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Office Admin/dispatcher/customer Service
1 week ago
Titan Air Conditioning Inc. Brea, United States**About us** · Titan Air Conditioning Inc. is a small business in Brea, CA. We are professional and agile. · Our work environment includes: · - Modern office setting · **Job brief** · We are looking for a competent CSR Office/Dispatcher to help with the organization and running o ...
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Service Dispatcher
2 weeks ago
Burke Energy Hawthorne, United StatesAre you interested in taking your career to the next step with an industry leader? Do you have a knack for scheduling, organizing, and planning? Then we have a job for you We are a leading home services provider and due to our continued growth we are looking for responsible and r ...
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Service Dispatcher
1 week ago
SEMP Rancho Cucamonga, United States: · **Responsibilities** · - Provide informative and proactive customer service · - Schedule and coordinate service calls within department guidelines · - Create work orders and supporting documentation to complete service request · - Monitor technician workflow and job site prog ...
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Dispatcher / Customer Service
1 week ago
Delta Fire Equipment Whittier, United StatesWe are seeking a highly organized and customer-focused Dispatcher to coordinate and schedule services for our clients across California. This role is vital in ensuring efficient and effective operations, liaising between customers and our technical team to facilitate exceptional ...
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Dispatcher/customer Service
1 week ago
TCA Logistics Inc Santa Fe Springs, United StatesWe are looking for a delivery dispatch associate who will also handle some customer service duties in the office. Job duties include but are not limited to: Previous White Glove Home delivery dispatching preferred. · - Dispatching daily trucks on the road · - Answering driver and ...
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Dispatcher/customer Service
1 week ago
Golden Bear Towing Chino, United States** NIGHT SHIFT** · We are looking for a dispatcher/customer service rep to assist with dispatching for AAA emergency roadside tow company. · **Responsibilities** · - Have ability to multi-task · - Manage large amounts of incoming calls · - Take customer payments · - Properly rele ...
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Commercial Service Dispatcher
1 week ago
Gordon Painting Co, Inc. Chino, United StatesPrimary Responsibilities: · Receive work orders from customers, answer incoming calls, and provide written communication about the work orders to the appropriate recipients. · Prioritize work orders and dispatch accordingly. · Communicate with customers, store managers, vendors, ...
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Dispatcher/customer Service
3 days ago
AEMPro Laguna Hills, United StatesWe are currently looking to hire a Full-Time **Dispatcher/Customer Service** for our location in Laguna Hills, CA. If you are interested in this role please send over an updated copy of your resume. · **Dispatcher/Customer Service** · **About Us**: Empro is a staffing and logisti ...
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Dispatcher/customer Service
2 weeks ago
AEMPro Aliso Viejo, United States**About Us**: Empro is a staffing and logistics company specializing in the automotive industry. We provide recruitment and logistics services for our clients across Southern California and beyond. We seek a dedicated, hard-working, and personable Dispatcher to join our dynamic t ...
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Dispatcher/Service Coordinator
1 week ago
Jobot Brea, CA, United StatesIMMEDIATE NEED: Dispatcher/Coordinator for leading fire suppression and life safety system client - Brea, CA · This Jobot Job is hosted by: Melody Romeo · Salary: $25 - $37 per hour · Founded in the 1950's, we are the West Coast's largest Fire Protection and Life Safety specia ...
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Dispatch Service Coordinator
1 day ago
Patterson El Segundo, United States**Patterson isn't just a place to work, it's a partner that cares about your success.** · One of the distinguishing marks of our company is the talented people who embrace the people-first, always advancing, and results-driven culture. Professional growth abounds in this motivati ...
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Customer Service/dispatching Representative
2 weeks ago
Fortis Fire & Safety Inc Corona, United StatesAt CJ Suppression, A Fortis Fire & Safety Brand, we provide industry-leading fire protection services across the United States. Our ever-growing footprint can be seen in California, Florida, Texas, and Chicago and we are acquiring new brands all the time. · Our team provides a fu ...
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Customer Service/Dispatch Representative
2 weeks ago
TEKsystems Fullerton, CA, United StatesFOR IMMIDIATE CONSIDERATION, PLEASE EMAIL YOUR MOST UPDATED RESUME TO: .COM · SUBJECT LINE TO READ: "Customer Service/Dispatch Representative- Updated Resume" · PLEASE INCLUDE 3 BULLET POINTS OF YOUR BEST SKILLSETS WHY YOU WOULD BE A FIT FOR THIS ROLE · PAY: $22-$24/HR · LOCATI ...
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Customer Service/Dispatch Representative
2 days ago
TEKsystems Fullerton, United States*FOR IMMIDIATE CONSIDERATION, PLEASE EMAIL YOUR MOST UPDATED RESUME TO: .COM**SUBJECT LINE TO READ: 'Customer Service/Dispatch Representative- Updated Resume'**PLEASE INCLUDE 3 BULLET POINTS OF YOUR BEST SKILLSETS WHY YOU WOULD BE A FIT FOR THIS ROLE**PAY: $22-$24/HR **LOCATION: ...
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Customer Service/Dispatch Representative
1 week ago
TEKsystems Fullerton, United StatesFOR IMMIDIATE CONSIDERATION, PLEASE EMAIL YOUR MOST UPDATED RESUME TO: .COM · SUBJECT LINE TO READ: "Customer Service/Dispatch Representative- Updated Resume" · PLEASE INCLUDE 3 BULLET POINTS OF YOUR BEST SKILLSETS WHY YOU WOULD BE A FIT FOR THIS ROLE · PAY: $22-$24/HR · LOC ...
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Customer Service/Dispatch Representative
4 days ago
TEKsystems Fullerton, United States*FOR IMMIDIATE CONSIDERATION, PLEASE EMAIL YOUR MOST UPDATED RESUME TO: .COM* · *SUBJECT LINE TO READ: "Customer Service/Dispatch Representative- Updated Resume"* · *PLEASE INCLUDE 3 BULLET POINTS OF YOUR BEST SKILLSETS WHY YOU WOULD BE A FIT FOR THIS ROLE* · *PAY: $22-$24/HR * ...
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Customer Service/Dispatch Representative
6 days ago
TEKsystems Fullerton, United States*FOR IMMIDIATE CONSIDERATION, PLEASE EMAIL YOUR MOST UPDATED RESUME TO: .COM* · *SUBJECT LINE TO READ: "Customer Service/Dispatch Representative- Updated Resume"* · *PLEASE INCLUDE 3 BULLET POINTS OF YOUR BEST SKILLSETS WHY YOU WOULD BE A FIT FOR THIS ROLE* · *PAY: $22-$24/HR ...
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Customer Service/Dispatch Representative
2 weeks ago
TEKsystems Fullerton, United StatesJob Description · Job DescriptionFOR IMMIDIATE CONSIDERATION, PLEASE EMAIL YOUR MOST UPDATED RESUME TO: .COM · SUBJECT LINE TO READ: "Customer Service/Dispatch Representative- Updated Resume" · PLEASE INCLUDE 3 BULLET POINTS OF YOUR BEST SKILLSETS WHY YOU WOULD BE A FIT FOR THIS ...
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Service employee for incoming goods/dispatch
3 weeks ago
Infinity Systems Bradbury, CA, United States FreelanceScheppach is a modern production and trading company that has experienced significant growth in recent years, becoming one of the leading and globally active suppliers of a wide range of machinery and power tools for various applications. The group currently generates over 390 mi ...
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Velocity Enterprises San Gabriel, United StatesTempton has once again been recognized as the best personnel service provider in Germany. But it's not just our numerous awards that prove this year after year, it's also our happy employees. Here, people work with heart and passion, standing up for the success of your company ev ...
Service Dispatcher - Brea, United States - Aston Carter
Description
The responsibility of the customer service representative is respond to our customer's needs and communicate those needs to the company's management team and service technicians. The ideal candidate has 2+ years of experience of over the phone customer service and dispatching for scheduled service appointments.
Customer Service
• A passion for customer retention and pro-active execution of company's customer retention plan.
• Efficient and professional handling of customer calls for service orders or inquiries.
• Performing all work activities in accordance with company policies and procedures in order to achieve and maintain customer loyalty.
• Serve as a customer service leader within the company through a willingness to work cohesively with other departments and all individuals.
Dispatch
• Dispatch technicians and monitor their actual work hours into host-based system.
• Provide administrative support to technicians and field management.
• Track service vehicles via field force manager
• Manage and follow through on unbilled work orders.
• Accurate and timely preparation of bid proposals.
Job Skills Required:
• Pleasant, positive, professional attitude
• Adept at building rapport with customers and have a customer-centric thought process
• Capacity to deal with frequently-changing priorities
• Temperament to handle stress effectively: remaining calm and focused in a hectic environment
• Ability to multi-task
• Excellent communication skills
• Outstanding follow-up and follow-through abilities
• Detail oriented
• Superior computer skills
• Proficient in Microsoft Word, Excel, and Outlook.
• Knowledge of Field Force Manager, Ascente, and Traverse.
About Aston Carter:
Please Note: Scammers are posing as Aston Carter. We'll never contact you via Gmail, Telegram, or WhatsApp and we'll never solicit money from you.
At Aston Carter, we're dedicated to expanding career opportunities for the skilled professionals who power our business. Our success is driven by the talented, motivated people who join our team across a range of positions – from recruiting, sales and delivery to corporate roles. As part of our team, employees have the opportunity for long-term career success, where hard work is rewarded and the potential for growth is limitless.
Established in 1997, Aston Carter is a leading staffing and consulting firm, providing high-caliber talent and premium services to more than 7,000 companies across North America. Spanning four continents and more than 200 offices, we extend our clients' capabilities by seeking solvers and delivering solutions to address today's workforce challenges. For organizations looking for innovative solutions shaped by critical-thinking professionals, visit Aston Carter is a company within Allegis Group, a global leader in talent solutions.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please call or email for other accommodation options. However, if you have questions about this position, please contact the Recruiter located at the bottom of the job posting. The Recruiter is the sole point of contact for questions about this position.