Jobs
>
San Francisco

    Production-Application Support Engineer - San Francisco, United States - Experis

    Experis background
    Full time
    Description

    Our client is seeking an Application Support Engineer to join their team.

    Job Title: Production Application Support Engineer

    Location: San Francisco, CA/ San Ramon, CA

    What's the Job?


    This role is responsible for leading and coordinating Infrastructure and business projects from a technology perspective, ensuring that infrastructure development activities are consistent with client's internal best practices and standards. The candidate will also be an escalation point of contact for application support issues and is required to be able to handle challenging issues related to supporting various applications and systems. You will support our Investment Management client based in San Francisco. Excellent collaboration with internal teams, vendors and driving resolution.

    Responsibilities:

  • Provide support for the efficient resolution of IT infrastructure related incidents, service requests and update service desk management systems accordingly.
  • Develop and maintain documentation process of ongoing operations and administration of infrastructure and application run books.
  • Serve as a liaison between infrastructure operations and the vendors to address performance issues or problem analysis and see them through to resolution
  • Coordinate performance analysis, recommendations, and improvements for both infrastructure and applications
  • Enforce adherence to architectural standards and corporate policies.
  • Responsible for responding to application support escalations which involve troubleshooting technical issues and resolving data/configuration issues
  • Collaborate with multiple internal teams across disparate groups to resolve end user issues.
  • Collaborate with peers on complex projects as required (e.g. office and data center projects, application upgrades, etc.)
  • Create/maintain documentation for operational procedures as required
    Basic Qualifications

  • Bachelor's Degree required or 6 years of working experience
  • 6+ years of hands-on experience with application support and deployments.
  • 4 + years of experience with the following
  • Production support
  • Azure – hybrid, on/off prem cloud services, will consider experience with AWS or Google as alternative
  • Site resilience engineer
  • Dynatrace Monitoring (observability tool)
  • Investment Management, Brokerage, Asset Management or will consider Financial Services
  • Hands-on with service ticket management systems (ServiceNow, ConnectWise, etc.)
  • Experience with monitoring tools (Solarwinds, ScienceLogic, Argent, etc.)
  • Experience in writing scripts (Powershell, Javascript, etc.) and SQL queries (Microsoft SQL, Oracle, etc.)
  • Experience with JIRA, Confluence and planning tools
  • Microsoft .net development experience
  • Microsoft SQL Server or Oracle experience
  • PowerShell scripting experience
  • Experience with Configuration Management and DevOps tools
  • Strong organizational, documentation, metric and trend analysis reporting skills and desire for continuous process improvements


  • Akkodis San Francisco, United States

    We are seeking an Application Production Support Engineer to join our client for a contract-to-hire opportunity. The Application Production Support Engineer will be responsible for using their technical expertise to ensure timely resolution of issues and continuous improvement of ...


  • ClearBridge Technology Group San Francisco, United States

    Our client, a technology solutions provider company located in San Francisco, CA, is in need of an Application Production Support Engineer for permanent employment. The Production Application Support Engineer will work onsite in support of infrastructure, applications, and cloud ...


  • Evolver Commercial San Francisco, United States

    Job Description · Job DescriptionEvolver is looking for a Production-Application Support Engineer. This role is responsible for leading and coordinating Infrastructure and business projects from a technology perspective, ensuring that infrastructure development activities are con ...


  • Experis San Francisco, United States

    Our client is seeking an Application Support Engineer to join their team. · Job Title: Production Application Support Engineer · Location: San Francisco, CA/San Ramon, CA · What's the Job? · This role is responsible for leading and coordinating Infrastructure and business projec ...


  • Manpower Group Inc. San Francisco, United States

    Our client is seeking an Application Support Engineer to join their team. · Job Title: Production Application Support Engineer · Location: San Francisco, CA/ San Ramon, CA · What's the Job? · This role is responsible for leading and coordinating Infrastructure and business projec ...


  • Cirrus Group Consulting San Francisco, United States

    Job Description · Job DescriptionDo you want to work for a company that wants you to be successful? · If you are successful, then we are We want you to have the best work-life balance.Join our clients company and you should expect generous and flexible time off, competitive comp ...


  • Photon USA San Francisco, United States

    Job Description · Greetings Everyone · Who are we? · For the past 20 years, we have powered many Digital Experiences for the Fortune 500. Since 1999, we have grown from a few people to more than 4000 team members across the globe that are engaged in various Digital Modernizat ...


  • Akkodis San Francisco, United States

    We are seeking an Application Production Support Manager to join our client for a contract-to-hire opportunity. The Application Production Support Manager will be responsible for overseeing the efficient &effective operation of application systems, ensuring maximum uptime and per ...


  • BNY Mellon San Francisco, United States Permanent

    Production Services Application Support Engineer · Bring your ideas. Make history. · BNY Mellon offers an exciting array of future-forward careers at the intersection of business, finance, and technology. We are one of the world's top asset management and banking firms that ma ...


  • ClearBridge Technology Group San Francisco, United States

    Our client, a technology solutions provider company located in San Francisco, CA, is in need of an Application Production Support Engineer for permanent employment. The Production Application Support Engineer will work onsite in support of infrastructure, applications, and cloud ...


  • Manpower Group Inc. San Francisco, United States

    Our client is seeking an Application Support Engineer to join their team. · Job Title: Production Application Support Engineer · Location: San Francisco, CA/ San Ramon, CA · Whats the Job? · This role is responsible for leading and coordinating Infrastructure and business pro ...


  • CHG Medical Staffing West Valley City, United States

    Healthcare's helping hand. · CHG shook things up in 1979 by inventing the locum tenens staffing model. We connect doctors with patients who need their care. As the largest physician staffing firm in America, our providers treat millions of patients each year. · Our industry is ...


  • Collabera San Francisco, United States

    Home · Search Jobs · Job Description · Application Support Engineer · Contract: San Francisco, California, US · Salary: $60.00 Per Hour · Job Code: · End Date: · Days Left: 27 days, 3 hours left · Apply · We are looking for Oracle Financials - General Ledger Consultant(R ...


  • ClearBridge Technology Group San Francisco, United States

    Our client, a technology solutions provider company located in San Francisco, CA, is in need of a Production Application Support Manager for permanent employment. The Production Application Support Manager will be leading a team of 2 in support of all existing applications. · Re ...


  • Cirrus Group Consulting San Francisco, United States

    Do you want to work for a company that wants you to be successful? If you are successful, then we are We want you to have the best work-life balance. Join our client's company and you should expect generous and flexible time off, competitive compensation & benefits, and a great w ...


  • Botrista San Francisco, United States

    About Us: · At Botrista, we are transforming beverage culture with intuitive drink-making technology guided by Nature herself. By allowing restaurants to easily expand menus without added complexity, we're driving incremental growth with the push of a button. · Awarded as one o ...


  • Jacobs San Francisco, United States

    Your Impact: · StreetLight pioneered the use of Big Data analytics to shed light on how people, goods, and services move, empowering smarter, data-driven transportation decisions. The company applies proprietary machine-learning algorithms and data processing resources to measur ...


  • Invitae San Francisco, United States

    Invitae is a leading medical genetics company trusted by millions of patients and their providers to deliver timely genetic information using digital technology. We aim to provide accurate and actionable answers to strengthen medical decision-making for individuals and their fami ...


  • Jacobs San Francisco, United States

    Your Impact: · StreetLight pioneered the use of Big Data analytics to shed light on how people, goods, and services move, empowering smarter, data-driven transportation decisions. The company applies proprietary machine-learning algorithms and data processing resources to measure ...


  • Botrista San Francisco, California, United States Permanent

    About Us: · At Botrista, we are transforming beverage culture with intuitive drink-making technology guided by Nature herself. By allowing restaurants to easily expand menus without added complexity, we're driving incremental growth with the push of a button. · Awarded as one of ...