- High School Diploma
- Min two years of previous customer service experience
- Computer proficiency with Excel
- Excellent written/verbal communication
- Excellent communication skills, both verbal and written.
- Strong attention to detail and accuracy.
- Ability to multitask and prioritize tasks effectively.
- Proficiency in using order management systems and ticketing platforms.
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Order Entry Clerk
6 days ago
Flora Fine Foods Coral Springs, United StatesJob Description · Job DescriptionThe Order Entry Clerk will be responsible for entering orders into the company's computer system, managing accounts receivable, and working with QuickBooks, Oracle, and Excel. The Order Entry Clerk will work closely with sales representatives, cus ...
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Order Entry Pharmacy Technician
2 weeks ago
Polaris Pharmacy Services Fort Lauderdale, United StatesJob Details · Job Location · Polaris Pharmacy Services of Ft Lauderdale - Ft. Lauderdale, FL · Position Type · Full Time · Travel Percentage · None · Job Shift · Day · Job Category · Pharmaceutical · Description · ORDER ENTRY PHARMACY TECHNICIAN · WHO WE ARE · Polaris ...
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Client Sup. Order/Entry Clerk
1 week ago
Quest Diagnostics Incorporated Miramar, United StatesClient Sup. Order/Entry Clerk - Miramar, FL - Monday - Friday - 8:00AM-4:30PM · Position obtains and enters client supply orders into the Materials Management software system. · * Obtain client supply orders and enters them into the Materials Management software · * Interact with ...
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Client Sup. Order/Entry Clerk
2 weeks ago
Quest Diagnostics Incorporated Miramar, United StatesClient Sup. Order/Entry Clerk - Miramar, FL - Monday - Friday - 8:00AM-4:30PM · Position obtains and enters client supply orders into the Materials Management software system. · Obtain client supply orders and enters them into the Materials Management software · Interact with ...
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Entry Level Sales Account Manager
1 week ago
Infinity Management Group Inc. Boca Raton, United StatesThis is an Entry Level position that will have the potential to move into a Senior Account Management position. Ultimately, the Entry Level Sales Account Manager will contribute to the launch and execution of innovative campaigns, meeting profit expectations and desired financial ...
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Administrative Assistant Order Entry Clerk
6 days ago
Decoral System USA Coral Springs, United StatesJob Description · Job DescriptionESSENTIAL DUTIES AND RESPONSIBILITIES · Read, interpret, and input orders from Customer Service. · Check order information for accuracy and timeliness. · Virtually review inventory levels to released orders. · Print and assemble order paperwork pa ...
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Software Engineer
3 days ago
WALGREENS Deerfield, United States Full timeJob Summary: · This role performs and implements activities that impacts components / processes of specified functional areas of the Walgreens business software products OR Digital/Online application in an Agile environment. Work is typically received in short-term assignments th ...
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Home Therapy Dialysis Registered Nurse
1 day ago
Fresenius Medical Care Delray Beach, United States Full timePURPOSE AND SCOPE: · The registered professional nurse (CAP RN 1) position is an entry level designation into the Clinical Advancement Program for Registered Nurses. The CAP RN 1 is accountable and responsible for the provision and coordination of clinically competent care inclu ...
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Customer Service Assistant
4 days ago
City of Delray Beach, FL Delray Beach, United States**Veterans' Preference Applies** · **Pay for new employees typically start at the minimum of the posted range** · **EEO Statement** · - The City of Delray Beach does not discriminate on the basis of race, color, national origin, sex, religion, age or disability, marital status, f ...
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Repair Administrator
5 days ago
Total Aerospace Services Pompano Beach, United StatesJoin our client as a Repair Administrator in Pompano Beach, FL. In this role, you will be responsible for managing repair administration functions and ensuring that repair vendors are meeting the necessary service levels. · **Responsibilities**: · - Actively review and manage Rep ...
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Administrative Assistant
1 week ago
Imperial Privacy Systems LLC Pompano Beach, United StatesImperial Privacy Systems is looking for an energetic Administrative Assistant to join our growing team. We are a Pompano Beach based manufacturer focused on the healthcare industry and have been in business for over 50 years. This role will be responsible for assisting the manage ...
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Parish Administrative Assistant
1 week ago
St. Henry Catholic Church Pompano Beach, United StatesThe _Full-time_ **Parish Administrative Assistant** is responsible for supporting Saint Henry Catholic Church by handling the day-to-day operations of the parish office. Primary duties are operating the main telephone (and extensions) and greeting visitors and callers, assessing ...
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Mhe/forklift Service Tech A
3 days ago
Reyes Fleet Management Pompano Beach, United StatesOverview: · Reyes Fleet Management (RFM) is an essential part of Reyes Holdings. RFM services and maintains the fleet of trucks and equipment for the Reyes Family of Businesses. We are one of the largest fleets in the United States, working within our business unit distribution c ...
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Administrative Assistant/reception
3 days ago
Style My Own Margate, United States**About us** · Style My Own is a custom products and branding business in Margate, FL. We are professional, creative and our goal is to provide our customers with the best service and high quality products. · Our work environment includes: · - Casual work attire · - Relaxed atmos ...
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Utilities Field Technician Career Path
1 week ago
City of Boynton Beach Boynton Beach, United States**Purpose of Classification**: · **UTILITIES FIELD TECHNICIAN I** · The purpose of this classification is to perform a variety of entry level field services tasks within the Utilities department. Employees in this classification are eligible for noncompetitive career ladder promo ...
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Host
3 days ago
Hunters Run Country Club Boynton Beach, United States***:The Host/Hostess will provide and ensure a positive first impression to the club's members and guests while dining by delivering an enthusiastic, courteous, and friendly disposition and warm consistent greeting. Although the primary responsibility is greeting and seating memb ...
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Nursing Home Staffing
3 days ago
Ventura Health and Rehabilitation Center Boynton Beach, United StatesAs a Staffing Coordinator/Central Supply Coordinator, you are to administer the distribution and order any necessary equipment or items and prepare the other departments for success by making sure all inventory within the facility is adequate. Assist in preparing nursing departme ...
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Echo Tech
1 week ago
Medical Specialists of the Palm Beaches Coral Springs, United States Part time**Position Summary** · Responsible for performing, echo, Doppler/echo, and stress exams on patients, maintains all equipment, educates patients, prepare reports for physician interpretation and prepares encounter forms with proper procedure code for discharge date entry. · **Posi ...
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Administrative Ass't
3 days ago
Temple Beth Orr Coral Springs, United States Part time**Job description** · Job Overview · Temple Beth Orr, a warm and welcoming Reform Jewish Congregation in Coral Springs, Florida, is looking for an experienced Administrative Assistant for our congregation. We are an established temple looking for a customer-service & detail-orien ...
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Customer Service Representative
3 days ago
PS Communications Miami Gardens, United States**PS Communications **is a fast-growing business consulting firm taking over the Miami area and looking for the next great addition to our Customer Service Team. We are nationally recognized as a premier promotional provider for our renowned clients. We have expanded our telecomm ...
Customer Service Order Entry - Boca Raton, United States - FlexShopper
Description
Job Responsibilities:
Responsible for processing orders, including tracking, investigations, customer returns, cancellations, and fraud detection. Ensure timely and accurate processing of all orders to maintain customer satisfaction.
Serve as a background operation system to address system issues or errors related to order processing promptly. Provide up-to-date information to the customer service team to handle inquiries efficiently.
Customer Notifications:
Ensure timely notification to customers via various channels (Freshdesk, SMS, outbound calls) regarding account and order-related issues.
Inbound/Outbound Calls:
Handle customer inquiries regarding order status, verification, returns, and occasional payment/frequency requests via inbound and outbound calls.
Utilize the Calypso system to track manually created orders and review delivery statuses. Address customer concerns or requests for tracking and delivery confirmation via the Freshdesk ticketing system.
Handle customer disputes regarding the delivery of merchandise. Initiate claims with carriers and vendors, investigate issues, and provide customers with updates on the outcomes of their investigations.
Coordinate returns process in accordance with lease agreements. Work with vendors to obtain RMAs and return instructions, ensuring compliance with vendor return policies.
Assist customers with cancellation requests via the Freshdesk ticketing system. Coordinate with vendors to confirm cancellations and update internal systems accordingly.
Collaborate with the Risk department to report and investigate fraud claims. Reach out to customers for additional information and documentation to support fraud claims. Report all incidents to the Risk department for further investigation.
Collaborate with instore vendors to create lease agreements for customers requesting service. Send approval emails outlining available payment options to ensure customers understand their leasing options.
Schedule availability : 8:00 AM to 6:00 PM - Flexible to work weekends
Qualifications: