- Exceeding customer expectations
- Expert product knowledge
- Striving for excellence
- Maintaining professionalism and a spirit of fun
- Paid Time Off
- 401(K) Retirement Plan
- Medical, Dental, Vision Insurance Options
- Answer customer calls and establish follows-up with sales appointments
- Respond quickly to internet, phone and live chat inquiries using email, scripts and templates
- Provide customers with initial product information and direct them to the appropriate dealership resources
- Present initial financing options based on customer needs
- Follow up with leads that are not ready to make an appointment or no-show
- Participate in team and process development sessions – keeping positive relationships with teammates, sales teams and dealership management
- Utilize CRM tracking system daily
- At least one previous role based in customer service experience
- Excellent teammate with collaborative attitude and eagerness to improve
- Prompt and courteous demeanor
- Positive and hardworking personality
- Strong computer skills
- Valid driver's license
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Business Development Coordinator - Savannah, United States - Kia Country of Savannah
Description
Job Description
Job DescriptionIf you love cars and have a passion for people, you may have found your future. As a family-owned business, we are always looking for new talent.
We are committed to:
Grow with Us
We invest in our staff. Our team members are Trained and Certified and receive continuing education each year for as long as they are employed. Retention and promotion from within are the cornerstone of our human resources planning. We believe in cross-training and team orientation. The more you know the stronger you are. Our employees have opportunities with the entire Lee family.
Benefits: