Cadine Wallace

I've had the opportunity to work in the Aviation Industry for over 10
years, I transitioned to the blue skies earning my Pilot License. I am goal driven, team player and leader. My service skills, phone and email etiquette is on par with international standards both or external and internal customers alike. I have a vast knowledge of how to handle various types of personalities on a worldwide scale and
with both experiences, that of my past job and knowing what the Aviation industry requires.. 

Business Travel Consultant
Vista Jet | Columbus, OH | April 2022 - Current (Remote) 

• Book travel arrangements for crew, executives, and staff via SABRE GDS.
  Prepare group booking manifest for contracted hotels.
  Update database with preferred hotels.
  Coordinate ground transportation deliveries for crew arrivals at FBO's.
  Knowledge of all ICAO to IATA airport and city codes.
  Exceed productivity goals monthly.

Sales Manager
Pelican Flight Training | Pembroke Pines , FL | March 2018 - March 2022

• Dispatcher providing students and clients resources needed for pre and post
  briefing.
  Training of students for dispatcher role.
  Sales recruitment for over 300 international students.
  Coaching in preparation for visa appointments.

Reservation Sales Agent
Caribbean Airlines | Port of Spain, Trinidad And Tobago | September 2009 - 2016 

• Maintained customer loyalty by quickly resolving complaints and service issues in
  all areas of the call center.
  Booking flights for passengers
  Maintained highest agent productivity standings yearly.
  After Hours support for IRROPS.

Merchandiser Manager
West Port International | Port of Spain, Trinidad And Tobago | July 2003 - September
2008

• Designed floor layouts, product displays and shelving layouts to maximize sales and
  influence customer purchasing habits.
  Managed Merchandiser team.
  Implemented promotional strategies.

Pelican Flight Training 

• Pilot License 

Corpus Christi College 

• High school diploma