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    Access Services Specialist - Washington, United States - Georgetown University

    Georgetown University
    Georgetown University Washington, United States

    3 weeks ago

    Default job background
    Full time
    Description

    Access Services Specialist - Georgetown University Library

    remote type
    Hybrid
    locations
    Lauinger Library 3rd Floor
    time type
    Full time

    job requisition id
    JR17463
    Located in a historic neighborhood in the nation's capital, Georgetown offers rigorous academic programs, a global perspective, exciting ways to take advantage of Washington, D.C., and a commitment to social justice. Our community is a tight knit group of remarkable individuals interested in intellectual inquiry and making a difference in the world.

    Requirements

    Access Services Specialist - Georgetown University Library

    Job Overview

    The Access Services Specialist provides support in the Resource Sharing Unit of Access Services by searching/acquiring/processing materials through Interlibrary Loan (ILL) and Consortia Loan Service (CLS); pulling and shelving library material requested through ILL and CLS; and managing the activities and work of student employees during regularly scheduled shifts at Service Desks in Lauinger and Blommer libraries. This position supports the other Units within Access Service. Assignments vary to address cyclical, priority needs of the department.

    The work schedule is 11:30 a.m. to 8:00 p.m., Monday through Friday. Schedules may change according to the needs of the department, including weekends, evenings, and holidays.

    Work Interactions and Work Mode Designation

    The Access Services Specialist reports directly to the Access Services Department Head, along with 7.0 FTE positions. They play a key role in the success of the department by providing support for Resource Sharing, Print Collections, and Reserve Units. They must be proficient in the procedures of these services, and have a thorough knowledge of the library's policies and services and the ability to effectively communicate them to the library users.

    This position has been designated as Hybrid. Please note that work mode designations are regularly reviewed in order to meet the evolving needs of the University. Such review may necessitate a change to a position's mode of work designation. Complete details about Georgetown University's mode of work designations for staff and AAP positions can be found on the Department of Human Resources website:

    Requirements and Qualifications

    High School diploma – BA/BS preferred
    1 to 2 years of library experience
    Thorough knowledge of standard library practices and procedures
    Familiarity with the role of academic libraries meeting the information needs of students, faculty, and staff
    Excellent oral and written communication skills
    Strong public service orientation
    Computer literacy, including ability to learn new software programs and technologies
    Familiarity with Windows Operating System and Microsoft Office applications, especially Word and Excel
    Familiarity with Google Apps, especially Gmail, calendar, and Drive
    Ability to lift up to 40 lbs. and push carts weighing over 100 lbs.
    Commitment to fostering an equitable and inclusive workplace, and ability to work effectively with a diverse faculty, students and staff.
    Preferred qualifications

    Experience with automated library systems – for example, ILLiad, RapidILL, and OCLC WorldShare ILL
    Competence with Ex Libris ILS
    Experience with bibliographic databases, spreadsheets, and cloud storage
    Knowledge of high quality scanners, Internet resources, and tools
    Familiarity with reformatting technologies (Adobe Capture, Adobe Acrobat)
    Ability to adjust to periods of increased workflow and varying responsibilities
    Ability to work both independently and as part of a team in a complex, changing environment
    Ability to be diplomatic and negotiate disputes with stakeholders

    Environment

    The Georgetown University Library is an agile organization located in the nation's capital, committed to advancing Georgetown University's global leadership in academics and research, while also addressing the requirements of the changing landscape of higher education and the evolving nature of scholarly communication. By providing preeminent services, collections and spaces, the Library contributes to the creation, dissemination and preservation of knowledge, as well as the transformation of learning and research.

    The Library is committed to recruiting and retaining a diverse staff dedicated to excellence in service, continuous learning, and leadership within the library profession. With diversity as one of its Library's core values, the Library not only seeks to actively recruit and retain a diverse workforce, but also ensures the acquisition of a diverse collection of materials and a climate of openness and respect for all traditions, cultures, and ideas.

    The Library actively promotes its values - lifelong learning, collaboration, leadership, quality, integrity, and diversity in its daily tasks. Whenever possible, the Library offers flexible work schedules and telework options, and supports continuous learning opportunities in order to achieve the highest quality of service that can be offered.

    The safety and well-being of our colleagues and applicants is our first priority. For this position, the Georgetown University Library anticipates conducting on-site interviews for candidates in the final round. Please note that changes to the university and local health and safety guidelines may require modifications to the interview process, including a shift from in-person to virtual interviews, if warranted.

    The expected pay range for this position is $38,022 to $43,295 per annum.

    Georgetown University provides pay ranges representing its good faith estimate of what the university reasonably expects to pay for a position. The pay offered to a selected candidate will be determined based on factors such as, but not limited to, the scope and responsibilities of the position, the qualifications of the selected candidate, departmental budget availability, internal equity and external market pay for comparable jobs.

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