Human Services Specialist/trainee - Arlington, United States - Arlington County, VA

Arlington County, VA

Verified Company

Arlington, United States

4 weeks ago

Posted by:

Mark Lane

beBee recruiter

Description

Position Information:

Arlington County's Department of Human Services (DHS) Community Assistance Bureau (CAB) is hiring a
Bilingual Human Services Specialist/Trainee (English/Spanish) to assess client needs, provide program referrals, and educate clients and their families on eviction prevention and provide resources to remain stably housed.

This position supports the work of CAB's programs:
Clinical Coordination Program (CCP) and Community Outreach Program (COP).

Both programs work with Arlington residents to provide access to an array of programs and services promoting the self-sufficiency of immigrants and new residents.

The clients served represent a culturally diverse population, including many who speak Spanish and have difficulty communicating in English.

Specific duties include:

Coordinating with CCP & COP teams to ensure cases are assigned in a timely manner;
Informing clients of their case status and available resources;
Collaborating with CCP & COP staff to resolve issues relating to cases and electronic records;
Networking with community service providers to identify available programs and resources for clients;
Assisting clients with ancillary services and wraparound support needed so that they can become more selfsustainable and no longer reliant on eviction prevention funds;
Providing case management reports and updating files as needed; and
Participating at community events outside of normal business hours.

Arlington County DHS is committed to delivering client services in an effective, equitable, respectful, and trauma-informed manner.

Our staff is dedicated to ensuring our clients are approached, engaged and cared for in ways that demonstrate competency, sensitivity and awareness of factors which impact the client experience including but not limited to cultural identity, gender, racial, and ethnic diversity, religious/spiritual ascription, physical capability, cognitive and literacy levels, sexual orientation, and linguistic needs.

Selection Criteria:

Minimum:
This position may be filled at the Trainee or Full Performance level.

Bilingual:
English/Spanish

Full Performance:

Bachelor's Degree in Social Work, Sociology, Psychology, Special Education, Mental Health, or Counseling; and

Trainee:

Substitution:
Additional directly related experience can substitute for the education requirement. A Master's degree in a directly related area may substitute for up to one year of experience.

Master's degree in Sociology, Social Work, Psychology, Special Education, Mental Health, Counseling, or related field;
Experience within the community working with housing and homeless services for lowincome or immigrant communities; and/or
Advanced knowledge of Microsoft Word, Excel and Outlook.

Special Requirements:

The applicant must possess, or obtain by the time of appointment, a valid motor vehicle operator's license from the applicant's place of residence or the applicant must have the ability or willingness to use alternative methods of transportation to perform assigned duties and responsibilities at locations other than the primary worksite.

If the applicant possesses or acquires a license, the applicant must authorize Arlington County to obtain, or the applicant must provide, copy of the applicant's official state/district driving record.

Any offer of employment may be contingent upon a favorable review of the applicant's driving record.

Completion of a State of Virginia Central Registry Check.

Additional Information:

Work Hours: 8:00 am to 5:00 pm, Monday through Friday. Some telework may be available contingent upon supervisor approval and workload need.

Salary:

Full Performance:

$65, $99,548.80 annually

Trainee:

$60, $92,393.60 annually

LI-Hybrid

The examination process for this position may include: (1) training and experience evaluation; (2) written and oral examination; (3) personal interview; (4) performance test/work sample; and/or (5) physical examination.