Customer Service Representative - New Berlin, United States - IV Compound Center of Wisconsin

Description

Job Overview:

We are seeking a highly motivated individual to join our team as a Customer Service Representative in our compounding pharmacy.

In this role, you will be the first point of contact for our patients, providing exceptional service and support. Roles for this position include data/prescription entry, packaging, and customer service. This is a part-time position with opportunities for growth.


Responsibilities:

• Process prescription orders
• Perform data entry tasks to update patient records and maintain accurate information
• Package outgoing orders under the supervision of a pharmacist
• Conduct outbound calls to follow up with patients or provide additional information as needed
• Communicate effectively with customers and your team to ensure a seamless patient experience

Skills:

• Excellent phone etiquette and strong communication skills
• Accurate data entry skills with attention to detail
• Previous experience in customer service or data entry is a plus
• Strong problemsolving skills and ability to think quickly on your feet

Preferred hours are Tuesday - Friday, 10:00 am - 4:00 pm. Hours are flexible & may be negotiated. Twenty to twenty-eight part time hours are available.


Job Type:
Part-time


Pay:
$18.00 per hour


Expected hours:
per week


Benefits:

• Flexible schedule
• Onthejob training

Experience level:

• No experience needed

Shift:

• Day shift

Weekly day range:

• Monday to Friday

Work setting:

• Inperson
• Office

Work Location:
In person