- Full Benefits Package which includes, but is not limited to, Medical, Dental, Life, STD/LTD & Vision Insurance, Paid Time Off, and Paid Holidays (FT)
- Company-sponsored 401(k) plan (PT/FT)
- Flexible Work Hours and Schedule
- We know your education and/or family should come first
- Company Holiday Parties and frequent Employee Pot-Lucks
- On-Site Coffee
- Friendly, Helpful, and Open Company Culture
- Personal and Professional Growth Strongly Encouraged
- All managers have an Open-Door Policy
- Cross-Training
- Medium-Sized Business ran with a Small-Size Mentality
- Casual Fridays
- Deal directly with customers either by telephone or electronically
- Respond promptly to customer inquiries
- Handle and resolve customer complaints
- Obtain and evaluate all relevant information to handle product and service inquiries
- Provide pricing and delivery information
- Perform customer verifications
- Set up new customer accounts
- Process orders, forms, applications, and requests
- Organize workflow to meet customer timeframes
- Direct requests and unresolved issues to the designated resource
- Manage customers' accounts
- Keep records of customer interactions and transactions
- Record details of inquiries, comments, and complaints
- Record details of actions taken
- Prepare and distribute customer activity reports
- Maintain customer databases
- Manage administration
- Communicate and coordinate with internal departments
- Follow up on customer interactions
- Provide feedback on the efficiency of the customer service process
- BS/BA Degree preferred - but will consider the experience and other factors in lieu of a degree
- Sales experience in a manufacturing or sales-oriented profession preferred, not essential for the entry-level sales position
- The ideal candidates will have a successful sales background building long term customer relationships and the ability to make a minimum of fifty (50) quality outbound telephone sales presentations per day
- Outgoing personality, good communication skills, and hard work ethic are keys to success
- Interpersonal skills
- Communication skills - verbal and written
- Listening skills
- Problem analysis and problem-solving
- Attention to detail and accuracy
- Data collection and ordering
- Customer service orientation
- Adaptability
- Initiative
- Stress tolerance
-
Customer Service Representative
1 day ago
R&M Marketing Milwaukee, United StatesOur sole focus is delivering notable services to our clients and customers. Our Customer Service Representative plays an integral part in our eminent efforts to optimize performance and productivity. We are a diverse team working together to ensure a positive and exhilarating exp ...
-
Customer Service Representative
2 days ago
Burke Candy & Ingredients Inc Milwaukee, United States**About us** · Burke Candy & Ingredients Inc is a small business in FOOD_BEVERAGE_SERVICES. We are professional, agile, agile and our goal is to We are family owned business. We manufacture ingredients for other manufactures and have 2 retail candy store in Milwaukee.. · Overview ...
-
Patient Service Representative
3 hours ago
Madison Medical Affiliates Milwaukee, United States**Looking for a new career opportunity in healthcare to work for a local company known for organizational growth and individual development? Madison Medical Affiliates may be right for you.** · A Patient Service Representative is the first line of contact between patients and our ...
-
Customer Service Representative
2 days ago
BRADY WORLDWIDE INC Milwaukee, United States**Who are we**: · **Why work at Brady**: · A career at Brady means working for a global company that has thrived for over 100 years, and whose innovative spirit drives our future growth. · Brady offers competitive pay and great benefits, supported by a culture that encourages col ...
-
Customer Service Representative
3 hours ago
EventPop Milwaukee, United StatesThe Customer Service Associate is an essential member of our Customer Care team. As a Customer Service Associate, you will be responsible for handling incoming inquiries and providing support to customers in a timely, efficient, and professional manner. Customer inquiries may be ...
-
Customer Service Representative
3 hours ago
EventPop Milwaukee, United StatesThe Customer Service Associate is an essential member of our Customer Care team. As a Customer Service Associate, you will be responsible for handling incoming inquiries and providing support to customers in a timely, efficient, and professional manner. Customer inquiries may be ...
-
Customer Service Representative
2 days ago
A.B. Data, Ltd. Milwaukee, United StatesDuties include: · - Claim Processing - accurately and promptly: · - Enter Class Action lawsuit case claimant information into the processing systems. · - Learn the intricacies of individual cases to accurately process claims according to their specific procedures. · - Make adjust ...
-
Customer Service Representative
2 days ago
Hawkeye Hotels Milwaukee, United States**Want access to your earned wages the next day?** · **Do you want access to discounted hotel rooms across the world?** · **Do you want incentive bonuses?** · **Do you want to join a dynamic company that provides training and growth opportunities?** · Founded in 1982 with one roa ...
-
Service Extension Representative
2 days ago
The Salvation Army Central Territory Wauwatosa, United StatesThe Service Extension Representative creates and maintains a Salvation Army presence in communities not served by a Corps by providing emergency assistance for the body and spiritual care for the soul. Provides direction to Service Extension Volunteers in the distribution of emer ...
-
Customer Service Representative Inbound
2 hours ago
FusionWorks Shorewood, United StatesWe are Trio Personnel Management - your regional staffing agency. Our entire management team, employees, and staff have extensive experience in temporary staffing, recruitment, sales, customer service, recruiting, and employee care, and are dedicated to their work with a strong s ...
-
Customer Service Representative
3 hours ago
Atomix Logistics Cudahy, United States**Job description** · Customer Success is a bit different at Atomix than traditional Customer Service roles. · Our Customers are Ecommerce Business Owners who have built innovative products in their respective industries. Atomix powers our customers' success by handling the most ...
-
Customer Service Representative
1 week ago
Cascade Enterprises Wauwatosa, WI, United States FreelanceExperience in handling customer inquiries via phone and email in Wauwatosa, WI · - Experience in an administrative support role, including collaboration with internal or external teams · - Experience in problem-solving for both customer inquiries and internal processes · - Advanc ...
-
Customer Service Representative
3 hours ago
City Wide Group Brown Deer, United States**Company Information** · City Wide provides Non-Emergency Medical Transit to the Milwaukee County area. Based in Brown Deer, we have a growing fleet to safely transport clients to their requested locations. We take pride in our ability to safely provide service to our clients an ...
-
Customer Service Representative
2 days ago
IV Compound Center of Wisconsin New Berlin, United StatesJob Overview: · We are seeking a highly motivated individual to join our team as a Customer Service Representative in our compounding pharmacy. In this role, you will be the first point of contact for our patients, providing exceptional service and support. Roles for this positio ...
-
Customer Service Representative
2 days ago
Trulite Glass and Aluminum Solutions New Berlin, United StatesThis senior level Customer Service Representative will provide customer service support to the organization by obtaining, analyzing, verifying the accuracy of order information and customer requests in a timely manner. Initiates and/or implements corrective action as needed to en ...
-
Customer Service Representative
3 hours ago
Go Glass Joy, LLC. Berlin, United States**FLSA Classification**:Non-Exempt · **Job Type**:Full-time · **Are you looking to be a part of a fun and positive team? Then you've come to the right place** · At Go-Glass, our Customer Service team is at the core of each interaction with our customers as they are the first line ...
-
Customer Service Representative
1 week ago
Matrix Dynamics Hales Corners, WI, United States Freelance**Our company is currently seeking a Customer Service Clerk (m/f/d) to join our team in Hales Corners, WI through temporary employment.** · - You will be the main point of contact for internal and external customers for operational inquiries · - Responsibilities include maintaini ...
-
Customer Service Representative
19 hours ago
Quantum Dynamics Berlin, United StatesAre you a passionate customer service representative (m/f/d) looking for new challenges and the best development opportunities? · Then you've come to the right place · As a company within a nationally operating media group, we have a special focus on all aspects of the media in ...
-
Customer Service Representative
1 day ago
Uline Racine, United States**Bilingual Customer Service Representative** · **Pay from $23 to $28 per hour - That's up to $58,000 - $70,000 per year with bonuses** · **Kenosha Branch** · **12355 Uline Way, Kenosha, WI 53144** · Customer Service is the heartbeat of Uline As a Bilingual Customer Service Repre ...
-
Customer Service Representative
1 day ago
Uline Racine, United States**Customer Service Representative** · **Pay from $22 to $27 per hour - That's up to $56,000 - $68,000 per year with bonuses** · **Kenosha Branch** · **12355 Uline Way, Kenosha, WI 53144** · Customer Service is the heartbeat of Uline As a Customer Service Representative, you'll di ...
Part-Time Customer Service Representative - Milwaukee, United States - INTERNATIONAL COMMERCE & MARKETING CORPORATION
Description
We are an Equal Opportunity Employer Our company is looking for a friendly and goal-driven individual with a passion to help PEOPLE This position is expected to provide excellent service to our customers, accounts, and vendors interested in our company.
What is ICM Corporation (www.catalog-)? ICM Corporation is a steadily growing e-commerce/catalog-marketing, distribution, and manufacturing company with eight different divisions. We have been in business for more than two decades and are working to continually grow that number ICM Corp. is based in South Milwaukee and is only a 20-minute drive from UW-Milwaukee, or, 12 minutes from Miller Park
What can we offer you?
Skills & Qualifications:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions: