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Tier 1 Technical Support
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IT Technical Support
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Technical Support
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Technical Support
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Technical Support Manager
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Ev Charging Manager of Technical Support
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Technical Support Specialist
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Technical Support Representative
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Technical Support Manager
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Technical Support Specialist
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Volvo Cars Irvine, United States**Let's create change together.** · Nothing beats being part of positive change. We're on a truly exciting journey, working together in a fast-paced global environment to break new ground in almost every aspect of our operations. Right now, we have an exciting job opening for you ...
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Technical Support Representative
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Technical Support Technician
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Technical Support Specialist
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Technical Trainer and Support Leader
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Field Technical Support
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Ascendion Brea, United States**Responsibilities**: · Ensure high level Customer satisfaction by clarifying Customer needs and ensuring that they are met. · Handle Customer-relation problems promptly and appropriately, provide guidance, escalate issues according to established procedures. · Provide software s ...
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Technical Support Analyst
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Technical Support Specialist
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CAL IT Group, Inc. Huntington Beach, United StatesJob Description · Job DescriptionCAL IT Group is a growing full-service Managed Services Provider (MSP) currently seeking a Technical Support Specialist. You will install, upgrade and troubleshoot hardware and software systems. If you're computer-savvy, enjoy supporting end users ...
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Technical Support Specialist
2 weeks ago
CAL IT Group Huntington Beach, United StatesJob Description · Job Description · CAL IT Group is a growing full-service Managed Services Provider (MSP) currently seeking a Technical Support Specialist. You will install, upgrade and troubleshoot hardware and software systems. If you're computer-savvy, enjoy supporting end ...
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Crimson Ventures Huntington, United StatesAs part of the 1st level support team, you will support our customers primarily in questions regarding the application of Vector products, providing an exciting insight into cutting-edge topics in the automotive industry. · Your profile: · - Completed degree in fields such as ele ...
Technical Support - Huntington Beach, United States - Atlas International, Inc
Description
Benefits:
401(k) matching
Company parties
Competitive salary
Health insurance
Opportunity for advancement
Paid time off
Job Title: Technical Support Hourly Pay: $20-$25 Based on Experience Location: Onsite only, Huntington Beach, Ca Schedule: Monday-Friday
Job Description: Technical Support is responsible for managing, maintaining, and repairing IT systems. They help businesses resolve problems within software and hardware infrastructure and handle inquiries about the technical aspects of products and services. In general, they're expected to address and resolve any issues forwarded to them. Technical Support will be the first point of contact for anyone seeking technical assistance. They will perform troubleshooting through diagnostic techniques and pertinent questions, and determine the best solution based on the issue and details provided. Tech Support will also be responsible for recording events and problems and their resolution in logs, following up and updating status and information, and passing on any feedback or suggestions to the appropriate team.
Responsibilities:
Serve as the first point of contact for anyone seeking technical assistance
Perform troubleshooting through diagnostic techniques and pertinent questions
Determine the best solution based on the issue and details provided
Walk the user through the problem-solving process
Direct unresolved issues to the next level of support personnel
Provide accurate information on IT products or services
Record events and problems and their resolution in logs
Follow-up and update status and information
Pass on any feedback or suggestions to the appropriate team
Identify and suggest possible improvements on procedures
Requirements:
Full time on-site position, hours 7am-3pm and occasional afterhours projects
Degree in computer science or information technology or equivalent experience
Certification in Microsoft, Linux, or Cisco is advantageous
Prior experience in tech support, desktop support, or a similar role
Proficiency in Windows/Linux/Mac OS
Good understanding of computer systems, mobile devices, and other tech products
Ability to diagnose and resolve basic technical issues
Proficiency in English
Experience with remote desktop applications and help desk software
Attention to detail and good problem-solving skills
Excellent interpersonal skills
Good written and verbal communication