- The primary purpose of the Sales Coordinator is to provide a wide range of hotel administrative support that would enable the property sales and event managers to focus on revenue generating activities.
- The Sales Coordinator is tasked with the following duties, responsibilities, and assignments:
- In support of the property sales team the role will greet visitors, answer phone calls (to include customer and brand call center reservations as well as general hotel inquiries, intake and process incoming lead information, handle reservation requests, research group billing inquiries, gather data as needed, compile reports, maintain files and prepare correspondence;
- Interact with group, catering, and business travel customers in person, via email, and over the phone to qualify and assist existing and future customers;
- Maintain communication with group customers regarding the status of their group room block.
- This may include entering rooming lists, monitoring pick up status, reporting status of current pickup, providing cutoff date alerts and making individual rooming list reservation changes;
- Assist property managers with sales duties as needed including but not limited to initial billing inquiries, commission payments, no-show status, sales system research, brand reward point administration, and scheduling appointments.
- Assist managers with RFP responses, proposals, contracts, BEOs, and meeting arrangements as needed;
- Send all local Convention and Visitors Bureau (CVB) request for proposals (RFPs) received by the hotel to the Hotel's assigned Lead Analyst for distribution per our internal protocols;
- Assist Sales & Events Service Manager (SESM) with reservation requests and building group master accounts in the brand system, as needed;
- Upload and maintain the group files within the sales system for all group bookings at the property level.
- This includes ensuring signed agreements are uploaded when all bookings are turned to definite bookings;
- Maintain inventory and create printed and electronic collateral to include coupons, flyers, and branded sales and marketing pieces;
- Participate in Sales Department meetings.
- Provide additional administrative assistance as directed.
- Any and all other work as required to complete the primary purpose of the position.
- 2 year prior administrative experience preferred.
- Strong PC skills including Excel, Word and financial accounting systems.
- Strong organizational, analytical, verbal and written communication skills.
- Group medical, dental, vision, life, and disability benefits
- Participation in a pre-tax flexible benefit plan for healthcare and dependent care reimbursement
- An employee assistance program
- Paid time off/sick time
- Participation in a 401(k) plan with a company match
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Coordinator Sales and Marketing - Fort Lauderdale, United States - Pier Sixty Six
Description
OverviewSouth Florida's beacon of hospitality, Pier Sixty-Six Resort is returning to Fort Lauderdale with an opening date of October 2024. From the famed superyacht marina to the iconic spires of the rotating Pier-Top lounge, a new world of elevated experiences is set to unfold around it. The lush 32-acre waterfront enclave will be home to the extraordinary luxury resort hosting 325 guest rooms, suites and villas, plus an exclusive collection of 91 Private Resort Residences, 12 restaurants and lounges, a luxurious spa, curated pool options and a waterfront promenade with retail and dining. Every space is impeccably designed to both inspire and relax. All met with exceptional service and refined touches that result in truly extraordinary experiences. The Resort will assemble over 600 diverse and talented Team Members to bring Pier Sixty-Six to life and create a new legacy by providing memorable experiences and stellar service to our guests and residents. We aspire to create a caring culture for our team, with state-of-the-art facilities, a first-class employee dining room and most importantly a focus on you as an individual, including your welfare and wellbeing. Pier Sixty-Six invites dedicated, energetic and polished hospitality enthusiasts eager for growth and stardom to join our team, and enjoy highly competitive wages, comprehensive benefits and a culture that honors and respects you.
Pier Sixty-Six Resort is looking for a seasoned, eager, and enthusiastic Sale & Marketing Coordinator to join the team.
Responsibilities
Responsibilities
Education and Experience preferred:
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