Assistant Service Advisor - Houston, United States - West Houston Volkswagen

Mark Lane

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Mark Lane

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Description

Assistant Service Advisor

Automotive Service Advisor Job Benefits

  • 401K
  • Paid Vacation
  • Health Insurance, Vision insurance, Dental insurance
  • Life & Disability Insurance
  • Employee Vehicle Purchase Program

Automotive Service Advisor Responsibilities and Duties

  • Greet customers in a friendly and professional manner.
  • Perform thorough walkaround inspection of vehicles.
  • Accurately record customer concerns, and relay this information accurately to technicians.
  • Keep customers informed of vehicles progress several times while in the shop.
  • Notify customers of changes in promised time schedule.
  • Inform customers of future maintenance needs.
  • Perform active delivery of finished vehicles, with thorough explanation of work and charges.
  • Complete all necessary factory training

Experience Required:
Minimum of one year within automotive dealership as an Assistant Service Advisor or Service Advisor.

MUST BE VERY CUSTOMER SERVICE ORIENTED.

  • PASS A BACKGROUND CHECK AND DRUG SCREENING.
  • VALID DRIVER LICENSE AND GOOD DRIVING RECORD.
  • High school diploma or the equivalent.
  • Experience with extended warranties and insurance claims.
  • Proficient computer skills.
  • College Degree preferred.

Job Type:
Full-time


Salary:
From $18.Hour


Day range:


  • Monday, Tueaday, Thrusday Friday 8 a.m5 p.m. Saturday's 7a.m3 p.m.

Shift:


  • 8 hour shift

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