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    Business Development Coordinator - Savannah, United States - Kia Country of Savannah

    Kia Country of Savannah
    Kia Country of Savannah Savannah, United States

    2 weeks ago

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    Description

    Job Description

    Job Description

    If you love cars and have a passion for people, you may have found your future. As a family-owned business, we are always looking for new talent.

    We are committed to:

    • Exceeding customer expectations
    • Expert product knowledge
    • Striving for excellence
    • Maintaining professionalism and a spirit of fun

    Grow with Us

    We invest in our staff. Our team members are Trained and Certified and receive continuing education each year for as long as they are employed. Retention and promotion from within are the cornerstone of our human resources planning. We believe in cross-training and team orientation. The more you know the stronger you are. Our employees have opportunities with the entire Lee family.

    Responsibilities
    • Answer customer calls and establish follows-up with sales appointments
    • Respond quickly to internet, phone and live chat inquiries using email, scripts and templates
    • Provide customers with initial product information and direct them to the appropriate dealership resources
    • Follow up with leads that are not ready to make an appointment or no-show
    • Participate in team and process development sessions – keeping positive relationships with teammates, sales teams and dealership management
    • Utilize CRM tracking system daily
    Qualifications
    • At least one previous role based in customer service experience
    • Excellent teammate with collaborative attitude and eagerness to improve
    • Prompt and courteous demeanor
    • Positive and hardworking personality
    • Strong computer skills
    • Valid driver's license
    We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
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