A Support Engineer for Software Tools and Hardware is responsible for providing technical assistance and troubleshooting for software and hardware products - Huntington, United States - Crimson Ventures
Description
As part of the 1st level support team, you will support our customers primarily in questions regarding the application of Vector products, providing an exciting insight into cutting-edge topics in the automotive industry.
Your profile:
- Completed degree in fields such as electrical engineering, technical informatics, or equivalent qualification
- Good knowledge of Windows operating systems and PC technology
- Ideally, experience in the automotive industry and basic knowledge of vehicle diagnostics (UDS, ODX)
- Enjoy communicating with customers and strong service orientation
- Good German and English skills
Your tasks:
- Support our customers in Germany and abroad with the application and commissioning of our products via telephone, email, and remote support
- Consult our customers on challenging technical questions in the field of bus systems in the automotive environment
- Close coordination and collaboration with our global technical expert teams
- Continuous development and acquisition of knowledge in new, cuttingedge topics in automotive electronics, supported by internal training and workshops
Why Vector is one of the best employers in Germany? Because we do a lot to make work feel less like work.
This includes individually tailored further education, flexible working models including a trusted arrangement for mobile working (up to 66% of the time).
We also support you with a daycare center, company gym, parking lot with free e-charging station or discounted Germany ticket, and much more.
In addition, our excellent company restaurant helps to keep your well-being level high.Contact:
Job Code:
CSP-3571
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