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    Enrollment Services Assistant - Houston, United States - HCC

    HCC
    HCC Houston, United States

    6 days ago

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    Description


    SUMMARYAssist the Enrollment Associate/Officer or designee in coordinating, managing and auditing all college enrollment services to include registration, admissions and audit for compliance of state reporting.

    ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.

    Perform one or more of the various tasks required in processing a student's application for admissions, registration, data entry, online orientation, WEB enrollment, etc;Serve as a resource in providing general information over the phone and in person to students, faculty, staff and community;Inform students of the enrollment process (application, testing, FA, advising, registration, orientation, etc.);Collect all enrollment information, log items into student system, and scan documents (i.e.

    transcripts, test scores, residency documentation, etc.);Screen students and assure Texas Success Initiative (TSI) compliance (i.e. check status at initial contact, set milestones and groups, and term activate). Consult with associate/officer for items requiring professional judgment. Enter and verify scoring assessment (i.e. TSI status, ACT, SAT, etc.); and Troubleshoot and monitor the electronic lab.
    QUALIFICATIONSTo perform this job successfully, an individual must be able to perform the essential duties and responsibilities listed above. The qualifications listed below are representative of the education, experience, knowledge, skills, and/or abilities required.
    EDUCATIONHigh school diploma or equivalent required. Associate's degree preferred.
    EXPERIENCEOne (1) year experience in a student services related setting.

    KNOWLEDGE, SKILLS AND ABILITIESGood written and oral communication skills;Excellent customer service skills;Ability to communicate courteously and effectively with a diverse population;Demonstrate patience and tolerance in dealing with student problems ;Demonstrate computer literacy skills in PeopleSoft, Windows, Excel, Word, etc.; andKeen attentiveness to detail.

    This job description in no way states or implies that these are the only duties to be performed by the employee occupying this position.

    Employees will be required to folloany other job-related instructions and to perform any other job-related duties requested by their supervisor.

    This job description may be revised upon development of other duties and changes in responsibilities.

    EEO StatementHouston Community College does not discriminate on the bases of race, color, religion, sex, gender identity and expression, national origin, age, disability, sexual orientation or veteran's status.

    The following person has been designated to handle inquiries regarding the non-discrimination policies:David Cross, Director EEO/Compliance, Title IX CoordinatorOffice of Institutional EquityPO Box Houston TX, or Institutional.eduHCC values its employees and their contributions, promotes opportunities for their professional growth and development, and provides a positive working and learning environment that encourages diversity, innovation and creativity, and inclusion.

    Individuals with disabilities, who require special accommodations to interview, should contact
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