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IT Support Engineer
3 weeks ago
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IT Support Engineer
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Aditi Consulting San Francisco, United States PermanentSummary: Looking for an IT Support Engineer - Hardware Lifecycle Specialist - to join our Workplace Technologies Support and Services Team. This role will be part of the backbone of technology logistics. You will support all hardware lifecycle including shipping, receiving, assig ...
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IT Support Engineer
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AlphaSights San Francisco, United StatesImmediate Start · San Francisco based · About AlphaSights · AlphaSights is the global leader in knowledge on-demand. We connect investment and business leaders with a dynamic network of industry professionals whose informed perspectives help our clients make superior investmen ...
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IT Support Engineer
1 week ago
AlphaSights San Francisco, United StatesAlphaSights is the global leader in knowledge on-demand. We connect investment and business leaders with a dynamic network of industry professionals whose informed perspectives help our clients make superior investment and business decisions. With 1500+ employees and nine offices ...
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Support Engineer
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IT Support Engineer
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IT Solutions LLC San Francisco, United StatesRole: IT Support Engineer · Location: Hybrid- South SF · Type: Long term contract, Contract to hire, or straight hire · s a Senior IT Helpdesk Support Engineer, reporting to our Director IT Infrastructure and Operations, you will be part of a team that Olema will rely on to suc ...
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Senior IT Support Engineer
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The Phoenix Group San Francisco, United StatesJob Title: Full-Time Senior IT Support Engineer · Location: San Francisco (Onsite with hybrid schedule) · Position Overview: We are in search of a Full-Time Senior IT Support Engineer to thrive in a hybrid work environment. Located in San Francisco this role demands prompt onsite ...
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Desktop Support Engineer
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IT Support Engineer
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Amazon San Francisco, United StatesIT Support Engineer · @ Twitch San Francisco, CA · About Us · Twitch is the world's biggest live streaming service, with global communities built around gaming, entertainment, music, sports, cooking, and more. It is where thousands of communities come together for whatever, ev ...
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Technical Support Engineer
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Twitch Interactive, Inc. San Francisco, United States Full timeIf you are interested in this position, please apply on Twitch's Career site · About Us: · Twitch is the world's biggest live streaming service, with global communities built around gaming, entertainment, music, sports, cooking, and more. It's where millions of people come toget ...
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Desktop Support Engineer
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Danta Technologies San Francisco, United StatesJob Description · This candidate must be well versed in Desktop / Server Windows Operating System Configuration methods including Standalone Physical / Virtualized Environments, Image management, Support of LAN / WAN networks, Email Systems (Exchange, Office 365 Cloud, and Othe ...
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Desktop Support Engineer
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firstPRO, Inc San Francisco, United StatesfirstPRO is now accepting resumes for a Desktop Support Engineer role in San Francisco, CA. This is a direct hire role with a hybrid workstyle. · Performs problem management, isolation, and resolution in a corporate environment. · Areas of support include executive level support, ...
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Desktop Support Engineer
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Diligente Technologies San Francisco, United StatesJob Description · Title: Executive IT Support Specialist · Location: San Francisco, CA · Duration: Contract · Executive IT Support Specialist will provide day-to-day support to the Executive Staff and Trading Floor employees of the company. This position will require a candidate ...
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Application Production Support Engineer
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Akkodis San Francisco, United StatesWe are seeking an Application Production Support Engineer to join our client for a contract-to-hire opportunity. The Application Production Support Engineer will be responsible for using their technical expertise to ensure timely resolution of issues and continuous improvement of ...
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Product Support Engineer
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Botrista San Francisco, United StatesAbout Us: · At Botrista, we are transforming beverage culture with intuitive drink-making technology guided by Nature herself. By allowing restaurants to easily expand menus without added complexity, we're driving incremental growth with the push of a button. · Awarded as one o ...
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Application Support Engineer
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Collabera San Francisco, United StatesHome · Search Jobs · Job Description · Application Support Engineer · Contract: San Francisco, California, US · Salary: $60.00 Per Hour · Job Code: · End Date: · Days Left: 29 days, 3 hours left · Apply · We are looking for Oracle Financials - General Ledger Consultant(R ...
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Customer Support Engineer
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Sauce Labs San Francisco, United States**Customer Support Engineer** · at Sauce Labs Inc. San Francisco In todays software-centric economy, speed is everything. Before Sauce, testing took too long, it was tedious, expensive to maintain and placed focus only on monotonous infrastructure issues. With Sauce, developers ...
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Production-Application Support Engineer
1 week ago
Experis San Francisco, United States Full timeOur client is seeking an Application Support Engineer to join their team. · Job Title: Production Application Support Engineer · Location: San Francisco, CA/ San Ramon, CA · What's the Job? · This role is responsible for leading and coordinating Infrastructure and business projec ...
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Senior IT Support Engineer
3 days ago
Two Chairs San Francisco, United StatesWeve brought together an exceptional team at the intersection of clinical care, technology, and design to revolutionize how people connect with and receive care. Were united by our collective personal experiences with the mental health care system and a desire to build a better o ...
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Technical Support Engineer
4 days ago
Gong San Francisco, United StatesGong transforms revenue organizations by harnessing customer interactions to increase business efficiency, improve decision-making and accelerate revenue growth. The Revenue Intelligence Platform uses proprietary artificial intelligence technology to enable teams to capture, unde ...
Technical Support Engineer - San Francisco, United States - Pendo
Description
Technical Support Engineers (TSE) make up a small, talented, and dedicated global team providing an important part of the Pendo experience through guidance and consulting to customers.
We pride ourselves on prompt responses to customers with a range of technical capabilities to ensure the success of customers across our web and mobile features as part of the Customer Success organization.
While the entire company has a customer focus, TSEs make champions out of our customers and provide a partnership experience through professional and accurate support.
Responsibilities (what You'll Do)Answer customer questions through our support queue
Be the voice of the customer to the Product and Engineering organizations
Prepare and provide recommended product best practices
Debug customer issues, create reproducible test cases for developers, and validate fixes and workarounds
Take ownership of pushing cases to resolution including working with developers
Qualifications (your Experience)
Highly empathetic and passionate about helping others at a moment's notice
Coder or tinker-er (professionally or hobby)
Reliable and active team member
Ability to learn technical concepts and translate them to business solutions for customers with a thirst for knowledge
Conversationally fluent in spoken English and written English
1+ year of professional experience in JavaScript, HTML, CSS and/or Mobile Development
1+ year of professional experience working in a team setting
BS in computer science, similar field of study, or similar commitment to technology
Pendo Description
Pendo was founded in 2013 by former product managers, who combined their heads and hearts to build something they wanted but never had as product managers a simple way to understand and attack what truly drives product success.
Come join one of the fastest-growing startups, supported by best-in-class institutions like Battery Ventures, Salesforce Ventures, Spark Capital and Meritech.
You will gain experience in a diverse and exciting set of technologies and clients and have a real impact on Pendo's future.
Our culture is passionate, dynamic, and fun.EEOC
We are an equal opportunity employer and believe having diverse teams where everyone brings their whole self to Pendo is key to our success.
Accessibility
Pendo is committed to working with, and providing access and reasonable accommodation to, applicants with mental and/or physical disabilities.
If you think you may require an accommodation for any part of the recruitment process, please send a request to:
All requests for accommodations are treated discreetly and confidentially, as practical and permitted by law.
Compensation
Our salary ranges are based on paying competitively for our size and industry, and are one part of many compensation, benefits and other reward opportunities we provide.
Individual pay rate decisions, including offers made within and over the expected salary range, are based on a number of factors, including qualifications for the role, experience level, skillset, and balancing internal equity relative to peers at the company.