Advocate Walgreens Clinic Medical Office Assistant – PRN
Found in: Talent US C2 - 2 hours ago
125 Advocate Health and Hospitals Corporation Lockport, United States Part timeDescription · The Medical Office Assistant (MOA) is responsible for a variety of clinical, clerical and coordination services to support high quality, cost effective patient care in the Advocate/Aurora Clinics at Walgreens. The MOA supports virtual patient care delivery via use ...
Medical Office Assistant - Joliet, United States - Aunt Martha's
Description
Aunt Martha's Health and Wellness boldly commits to supporting the well-being of our communities, ensuring equity in access and delivering exceptional care inspired by a culture of innovation. We are taking a responsible approach to creating environments that allow us to do what we do best—provide healthcare and wellness. As a part of our commitment to health and safety, COVID-19 vaccines are required for all employees, as well as all newly hired employees. We require documentation upon hire.
SUMMARY:
Under the direct supervision of the Nurse Manager, the Medical Office Assistant (MOA) performs general registration functions including appointment scheduling, insurance verification, collection of applicable co-pays and deductibles, manages the timely and accurate collection of important patient information, and functions as a resource to patients entering the facility. This staff member will also assist with the collection of COVID-19 testing specimens. Demonstrates superior relationship building and customer service skills. Has the ability to function in a multi-tasking, multiple priorities environment, while maintaining accuracy and attention to detail.
ESSENTIAL DUTIES AND RESPONSIBILITIES
QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.
EDUCATION and/or EXPERIENCE
High school diploma or general education diploma (GED) or at least one year of previous customer service experience required. Previous experience as a Medical Office Assistant strongly preferred.
OTHER QUALIFICATIONS
Reliable transportation
Bilingual skills (English/Spanish) a plus
Ability to work late evening hours, weekend hours, and scheduled holidays
Aunt Martha's is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.
